Protect your data, devices, and passwords, so you can focus on growing your business confidently with expert-led services for Zero Trust, Protect & Govern Sensitive Data, and Security & Compliance. Bridge language gaps. Accelerate the value of your business-critical solutions with proactive engagements that help you eliminate deployment risks, increase availability, and optimize performance. 1s6x[K9ZD4$f$p s&@Fg]{:Jm|xnV|FY7 htmR!Es01j^j0j~/X=6p?<7b]s]j[-&cw;''Q>\:$)=&{ti5eza &NRx}H $s}+ZFfL)?RL}kd/Q You asked for personalized proactive support recommendations to empower you to achieve more. WebMicrosoft Premier Support Premier Support for Enterprise Premier Support is only available for Public Sector customers. Find out how. Answer: MSFT claims that Unified includes proactive support, but in reality, these are primarily online, DIY tools and resources. Start with a professionally designed template and customize it however you need, Create a branded site with custom colors, fonts, and logos, Create sections and add components such as images, videos, forms, and more, Connect your forms, data grids, and more to your Microsoft Dataverse. Source: [;b\~=]Ef/O4 As other Services Hub user consumption grows, recommendations will improve as well. Create a support ticket in the PowerPlatform admin center. Illustration shows current Microsoft support offerings. The Rules Engine will return relevant proactive recommendations based on the case trending information for the new Services Hub customer. The recommendations are represented in the visual below and are powered by the Rules Engine service. Contact your local Microsoft Account Representative to get started. endobj 1 0 obj These recommendations are personalized for you. hMo0 <> WebEmail, phone, or Skype. 9 0 obj WebUnified Enterprise Support Services Description . Best practices and the latest news on Microsoft FastTrack, The employee experience platform to help people thrive at work, Expand your Azure partner-to-partner network, Bringing IT Pros together through In-Person & Virtual events. 2 0 obj There are three levels Core, Advanced, Performance which have a minimum contract size of $25,000, $50,000, and $175,000. This Webinar covers the latest information about Unified Support, how it compares with other support offerings, what customers should know before they transition to the program, and what alternatives exist. Get comprehensive support for your entire organization covering all your Microsoft technologies. *Pricing rates shown above are valid for Unified contracts starting February 1, 2023 or later. Partner with a team of Microsoft experts who know you to co-design, configure, and implement solutions. Premier Support is no longer available for most new or renewing customers. The service that powers the recommendation digital experiences described above is based on a collaborative filtering method. User interactions, reactive support cases, and content consumption generating feedback are fed back into the engine to improve your recommendations. endobj 6 0 obj %PDF-1.6 % Proactive recommendations appear within a variety of digital experiences on the Services Hub. In this situation, popular assessment, learning on demand, and workshop content is served up to these new users. ) Webabout Support solutions from Microsoft, contact your Microsoft representative or visit the Unified Support website Prioritized access to GitHub support and engineering teams with the fastest response times Designated resource that knows your environment and delivers technical support, proactive services and account management services Use intelligent applications to deliver operational excellence and create more engaging customer experiences with expert-led services for Power Platform, Dynamics 365 Customer Engagement, and Dynamics 365 Finance and Operations. Please try again later. Transform your most critical solutions for success in a cloud-first world and maximize your investment. The more content is consumed, the more diverse and precise the resulting recommendations will be. Buy now. Rules can be authored or edited which will influence the proactive recommendations returned by the Rules Engine. WebMicrosoft Unified Premier Support Proactive Services Enhanced Solutions All Microsoft Microsoft Unified Driving your success with Microsoft technologies. The Reactive Support Case method is driven based on the support requests that are submitted to Microsoft. <> and Empower your team with convenient, self-service tools and training tailored to your needs and resources to proactively maintain your IT Health. Get a response to your most critical cases within one hour and unlimited access to PowerPages and Microsoft technical resources. endobj Microsoft Online Subscription Agreement The Premier Support multi-year product support program, which offers services on a metered basis, Chart explains changes to Unified Support pricing starting in Feb. 2023. endobj <>/ExtGState<>/ProcSet[/PDF/Text/ImageB/ImageC/ImageI] >>/Annots[ 16 0 R 22 0 R 24 0 R 25 0 R 26 0 R 28 0 R 33 0 R 38 0 R 42 0 R 43 0 R 45 0 R 46 0 R 49 0 R 51 0 R 52 0 R] /MediaBox[ 0 0 612 792] /Contents 10 0 R/Group<>/Tabs/S/StructParents 1>> Flex Cant access your account? These recommendations include all content types and are personalized for the customer. If you've already registered, sign in. On the Assessments page, Predictive Proactive recommendations are included below the assessment summary and are represented in the diagram below. Our vision for proactive recommendations includes: The predictive proactive recommendation engine serves up content from the Microsoft Services Catalog and MS Learn. As customers submit new support requests, new recommendations will be made based on the information residing in the new support requests. In this Webinar, Rob Sanfilippo explains Microsoft's strategy for combining Azure with other vendor's clouds. %PDF-1.6 % WebInsights enterprise support services are a Microsoft Unified Support alternative for organizations that want top-tier support and expertise alongside cost savings. <> There are various algorithms that are employed to accomplish this similarity measurement including Light GBM model to find assessments for specific cases and a Knowledge Graph model to find learning on demand and workshops for reactive support cases. The recommendations found on the Assessments page are focused on assessment content types and are personalized for you. When new support requests are submitted, case-based recommendations will be made directly against the support request. The material included in the Catalog is manually searchable using service level, service type, and product filters. Learn more, Included with your PowerPages paid license, Product-specific reactive and proactive support. stream The Services Catalog is constantly evolving as new material is created, existing material is edited, and stale material is archived by the Services content team. endobj Learn about Premier Support End of Sale Get details Follow Update research digest for December 2022. Enter your email to start your free trial. We manage support escalations with select vendors to solve technical issues. Microsoft Unified Support - Built-in Proactive Services List. endstream If you have any questions about any of these services or deliveries, please feel free to reach out to your TAM or myself and we can get you in touch with the right resources to discuss the benefits of these services. Rules are authored and edited using the Rules Hub digital experience within the Services Hub. Get coverage for your entire organization so you can work more holistically with Microsoft, Rates start at 8-10%, which is well within the range of typical software and cloud vendors, Pay a lower rate for your growing needs as your cloud investment grows with graduated pricing, No additional charges for license and cloud purchases made during the term of your contract. The recommendation service measures the similarity between individual support requests and proactive offerings. endobj steps Complex relationships between users and content will become clearer as proactive consumption grows. Otherwise, register and sign in. Learn An array of product support programs are available to Microsofts enterprise software and services customers. We are unable to deliver your trial. endstream endobj 1322 0 obj <>stream |k|k? The items listed in the table above represent the services that Customer has pre-purchased for use during the term of this Work Order, and applicable fees are shown in the table below. <> WebWhat are the most widely utilized proactive services available? Microsoft Teams Calling Plans, Phone System, and Audio Conferencing are supported with a monthly service credit up to 100%. h 4f-@ZI6pK00b.0 tg) Predictive Proactive recommendations are included below the Services Hub Services Catalog search feature and are represented in the diagram below. Advisory Support Proactive Engagements (Workshops, Proactive Credits, DSEs) Contact Lists On Demand Education New customer export capability added Oct 2022 Iqxf4W_j| P_$ ]DQT6! Empower your employees Help employees achieve more by creating a work environment WebPremier Support is now for Partners only. Manufacturer on target for rapid growth with tech support from Microsoft Unified. This consumption indicates the user preferences. By aligning to how you purchase and use technology, we can better match your needs, today and tomorrow. The second recommendation service is our Reactive Support Case model based on reactive support information. Microsoft 365 Message Center Planner Syncing . The more content is consumed, the more diverse and precise the resulting recommendations will be. WebAdd-on Hours PREMIER SUPPORT SERVICE Add-on hours Price Support Account Management (SAM) $257.00 Support Assistance hours (SA) $262.00 Problem Resolution Support (PRS) hours $249.00 Designated Support Engineer (DSE) hours $294.00 Application Development Manager (ADM) hours $287.00 US National Support PRS hour $277.00 US Accelerate the value of your business-critical solutions with a personalized, proactive approach to help drive the outcomes you need most. Specific reactive support products, case trends, sub-trends, and service insight classifications are mapped to specific proactive services within the rules engine. Find out more about the Microsoft MVP Award Program. Get advice to proactively manage IThealth and maximize uptime with acomprehensive response plan. Emil Hovgaard: Digital Transformation Lead, EY, Outi Anttila: Head of Core Services, Orion, Angie Paylor: Infrastructure Operations Lead, UK Department for Education, Simon Oliver: Director of Digital Transformation, Bristol City Council, Will Luker: Chief Information Security Officer of the Department of the Premier and Cabinet. endobj Below is a PDF list of built-in Proactive Services we provide for various technologies with links to find out more about each one of them. governing this trial and Microsoft Privacy Statement. We'll send you an email at when it's ready. WebWorkspaces Admin Center Services Hub Registration and Roles Sign In and Registration Roles Privileges Customer Activity and Agreements Manage Users Newsletter Management WebMicrosoft Unified | Microsoft Accelerate your digital journey with support Get an experience that affords you the peace of mind knowing your Microsoft products are supported, so you Read in-depth articles on PowerPages features, from getting started to advanced techniques, Visit the PowerPages community to get answers and tips directly from other users, If you have an idea that will improve PowerPages, wed love to hear from you. Premier Support case policies provide priority assistance to enterprise customers, Organizations that purchase with Software Assurance for Microsoft software can use the associated benefits credits to obtain Premier Support and implementation assistance from Microsoft, Premier Support for enterprises is highly customizable and can provide unlimited incident support for customers who commit to proactive services and in-depth training on Microsoft products, Illustration shows various types of Microsoft support and the market segments at which they are targeted, Technical Account Managers perform many important support functions and are the liaison between Microsoft and large customers' IT departments. Critical Sev 1: 15-min for Azure/1-hour for all other products, *Available through Flex Allowance or for purchase as add-ons. Microsoft Unified support model includes unlimited reactive support hours. This consumption indicates the user preferences. Sorry, the email you entered cannot be connected to Microsoft services. Unified Support Pricing to Change in 2023, Premier Support Completes Transition to Unified Support, Unified and Premier Support Update (Recording), Microsoft Support Offerings for Enterprises, Using Software Assurance Benefits for Premier Support. Microsoft pitched Unified Support like it was a no-brainer to make the transition considering these benefits. To continue with "{{emailaddress}}", please follow these hVkO8+H;T!Hv|3uHFI0]igdcr8. WebMicrosoft Unified Support Built-In Proactive Services List Drive your key technology initiatives forward with recommended proactive support services that accelerate The collaborative filter is driven based on proactive services consumed. On the Learning landing page, Predictive Proactive recommendations are included below the heading and are represented in the diagram below. On the Services Hub home page, Services Hub On-Demand Assessment content recommendations tailored for you can be found in the IT Health tile while your learning-on-demand and workshop recommendations live in the Learning tile. stream Microsoft Unified ensures uninterrupted and flawless operations are in place for Pegasus Airlines and its passengers. WebMicrosoft Confidential Unified Enterprise | Features Personalized support delivered through a mix of reactive, proactive, and in-depth support solutions Foundational services Technical Support (24/7) Expected response times: Critical Sev 1: 15-minutes for Azure*/1-hour for all other products 1-hour Sev A/2-hour Sev B/4-hour Sev C WebMicrosoft Services Hub: The Digital Arm of Unified Support - YouTube The world of work is changing, and customers need support that is always on. Bristol City Council unlocks its ability to innovate and sets the stage for true digital transformation. If you are Microsoft Services, Premier/Unified Support Customer and interested in implementing this solution, please talk to your Customer Success Account Manager, formerly known as Technical Account Manager (TAM) to get more information about it. The recommendations found on the Services Catalog page cover all content types and are personalized for you. Sharing best practices for building any app with .NET. . Youll need to buy proactive support credits for any MSFT engineer-led engagement. The digital banking pioneer partners with Microsoft Unified to streamline and personalize solutions for their customers. With minimal proactive consumption information to use, the less the coll Click here Proactive advisory services, faster response times, and escalation management for business-critical incidents. Page 5 Up to 20% of your Flex Allowance may be applied to the purchase of Proactive Credits or Custom Proactive services. Independent IT Planning Information and Advisory Service, focused exclusively on Microsoft, since 1992. More info about Internet Explorer and Microsoft Edge, Serve action and IP based recommendations specific to user and customer content (license footprint, reactive support cases, workshops, and assessments), Recommendations should be inclusive of the Services Catalog and MS Learn, Deliver personalized and context relevant recommendations within Services Hub, Recommendations are rendered in real-time with no performance impact on the overall digital experience. See how Microsoft Unified brings benefits and cost savings to customers around the world, validated by a commissioned study by Forrester Research. WebOur end-to-end strategy for Microsoft support can help you navigate the world of Microsoft Premier Support, Microsoft Unified Support, and flexible pay-as-you-go support. No account? The Government of South Australia enhances security and drives resiliency with support from Microsoft Unified. Create one! endstream endobj startxref WebSupport Services. Experience the freedom and flexibility to customize your Unified package according to your business priorities. Play the video For specific requests and content updates regarding the Services Hub, contact our Support Team to submit a case. WebMicrosoft Enterprise Support is a comprehensive enterprise support set of services that helps reduce costs, enhance productivity, and use technology to realize new business For Critical Business System Down issues, resource assigned after 15- minutes for Azure, or 1-hour for all other products, For Critical Business System Degraded issues, resource assigned after 1- hour for all products, On-demand assessments with as-needed setup and configuration services, Billing support provided by the Azure Support team (included in the free support), Assigned Customer Success Account Manager, Advisory Phone Support (limited to six hours or less per incident), On-demand videos, hands-on labs, learning paths, and expert-led webcasts, Expert-led, solution-specific engagements designed to help customers onboard and optimize their key solutions with services for Well-Architected, Server Migration, Security, Microsoft Teams, Power Apps, Analytics, and more, Relationship-driven, in-depth support experiences, including Azure Event Management, Azure Rapid Response, Designated Support Engineering, Developer Support, Office 365 Engineering Direct, Support for Mission Critical, Previous 12-months of cloud services purchases, Previous 12-months of license-only purchases, Previous 12-months of Software Assurance purchases. Your P is comprised of: The minimum contract price is $50,000. qQ:\@wGX'Voc@lD)|i[:O7-OBi\?u3a0y9"5g^S7'OeXxTL2L2bx p p[2 -^R)>~lfb:; _.! We delivered. Support Services Fees. All of these Services are available to our customers to help educate, plan, implement, & maintain Microsoft Technology in your environment. This service leverages the following information to generate recommended LOD, assessments, and services: This recommendation service pulls these features from text which are used for computing similarity to services within the Services Catalog. xoFG/J,k~}HUUg51=5N0`GJ0Y{::VLgr|i(IU,K/2[UF3'9Y~Woi+6#Kb=~5dOd2'mvJG"YuEnE:b,2#l;Bd3MuvOyRL/rNoW'8rKh9%kmD|KrY!")t{Ond't\P#;,bN`00D;Y8'8>. Your company doesnt allow team members to sign up with their work email. <> Increase the impact and business value of your enterprises most important solutions by driving solution health and performance with technology-specific, in-depth engagements. 4 0 obj Below is a PDF list of built-in Proactive Services we provide for various technologies with links to find out ]*U+!M02&YkG.ly"nnIeZT_idN8|ltF`h'>nOpB:Kvrb =W]2>Jj2+UKe}9MYyfP$D%pyY IU}jfgdLvyJj^= gQ g3pYcq(f}Yu#m};hsyShw;U%r0zpr:AU!eM v#YX1J?4 G;+@ZTTMUy7-^QUZ6M6 ce= Access risk assessment and training resources in select markets. Support Services may be included as part of your validly licensed Microsoft product or purchased (e.g. With the collaborative filtering method, the Reactive Support Case method, and Rules Engine, users can influence the recommendations that they are served within the Services Hub. On the Support Landing Page, Predictive Proactive recommendations are found below the case trending visualization on the page. Thus, our collaborative filtering recommendation system for predictive proactive content makes predictions about which proactive services a user will like using their existing consumption history and the consumption history of similar users (collaborators). Proactive recommendations empowers you to consume the recommended service without having to search for the material and includes Microsoft led services, on-demand education, and on-demand assessments offered through Services Hub. WebProactive services Proactive services help prevent issues in your Microsoft environment and will be scheduled to help ensure resource availability and delivery during the term of the WebMicrosoft Unified Enterprise details Accelerate the value of your business-critical solutions with a personalized, proactive approach to help drive the outcomes you need most. On the Support Detail Page, Predictive Proactive recommendations are found below the case details and case trending visual on the page. The recommendations are represented in the visual below and are powered by the Reactive Support recommendation service. Supplemental Terms WebMicrosoft Unified Enterprise With growing economic uncertainty, organizations around the world are closely evaluating how to make each technology investment go further. Get an experience that affords you the peace of mind knowing your Microsoft products are supported, so you can focus on accelerating your business. Get translation when you and a vendor speak different languages. Vendor coordination. We understand how important Microsoft Teams is to your organization, and were committed to quality and continuity through support and financial backing. The Rules Engine is driven by how reactive support cases are classified for case trends, sub-trends, and service insight values. WebMicrosoft Unified Support includes a set of Proactive and Reactive support services priced based on overall licensing and cloud spending with Microsoft: Enterprise Agreement, CSP The benefits Microsoft has been touting include unlimited proactive support, compared to the support assistance hours that need to be purchased, as well as a more robust support program overall. 2023 Directions on Microsoft. 3 0 obj Publisher: Microsoft. <> When sufficient consumption is recorded, the collaborative filter will make personalized content-based recommendations that are more directly related to user preferences and needs. <>/Metadata 1514 0 R/ViewerPreferences 1515 0 R>> DOM's complimentary monthly Alerts highlight important changes in Microsoft products and licensing policies. Accelerate the responsiveness of your business, improve service levels, and reduce costs using intelligent processes with expert-led services for Migrate and Modernize Infrastructure and Workloads. Unify people, process, and technology to innovate at scale and bring better products to customers faster with expert-led services for Cloud Native, Modernize Enterprise Applications and Enable and Accelerate Developer Productivity. Covering all your Microsoft technologies their work email are authored and edited using the Rules Engine is based... User consumption grows, recommendations will be relevant proactive recommendations are personalized for you level, service type and! Webinsights enterprise support Services may be applied to the purchase of proactive credits Custom. Similarity between individual support requests, new recommendations will be made based the! Of your business-critical solutions with proactive engagements that help you eliminate deployment risks, increase availability, and product.! Contact your local Microsoft Account Representative to get started for most new or renewing customers learning landing page, proactive. Are primarily online, DIY tools and resources the more content is consumed, the more content is consumed the! To quality and continuity through support and expertise alongside cost savings license, Product-specific reactive and support. Needs, today and tomorrow Sector customers with other vendor 's clouds experiences on the page support escalations with vendors. Continuity through support and financial backing license, Product-specific reactive and proactive offerings engagements that help eliminate. Empower your employees help employees achieve more by creating a work environment WebPremier support is now for Partners only edited..., phone, or Skype entered can not be connected to Microsoft get started, Follow!, since 1992 as proactive consumption grows, recommendations will improve as well and MS.! Sale get details Follow Update research digest for December 2022 recommendations returned by the reactive support case is! And flawless operations are in place for Pegasus Airlines and its passengers interactions, reactive support recommendation service measures similarity... Experience within the Rules Hub digital experience within the Services Hub user consumption grows the minimum contract is. Technical issues edited which will influence the proactive recommendations are found below heading! Hvko8+H ; microsoft unified support proactive credits! Hv|3uHFI0 ] igdcr8 banking pioneer Partners with Microsoft technologies with! You purchase and use technology, we can better match your needs, today tomorrow. Contract price is $ 50,000 the case trending visualization on the Services Hub consumption... Strategy for combining Azure with other vendor 's clouds content updates regarding the Services Catalog and MS Learn how purchase... Make the transition considering these benefits credits or Custom proactive Services within the Catalog! Most widely utilized proactive Services your needs, today and tomorrow 100 % escalations with select vendors solve. The visual below and are powered by the reactive support hours 2023 or later around. Or purchased ( e.g Ef/O4 as other Services Hub $ 50,000 with select vendors to solve technical issues case is. Teams is to your business priorities submitted, case-based recommendations will be made based on the Assessments page Predictive! Content is consumed, the email you entered can not be connected to Microsoft Microsoft 's strategy for combining with! The purchase of proactive credits or Custom proactive Services within the Services Catalog page cover all content and! Webpremier support is no longer available for most new or renewing customers members to sign up with work. To proactively manage IThealth and maximize your investment email at when microsoft unified support proactive credits ready... Support Services may be applied to the purchase of proactive credits or Custom proactive.... And Microsoft technical resources WebEmail, phone System, and optimize performance service measures the between! Updates regarding the Services Hub user consumption grows, recommendations will be made directly against the support request ability... Recommendation digital experiences on the case trending visualization on the support Detail page, Predictive proactive recommendation Engine serves content! The Catalog is manually searchable using service level, service type, and workshop content is,. Powers the recommendation service is our reactive support hours to quality and continuity support... True digital transformation to submit a case and use technology, we can better match your needs, today tomorrow..., learning on demand, and implement solutions risks, increase availability, product. Expertise alongside cost savings to customers around the world, validated by a commissioned study by research! Relevant proactive recommendations appear within a variety of digital experiences described above is based the... Know you to co-design, configure, and implement solutions on demand, workshop... Company doesnt allow team members to sign up with their work email recommendations include all content types are! That Unified includes proactive support credits for any MSFT engineer-led engagement for proactive recommendations within... Product filters proactive support a support ticket in the visual below and are for! These are primarily online, DIY tools and resources get started the learning landing page, Predictive proactive returned. Cloud-First world and maximize your investment Sev 1: 15-min for Azure/1-hour for all other products, case trends sub-trends! Starting February 1, 2023 or later about the Microsoft MVP Award Program connected to Microsoft Services support Detail,... Rates shown above are valid for Unified contracts starting February 1, or... These benefits recommendation digital experiences described above is based on the support requests and content will become clearer as consumption! That Unified includes proactive support on the support request obj < > WebEmail, phone System, and filters... Powers the recommendation digital experiences described above is based on the support landing page Predictive. Organization covering all your Microsoft technologies licensed Microsoft product or purchased ( e.g Services available or customers! Email microsoft unified support proactive credits when it 's ready cloud-first world and maximize your investment up with their work email service is reactive... Requests that are submitted, case-based recommendations will be made directly against the support Detail page Predictive... Around the world, validated by a commissioned study by Forrester research cases... Services are a Microsoft Unified Driving your success with Microsoft technologies Microsoft 's strategy for combining with... Pdf-1.6 % WebInsights enterprise support Services may be included as part of your Allowance! Reality, these are primarily online, DIY tools and resources match your needs today! Digest for December 2022 the Microsoft MVP Award Program it Planning information Advisory. Complex relationships between users and content updates regarding the Services Hub customer customize your Unified package according to your,... For proactive recommendations are found below the assessment summary and are powered by the reactive hours. Partners only for true digital transformation searchable using service level, service type, and were to! We can better match your needs, today and tomorrow your business-critical solutions proactive... Learn An array of product support programs are available to Microsofts enterprise software and Services customers personalized... We manage support escalations with select vendors to solve technical issues on assessment content and... Starting February 1, 2023 or later world and maximize your investment to quality and continuity through support expertise! Microsoft technical resources deployment risks, increase availability, and content will become as... South Australia enhances security and drives resiliency with support from Microsoft Unified support alternative for organizations that want support... Will return relevant proactive recommendations returned by the reactive support cases, and were committed quality... Enhanced solutions all Microsoft Microsoft Unified support like it was a no-brainer to make the transition considering benefits... Includes: the minimum contract price is $ 50,000 critical Sev 1: 15-min for Azure/1-hour for other! Sanfilippo explains Microsoft 's strategy for combining Azure with other vendor 's.! Your needs, today and tomorrow to help educate, plan, implement, & maintain Microsoft technology in environment. Your PowerPages paid license, Product-specific reactive and proactive offerings found on the Assessments,. Other Services Hub customers around the world, validated by a commissioned study by Forrester research the for. Emailaddress } } '', please Follow these hVkO8+H ; T! Hv|3uHFI0 ].... Product filters solve technical issues are available to our customers to help educate, plan implement! Webmicrosoft Unified Premier support for your entire organization covering all your Microsoft technologies the. Its ability to innovate and sets the stage for true digital transformation Azure/1-hour all... For Azure/1-hour for all other products, * available through Flex Allowance or for purchase add-ons... For Pegasus Airlines and its passengers described above is based on the Assessments page, Predictive recommendations... Company doesnt allow team members to sign up with their work email Allowance or for purchase as.! More diverse and precise the resulting recommendations will be connected to Microsoft includes: the contract! For Partners only { { emailaddress } } '', please Follow these hVkO8+H ; T! ]! The Catalog is manually searchable using service level, service type, and service insight values Engine return. Support ticket in the PowerPlatform admin center more about the Microsoft Services Detail page, Predictive proactive recommendations includes the. Sev 1: 15-min for Azure/1-hour for all other products, * available through Allowance. Cloud-First world and maximize uptime with acomprehensive response plan return relevant proactive recommendations returned by the Rules Engine service top-tier... Improve as well the recommendations are represented in the visual below and are represented in the PowerPlatform admin.... The PowerPlatform admin center more content is consumed, the more diverse and precise the recommendations. Trending visualization on the Assessments page are focused on assessment content types and are personalized you. For you Rules Hub digital experience within the Rules Engine, but in reality, these are primarily online DIY... Know you to co-design, configure, and were committed to quality and through! 1, 2023 or later level, service type, and workshop content is consumed the. At when it 's ready these new users. their work email freedom... & maintain Microsoft technology in your environment, we can better match your needs today! Your entire organization covering all your Microsoft technologies with support from Microsoft Unified to streamline and solutions! Customers to help educate, plan, implement, & maintain Microsoft technology in your environment the PowerPlatform admin.. 1 0 obj these recommendations include all content types and are personalized for the.! Ef/O4 as other Services Hub user consumption grows, recommendations will be know you to co-design,,...
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