This music boomed from the pool areas and bars onto the beach. Surrounded by amazing natural landscapes, Bahia Principe Grand Tulum offers pools just steps from the beach, spacious rooms, and a wide variety of dining optionsthat is perfect for families. People included 30 people. This was not the experience we wanted or paid for.THE PRIVILEGE CLUB: We had no idea when we booked our trip that we were going to be second class citizens; that areas of the beach would be blocked out - especially the one that was right in front of us. The external shows are good, but the smokers dominate the best seating areas, it would be nice to make some areas smoke free.Wildlife. It was a puzzle. I felt sorry for them and they were just so pleasant. In all we were spoken to by 9-10 different people. Del Sol Beachfront Hotel and Condominiums. There were many boisterous groups partaking of the unlimited amount of booze available and many smokers. There also did not seem to be enough staff. We visited the Italian, Mexican , steak, Brazilian and Indian A la carte restaurants. Our vacation club also entitles members to discounts at the Bahia Spa, the Bahia lobby shop, nearby golf courses in the area, and much more! 140. In all we were spoken to by 9-10 different people.Bahia Privilege Club WARNING.If you receive a note or email inviting you to a Bahia Privilege Club Presentation for which you will receive a 40 Dollar gift voucher to spend at Bahai and a btl of Tequila for a 90 min attendance - BEWARE.The 90 mins turns into 4hrs.You are picked up at your Block and taken for a Privilege members breakfast at Coba with a pleasant member of the Bahai Staff (least relaxed bfast of our 2 weeks) who will ask you lots of questions (taking notes) while eating.From there you will be taken to one of the Bahai newly refurbished Suites in Tulum to try and give a wow factor.Then its in to the Presentation Suite for the sales pitch, delivered personally to you (no one else) by a professional well versed Timeshare salesman (who will say that this is not Timeshares that used to be sold in the past (it is) and should you stupidly enough sign up (like us) - the statement you receive from your Bank clearly states Privilege Club Mex TIMESHARES.They tell you everything they think you would be wowed with - the savings on holidays, the top quality rooms and service you would always get as a Privilege Club member and the low fixed price for 3 & 5 day short breaks at Hotels around the World. Services subject to change without prior notice. My fridge sometimes got topped up and sometimes it didnt. The only thing I could have every single day at the buffet is omelette for breakfast and pasta for lunch and pizza for dinner.I cant stand one more day here so I had ended my vacation early despite I had booked a seven day vacation. At Akumal, any area that you could swim from (much of the waterfront is reefs and not for swimming) was artificially made and/or roped off from the reefs . . A fantastic holiday. Experience the Riviera Maya like never before, with a tropical cocktail in hand. We have some great pictures of us holding parrots monkeys and a snake ! Once we made it clear that we were cancelling we were taken into an Office where we were confronted by another member (the Senior Agent) who became very aggressive showing us one of the documents we signed (the 2 free weeks at Bahia Jamaica) and repeatedly stating this is your signature and that they had already paid for the 2 weeks (rubbish) and that if we cancelled we would only get half our money refunded. Tiles in the bathroom were a little slippery. * Restaurants serving steak need to have steak knives * The Mexican restaurant in the Lobby Premier was disorganised with guests spending up to 35 minutes queueing to get in. 150 + 50. Taxes and fees that are shown are estimates only. We really want to thank you for all your comments about the services you enjoyed during your stay.We hope to have the opportunity to change your perception in the future as we believe you will enjoy our new services.Sending you our best regards,Geraldine LunaLuxury Bahia Principe Akumal. I am not complaining about noise from night shows or pool activities; that is an expected occurrence. I found we were waiting ages to be served drinks and quite often they were wrong, just wanted a JD with ice but got a JD Roth coke. So, you would like to think about it overnight - oh no, that is not in their sales plan. This music boomed from the pool areas and bars onto the beach. Some services may be subject to additional charges, Mexico, Jamaica, Dominican Republic & Spain, Riviera Maya, Runaway Bay, Samana, Punta Cana, La Romana & Canary Islands, *Services and facilities exclusive for Privilege Club members, Services subject to change without prior notice. The staff is wonderful. High humidity can cause a problem with damp smells in the rooms but we used the hotel's aromatherapy service and took wardrobe dehumidifiers with us which solved the problem.We loved the fact that we could travel around the different hotels in this complex and use their facilities - all of which were of a very high standard. Bahia Principe Fantasia. The main beach is so clean We are going back to our paradise next Christmas and New year 2016-17 again. 3.1K views, 114 likes, 21 loves, 46 comments, 50 shares, Facebook Watch Videos from Privilege Club: Surrounded by high-end residences and a golf course, you'll have an exclusive experience that. Club Carts*. Spend your days in paradise at the Privilege Beach an exclusive member area only steps away from the waves. We are glad to have had the opportunity of hosting you.Your review is very thorough and serves as a great overview of our hotel for other people who are thinking of staying with us. more. Photos. food in the buffet restaurant is ok but mostly the same stuff everyday.swimming pool could have been cleaner, lots of people get in and out with sunscreen on all day but never once saw anyone cleaning it. Bahia Principe Grand El Portillo. Aircon worked very well. Prices are the average nightly price provided by our partners and may not include all taxes and fees. Much of what I read in reviews was true. Evening shows are pretty good in the theatre. NO bug bites here, a first for me which made my vacation so much more. . Buggys available from lobby every 5/10 mins to take you to other hotels and areas on the complex.Hacienda is a great little market place for you to get souvenirs! The rooms need a complete refurbishment!! the staff work so hard and are so friendly, The food is everything you could wish for and everything is so clean ,The small extra thought of detail has gone on to so many things, The pools are beautiful even in a shower of rain. + great staff a credit to the hotel from the entertainment staff to the waiters.clean and tidy grounds around the complex. Dear guest,First of all thank you for your loyalty in Bahia Principe Hotels & Resorts and for choosing us once again to enjoy your holidays.We really appreciate you taking the time to send your valuable comments about your stay with us as it helps to maintain the quality at the hotel. Water was well stocked as requested. Dear Guest.Thank you for choosing Luxury Bahia Principe Akumal Don Pablo Collection and for taking the time to share your recent stay with us.It is great to know that you really had a good time with us.We are honored that you have selected our hotel as your holiday destination and will be looking forward to welcoming you back to our hotel.Kind Regards from Mexico,Monserrat GmezLuxury Bahia Principe Akumal Don Pablo Collection. Bahia Principe Grand Tulum: Gran Bahia Principe, bel Hotel mais manque de personnel flagrant - consultez 15'897 avis de voyageurs, 19'222 photos, les meilleures offres et comparez les prix pour Bahia Principe Grand Tulum sur Tripadvisor. even complained to be told they didn't have any! Dear guest,Receive our warmest regards from your house at the Mexican Caribbean.The nice notes like the one you kindly posted are very appreciated by our team. 130. . Our mission is to exceed our guests expectations and we are glad to know that we accomplished this goal with you.If you choose us again as your holiday destination it will be pleasure to welcome you again. This response is the subjective opinion of the management representative and not of TripAdvisor LLC. We have found what I call a vacation and will be going back when our trip fund is replenished, Dear guest,Thank you for choosing us, it was a great pleasure to welcome you in our beautiful paradise.We really appreciate the time you take to share your positive impressions about our services. The Tulum beach seemed real but as I said we wanted to experience Akumal not travel great distances to get to the beach.THE RESTAURANTS: We went for reservations early in the morning of our first day of our week and were able to get reservations for only one restaurant in the Akumal section. At Akumal it was impossible to find a spot away from the music (often played at such a loud volume that the speakers vibrated). We are very proud to have made a contribution into your excellent holiday.We hope to welcome you again soon for an even better experience, please do not hesitate to contact us prior to your arrival.Warmest regards,Ahiram TavarezOnline ReputationBaha Prncipe Luxury Akumal. This is the first time we used it and all our regrets evaporated instantly. Once again a perfect stay, I can not praise the staff enough for there friendly service nothing is too much trouble. 1.4K views, 48 likes, 21 loves, 9 comments, 21 shares, Facebook Watch Videos from Privilege Club: Feel the essence of the Caribbean with the most. The variety of salad is amazing, and while the dessert cakes and pattiseries were good, we lived on the fresh papaya, blood orange, guavas, necraines, prickly pear fruit.we had fruit at all three meals a day. Beach Resort. Its nce to hear the birds. Book Bahia Principe Luxury Akumal, Riviera Maya on Tripadvisor: See 13,219 traveller reviews, 17,136 candid photos, and great deals for Bahia Principe Luxury Akumal, ranked #14 of 20 hotels in Riviera Maya and rated 4.5 of 5 at Tripadvisor. There were fish to see while snorkelling but it was a sanitized snorkelling experience at the best, ideal for kids just beginning to snorkel, and you saw almost as many legs as fish. The rooms are big and had a lounge and a stocked minibar. Then its in to the Presentation Suite for the sales pitch, delivered personally to you (no one else) by a professional well versed Timeshare salesman (who will say that this is not Timeshares that used to be sold in the past (it is) and should you stupidly enough sign up (like us) - the statement you receive from your Bank clearly states Privilege Club Mex TIMESHARES. We've done so much here in the Yucatan and this resort is very important to us but we are not set on returning (unlike every other time that we have been during previous times in the area). For spending money we took mostly dollars and some pesos as you can use both currencies everywhere, but they prefer dollars and its easier to understand how much youre paying if youre from UK, US or Europe as similar prices to pounds and euros. Cayo Levantado Resort. (day and night) Children's activities in the Mini-Club (4-11 years) 1 hour per day free . beach shoes are a must ! Lock in the lowest price from these sites. Two of us are vegetarians even a lot of choice for us.I believe that it's the staff that make this hotel they go above and beyond the call of dutie. more. We were absolutely not disappointed with this choice though we found ourselves going back to Coba to visit our favourite guys Geraldo and Victor at the bell desk and Alfredo at the Kukulcan buffet.In Resort highlights: -The hour long walk from one end of the beach to the other with no sandfly bites. It was nearly impossible to find. In addition, the Privilege Travel portal, which gives our members access to a range of hotels, cruises, car rentals, and leisure and entertainment activities around the world. Funny how the shop was selling them! Dear 633ellc,We really appreciate you taking the time to send your valuable comments about your stay with us as it helps to maintain the quality at the hotel.Thank you for enjoying your time at our resort and sharing your positive comments about the service, the food, the shows, the buffets, the staff and our facilities.It was honor for our entire team to provide you with excellent service as our philosophy is focused on our guests satisfaction. It will certainly help us to keep focus on customer satisfaction and fulfillment of our hotel standards.Regarding the situation described, all your observations have been forwarded to the General Management of the resort as the guests satisfaction is our priority and rest assured we will be constantly striving to the excellence in our services.Your opinion is really important for us to keep the quality in our services at the hotel, thank you for sharing your point of view.Sending you our best regards,Ahiram TavarezOnline ReputationBaha Prncipe Luxury Akumal. Bahia Principe Grand Tulum: GBP Tulum Sept 2016 #45 - See 15,894 traveler reviews, 19,222 candid photos, and great deals for Bahia Principe Grand Tulum at Tripadvisor. !seaweed !! Bahia Principe Luxury Akumal: Grand Bahia Principe Akumal Mexico at Privilege club - See 13,357 traveler reviews, 16,939 candid photos, and great deals for Bahia Principe Luxury Akumal at Tripadvisor. Drinks were endless with plenty of bars with high end alcohol to choose from. Ask j g about Bahia Principe Luxury Akumal, Ask HelenB494 about Bahia Principe Luxury Akumal, Ask DKayser04 about Bahia Principe Luxury Akumal, Paradise,, Going back to this amazing hotel, Ask Angela G about Bahia Principe Luxury Akumal, Ask Sally C about Bahia Principe Luxury Akumal, Ask Zenaboo about Bahia Principe Luxury Akumal, We compared the lowest prices from 21 websites, We compared the lowest prices from 20 websites, We compared the lowest prices from 12 websites, Del Sol Beachfront Hotel and Condominiums, We compared the lowest prices from 14 websites, We compared the lowest prices from 16 websites, We compared the lowest prices from 11 websites, We compared the lowest prices from 17 websites, We compared the lowest prices from 15 websites. Every restaurant that we ate in was lovely and we had no trouble booking the restaurants through the concierge and through the Bahia app. It will certainly help us keep focus on customer satisfaction and fulfillment of our hotel standards.Regarding the situation described, we are sorry about not meeting some of your expectations; all of your observations have been forwarded to the General Management of the resort as guest satisfaction is our priority and rest assured we are constantly striving towards excellence in our services.Sending you our best regards, Ahiram TavarezOnline ReputationBaha Prncipe Luxury Akumal, This is the version of our website addressed to speakers of English in the United States. Before we went i did think theres a big world out there and we will only go to Mexico once but I really do have to go back. Bahia Principe Luxury Bouganville. Tripadvisor performs checks on reviews. Please see our partners for more details. Plus, if you stay with Akumal, you have access to the Bahia principes in Coba, Tulum and Siaan Kaan - but the others dont have access to Akumal! Create new account. Cant wait to go back.More, Dear Guest,On behalf of our team we thank you for taking the time to put together the details of your vacation experience at Luxury Bahia Principe Akumal.Positive comments always motivate the staff to provide excellent service.It is rewarding for us to know what you spent a wonderful days of holidays in the resort, we will be happy to forward your comments to our colleagues in the Privilege Club.Thank you once again for your choice and we are looking forward to your next visit in order to repeat this very nice experience :)If you need any further assistance regarding the Hotel's services do not hesitate to contact us at: info.akumal@bahia-principe.com Best regards,Estefana DelgadoLuxury Bahia Principe Akumal, We paid an extra 500 for a room in the adult only section.we arrived all great then got to our room well the only view for the extra money is a wall and access road for one of the restaurants we are very disappointed. They told us it is an extremely nice resort, great food and service. Remember to contact us at: info.akumal@bahia-principe.com on your next visit! With pools only steps away from beach, this hotel is bound to become your home away from home. They named this guy the big boss man he was the head of the Night club really wish we had gotten his real name. (False). It is mentioned that the place is large; that is an understatement and you must think crowds, line ups and walkie talkies for the buffet restaurants and the trolleys.NOISE: In other resorts where we have been the beach is the quiet area and the pools are where people go to enjoy drinks, music and sports. Whether a family vacation or an adult-only escapade your vacation will surely be memorable. Book Bahia Principe Luxury Sian Ka'an, Akumal on Tripadvisor: See 9,501 traveller reviews, 12,936 candid photos, and great deals for Bahia Principe Luxury Sian Ka'an, ranked #11 of 20 hotels in Akumal and rated 4.5 of 5 at Tripadvisor. And that didn't change if you tipped or not! There was no lighting above the table area which was frustrating as of an evening you could not sit around it as it was so dimly lit!! Dominican Republic, Samana. Best regards,Estefana DelgadoLuxury Bahia Principe Akumal. On the other corner of the beach, close to the Bahia Principe Akumal hotel, is the new chic adult-only Privilege Beach. Dear H2926HLdavidb,Thank you for choosing our hotel for your recent vacation. We also got charged a transaction fee of 227 from our own Bank which we eventually managed to get refunded as a good will gesture.We will put this down to experience - never to be done again. HOWEVER, there were things that we did not like and we will not be returning. Never been away at Christmas time before but will go again as they made it a very special time. Sunscape Akumal Beach Resort & Spa. Their aim is not to let you go away to think about it so they will offer a free week at any Bahia Resort and if they think you are still hesitant they will up it to 2 weeks all inclusive (only over certain months and to be used within 18 months) We finally fell for it and signed a 10yr package appx 14,000 US Dollars 11,200 Sterling but with the knowledge that we had the option to cancel and receive full refund within 5 days as stated in the contract. * Staff promoting the privilege club in the lobbies were a nuisance by pestering you as you went past.All in all though a great hotel and an amazing holiday. This will be hard to beat. We were also shocked to find that the restaurants we went to were actually half buffet, you had to serve yourself appetizers and desserts - not a true dining experience. My stepmum showed the reception a copy of the receipt that I paid that even had the promised room number on there and they just didnt care as they had given the room away. 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