I work the problem directly with discovery+ help by putting a ticket report of the problem and submitting photos of the message. I keep triyng removing the app from the roku clearing cache of roku or restart the roku and reinstalling the app, did this almost every day until they fix it. How to get 6 months of Discovery Plus with Verizon. BTW, with Discovery Plus, there is no option to Remove the Channel, only manage subscription, so I cannot remove the channel and add it back. Contact your internet service provider. I did not cancel it. Automatic subscription renewal. Navigate to discoveryplus.com on your computer. For further queries, you can comment below. I finally just found the subscription in my Roku profile, but my credit card has already been charged for the next 30 days.I need help (apparently need Roku's help) to get logged in to the Discovery Plus subscription that I have paid for (next 3 weeks.) Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings. Close Discovery+ on your device or web browser. If you're on the right site, close all of your browser windows, wait 30 seconds, open one window, and then try re-accessing the Discovery Plus site. Just in case you're trying to get your head around why Discovery Plus isn't working for you, find solace in the fact that you aren't the only one facing issues with the streaming service in the past couple of hours. Thus, we suggest restarting your Discovery Plus on the Apple TV app to address any issues. Contact your provider, and ask if your service has been limited for some reason or if it's suffering from connectivity issues. Here's how to tell. Therefore a PC or other system operates the TV and turns it on, off, adjusts volume, or other input commands, rather than using an IR remote. Are you saying I have to cancel my subscription, then delete the channel, then add the channel, and resubscribe again? Discovery Plus recommends the following speeds: Higher speeds allow for a better viewing experience, while slower or intermittent speeds will cause streaming problems. Reopen the Discovery+ app and try to add shows to the My List section again. selection. Make sure your Internet connection is working again and retry the Discovery Plus app. whats up with your app not working on If Discovery Plus crashes again, you should clear out the device's cache and data. So, if you are going through any issues with your Internet speeds, even if we're talking about a fluctuation, you're going to notice that when streaming on Discovery Plus, as you would on any other service of this kind. S.E. Latest Windows 11 Update Puts Bing AI on Your Taskbar, How the Coolest Laptop That Ever Was Got a New Lease on Life, Spotifys New AI DJ Could Drive You Crazy or Find You Great New Tunes, New Android Features Like Fast Pairing Headed to Chromebooks, WearOS, Why You Should Stop Sharing Your Private Address Book Data to Social Apps, Here's Why Privacy in the Metaverse Should Be a Consideration Right Now, Senior Strategy & Editorial Director, Lifewire.com, What to Do When You Can't Connect to Discovery Plus, How to Reset Your Roku Box or Streaming Stick, How to Troubleshoot Apple TV Connection Problems. If you have multiple streaming devices, try using it on a different one to see if the problem lies with your device rather than the service. The problem here is that these issues are directly related to your Internet connection speed. discovery+ is the streaming home of Food, Home, Relationships, True Crime, Paranormal and so much more. We hope either of the two will quickly escalate this issue and forward it to the devs for a fix. I do enjoy having discovey+ and the selection variety of shows, but there are definitely some glitches that need to be fixed. Or create an account. You have to complete the process within the first four minutes of the promo or the show. Cookies collect information about your preferences and your devices and are used to make the site work as you expect it to, to understand how you interact with the site, and to show advertisements that are targeted to your interests. Try a different device. It's a long shot because this is typically a marketing page for the service, but if you're still not sure, it's worth looking. It's typically down to there either being a problem with the servers causing errors to appear or an issue with your hardware or internet connection. Now, in order to fix the problem, there are a few steps you need to take. How AI Was Surprisingly Absent at MWC 2023. If you encounter streaming issues while using the discovery+ app, such as error messages, a blank screen, random crashing or freezing, or problems with the My List option, there are some things you can do to get it working again. However, many TV providers require you to sign back in more frequently than others. If your streaming problems went away with a wired connection, try fixing your Wi-Fi reception. Check your connection to make sure its working by loading a web page or using another streaming service and that its fast enough by using a speed test service. iPhone v. Android: Which Is Best For You? Sign out and back into Discovery Plus. Press and hold down the side button and one volume button simultaneously until the power off slider bar appears. Cable programmer Discovery launched the service with two tiers -- $5 a month with. If the Discovery Plus service isnt down, and youre unable to find any issues with your local network, device, software, or firmware, there may be an issue with your internet connection. To get Discovery Plus working again, youll need to check potential issues with each of these things until you find out whats wrong. Log into your Roku account via https://my.roku.com/account/subscriptions. Next, confirm you are trying to access the official Discovery+ website if you're using a computer, tablet, or laptop. Please contact us using the link provided and select Submit a Request and we'll work to troubleshoot the issue together. Once your player starts up again, add the channel back once more. If you're experiencing some annoying playback issues that won't let you enjoy your video, like the video freezing up, endless buffering, the content getting fuzzy, or simply facing a black screen, there are some solutions. While many things can cause Discovery Plus to stop working, the two most common issues are internet problems and software problems. You need to unplug some devices to restart them, while you need to power off others. First, try clearing the cache and data for the app and restarting your device. Test your Internet speed so you know exactly what you're dealing with. If you're a fan of The Apprentice, we've got great news for you. Plug your HDMI cable back into your streaming device and TV. discovery+ is the streaming home of Food, Home, Relationships, True Crime, Paranormal and so much more. Sometimes a quick reboot of the device resolves app issues; sometimes, there is another problem with the device that it can quickly fix. Can't Access Discoveryplus - Troubleshooting Instructions If the site is UP but you cant access the page, try one of the below solutions: Browser Related Problems Force a full refresh for the site. There's something for everyone. Discovery+ has quickly become a streaming giant since its inception in 2021. It's f**king ridiculous and makes the experience so frustrating. Discover's Online Technical Support - Help Center | Discover Discover > Credit Cards > Contact Us > Website Technical Support DISCOVER CARD HELP CENTER Website Technical Support Technical Support for Visitors to Discover.com Frequently Asked Questions How do I tell which browser I'm using? Must Read: Discovery Plus Keeps Buffering / Freezing / Fuzzy Video / Black Screen Issue: Heres How to Fix It. Update your app or browser. The more apps you run on your TV, the more memory it uses and when the memory gets low, it can start to run a little slow. I don't want to remove the subscription, but since the only troubleshooting advice on how to get Doscovery Plus to work after Roku upgraded the software, was to do a soft reset (done and didn't work), or deleting the channel and re-adding, which I cannot do. A quick look at the micro-blogging site Twitter conveys there are many others affected by the same issue. If you purchased Discovery Plus through your browser, follow these instructions to cancel: Sign in to your account at discoveryplus.com Pick "Account" from the drop-down menu On the "Manage. We have tried pinging Discoveryplus website using our server and the website returned the above results. The Lacking Security Issues That Will Sour Your Discovery Plus Experience, How to Cancel Your Discovery Plus Subscription on Desktop, Android, iOS, Apple TV, Amazon, Provider, How to Logout of All Devices on Discovery Plus, Discovery Plus Keeps Buffering / Freezing / Fuzzy Video / Black Screen Issue: Heres How to Fix It, How to Watch The Apprentice 2023 (Season 17) Online From Anywhere, How to Watch Winter Love Island UK 2023 Online: Free Live Stream Season 9 from Anywhere, How to Watch Home and Away 2023 Online for Free from Anywhere. Uninstalled and reinstalled and still not opening! Roku needs to address this. In her free time, she can often be found with her nose in a book or out flying. Watch the best real-life shows from your favorite TV brands - including HGTV, Food Network, TLC, ID, Magnolia Network, Animal Planet, Discovery Channel and many more - plus catch exciting, can't-miss Originals and exclusives you won't see anywhere else. Although Discovery Plus hasn't made any specifications regarding the minimum requirements, it's easy to know that you need at least 5 Mbps to stream pretty much anything of quality. Reopen the app or browser and try to stream again. This is done as follows: Go to www.discoveryplus.com/link in your browser, either on your phone, tablet or computer. On a web browser, go to Account > Cancel > Cancel Subscription. The solution to this problem is to restart the app on your device, which clears the cache and provides a fresh start, resulting in improved performance.. Then restart your device from Settings>System>System restart. People with a Discovery+ subscription found out that the app is consistently crashing and no longer working when accessed on Amazon Fire TV Stick. Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings. No streaming platform is safe from glitches and issues, especially not in the beginning. Open the discovery+ app, or reload the browser page and start watching the video again If the issue persists, please contact us and include the following information: The video or episode you were watching The device you were using The version of the app you are currently using Was this article helpful? As of October 2022, you can subscribe to Discovery Plus for $4.99 per month with limited ads, or $6.99 per month with no ads. Here are the reports of what people have been facing. Step 3: Press the Rewind button two times. I havent been able to sync samsung health data for 4 weeks nowthe app even freezes when I try to send feedback. Get signed up on Google Pay. Restart your router if needed - unplug it and plug it back in again after a couple of minutes. Head here. Get signed up on Discovery plus. Did You Know You Can Buy a $500 Machine Just for Cleaning Records? Unsubscribing will prevent the subscription from auto-renewing when your pre-paid subscription period expires. Close the Discovery Plus app and reopen it. They are the best ones to help you out with this matter. Check a third-party status checker website, such as Is It Down Right Now? That can help reset things if your television has experienced a glitch somewhere that impacted smart TV apps like Discovery Plus. Help us to make recommendations for you by updating your product preferences. Motorola Reveals Its Rollable Smartphone Prototype at MWC 2023, But Who Is It For? Most subscriptions can be canceled through a web browser, but some will require going through Google Play or your device's settings. From there you can unsubscribe from any subscriptions you've made through Roku. Check our help page for step-by-step instructions on how to change your DNS. Discovery Plus app not working on Firestick, Samsung Galaxy M30s users report freezing, auto-restarting, & motherboard failure, repair required; other devices affected too, [Updated] Google Pixel Android 12 beta 1 update issues: Starry animation, apps crashing, grey dark mode, double-tap on back, & more. Next, confirm you are trying to access the official Discovery+ website if you're using a computer, tablet, or laptop. If the problem persists, close the Discovery Plus app and turn off the device. Log in with your discovery+ username and password using the onscreen keyboard in the app. Like, just let me do it in the app without the playstore or let me do it on a computer. Whether you want to build your own home theater or just learn more about TVs, displays, projectors, and more, we've got you covered. Go through all that and says my email or password not right. TV takes a long time to turn on or has other random glitches, Your Smart TV or Odyssey Ark gaming screen uses memory just like your phone or PC. Watching the complaint volumes increasing, it appears the issue is widely impacting users and needs immediate scrutiny from the concerned parties. This can be achieved by pressing CTRL + F5 keys at the same time on your favourite browser (Firefox, Chrome, Explorer, etc.) Get the Latest Tech News Delivered Every Day. Atlas VPN: A quick and versatile VPN that's ideal for streaming Discovery+ abroad. All you have to do is type the name of the website you want to check and a fresh site status test will be performed on the domain name in real time using our online website checker tool. My discovery account is not billed from the roku account, so thas why I did not cancel it, just remove it and then reinstall. Issues, especially not in the beginning the Apprentice, we suggest restarting your Discovery Plus to stop,. 'S cache and data subscription found out that the app player starts up again, you should clear the! & # x27 ; s ideal for streaming discovery+ abroad problem, there are some. Page for step-by-step instructions on how to fix the problem persists, close the Discovery Plus app and to! This is done as follows: go to www.discoveryplus.com/link in your browser, either on your,! Smart TV apps like Discovery Plus app suggest restarting your Discovery Plus help! I havent been able to sync samsung health data for the app without the playstore or let me do on! 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