They're vulnerable until they enroll in Intune. There are some policy types that can be exported, but can't be imported to a different tenant. This was for systems that were Azure AD Connect linked between AD and Azure AD. For example, enter: C:\psscripts\ExportedIntunePolicies\CompliancePolicies. Issue Device Enrollment Program (DEP) iOS/iPadOS devices can't be enrolled. Select Access work or school, and then select Connect. Move your existing on-premises Configuration Manager workloads to Intune. This article provides suggestions for troubleshooting device enrollment issues. Under App power saving or App optimization, select Detail. Determine if there's something wrong with the VPP token and fix it. Then click Create. I am just getting started with Intune and experienced this today on a device. While you're joining your Windows 10 device to your work or school network, the following actions will happen: Windows registers your device to your work or school network, letting you access your resources using your personal account. Helpful information: Deleting a work or school account will not Disjoin device in Hybrid Azure AD, as HAAD is a device enrollment and not a user enrollment. This typically happens when a user has selected YES when logging into an Office 365 Application to register the device and link a profile on there. Let me know if there is any possible way to push the updates directly through WSUS Console ? If you're moving to Microsoft 365 from an Office 365 subscription, your users and groups are already in Azure AD. I log into the second and the first then vanishes from intune and the second one appears. A tenant is your organization in Azure Active Directory (AD), such as Contoso. If your device is brand-new and hasn't been set up yet, you can go through the Windows Out of Box Experience (OOBE) process to join your device to the network. Otherwise, your-domain.onmicrosoft.com is automatically used for the domain. Click on the link and follow the instruction, 6. I'm currently having issues with machines getting enrolled but then not get apps or scripts applied. In both cases, the feature will basically create a scheduled task to enroll the PC at next logon. The Set up button takes users to the Company Access Setup flow screen, where they can follow the prompts to enroll their device. For more information, see Configure the Company Portal app. Enrolling DEP devices with user affinity requires WS-Trust 1.3 Username/Mixed endpoint to be enabled to request user tokens. For quite some time now, I was unable to access the Teams Admin Center at https://admin.teams.microsoft.com. Windows 10 / Windows 11 Enterprise (using User Credential), Windows 10 / Windows 11 Enterprise Multisession for Azure Virtual Desktop (using User Credential). https://social.technet.microsoft.com/Forums/en-US/f2d29524-afce-42ab-9e48-673813c74c4e/unable-to-ree https://docs.microsoft.com/en-us/azure/active-directory/devices/faq, https://call4cloud.nl/2021/04/alice-and-the-device-certificate/, https://call4cloud.nl/2022/09/intune-the-legend-of-the-certificate/. One or more prerequisites for installing the client software weren't found on the client computer. Change the directory to the folder with the script you want to run. In this series, we call out current holidays and give you the chance to earn the monthly SpiceQuest badge! For more information, see Add a custom domain name. On theSet up a work or school accountscreen, selectJoin this device to Azure Active Directory. The command is different if you are trying to enroll Windows 10 / Windows 11 Enterprise multi-session devices from Azure Virtual Desktop (using Device Credential) or a regular Windows 10 / Windows 11 device using User Credential: Windows 10 / Windows 11 Enterprise (with User Credential), Windows 10 / Windows 11 Enterprise Multi-session for Azure Virtual Desktop (with Device Credential). Contact Microsoft Support as described in. The work accounts have been enrolled onto Intune before on different devices so this should not be affecting enrolment should it? I am a Helpdesk technician in a Small organisation of 25 users. On the affected device where the Company Portal is displaying that warning, could you check to see the device you'd expect on the Company Portal's devices page? In the cloud, MDM providers, such as Intune, manage settings and features on devices. For more info about enrolling in Microsoft Intune, seeEnroll your device in Intune. To clean up the stale device record from Intune: Issue: Enrollment fails with the error The machine is already enrolled. We have recently rolled out Microsoft Intune in our company to manage our devices. For more information, see enable tenant attach. Microsoft Intune. Customize the Company Portal app so it includes your organization details. This deployment guide includes information when moving to Intune, or adopting Intune as your MDM (mobile device management) and MAM (mobile application management) solution. Issue: This message could be a result of any of the following reasons: Resolution: First, check with your user to determine which of the issues affects their device. they'e using a System Center 2012 R2 Configuration Manager license. The devices that are struggling are mainly ADDR, but the confusing aspect for me is that I have other ADDR devices that have successfully joined Intune following the same steps. MAM is set to none. For more information, see Set the MDM authority. When prompted, enter the path to the policy .json file you want to import. They all say there are no apps available (which there are) and under Devices, it says "This device is already set up in another organization. Set up hybrid Active Directory and Azure AD for your devices. Register existing on-premises Active Directory Windows client devices as devices in Azure Active Directory (AD). If the sync is successful, you see a Sync successful inline notification in the iOS/iPadOS Company Portal app, indicating that your device is in a healthy state. Opening the Company Portal app manually is a temporary solution, because Samsung Smart Manager may deactivate the Company Portal app again. Full enrollment means the organization will have full control of a device and even the ability to completely wipe it to a factory default setting, whereas BYOD means the organization controls the corporate data stored on the device and will only wipe the corporate data. Follow the wizard prompts to import the parent certificate(s) to. We also need to clean up its tasks and remove the folder. On theSign in with Microsoftscreen, type your work or school email address. This scenario is rare. The enrollment log shows error hr 0x8007064c. This option uses Configuration Manager for some workloads, and uses Intune for other workloads. Ive also added my account to Enroll Devices > Device Enrollment Managers. For example, create Charlotte, NC distribution center - Android Enterprise inventory scanning devices, or All Windows 10 Surface devices. My account was the only one impacted as other admins could connect just fine. If your organization turned on enrollment restrictions that block personal macOS devices, you must manually add the personal device's serial number to Intune. If you're using other platforms, you may need to reset the devices, and then enroll them in Intune. All 3 devices are Intune managed, whats interesting us i can see them appear one at a time in intune and disappear when the next one appears. app it says it hasn't been set up for corporate use. All Configuration Profiles in your tenant are displayed, then click + Create profile to add the OneDrive settings. Anyone else ever see anything like this or have any other troubleshooting things I could try? As a global administrator, you can assign roles to users, such as Help Desk operator, Application Manager, Intune Role Administrator, and more. Include guidance from your existing MDM provider on how to unenroll devices. Once the app restarts, the device checks in with the Intune service. 01:27 AM. Group policies objects (GPO) aren't used. Couldn't find the certificate file in the same folder as the installer program. If it detects that there's no contact, it automatically tries to sync with Intune to reconnect (users will see the Trying to sync message). The client computer is already enrolled into the service. Use a phased approach. contact your third party identity vendor. Make sure that the time and date are set close to GMT standards (+ or - 12 hours) for the end user's time zone. Here are the steps that you need to follow to make it work: Use the previous enrollment ID to search the regitry: DO NOT delete registry keys that are not in the list above. The GPO will create a scheduled task in the background, which runs every 5 minutes and will try to enroll the device to Intune. Next, devices are ready to be enrolled, and receive your policies. The specific Settings page can be found in Settings > Accounts > Access work or school: Figure 1: Windows 10 Settings for self-enrolment. The work accounts have been enrolled onto Intune before BUT on different devices so this should not be affecting enrolment should it? Guided Access app unavailable. Tell your users to try upgrading to Android 6.0. Hybrid Azure AD supports only Windows devices. Create an account to follow your favorite communities and start taking part in conversations. SelectAccess work or school, and make sure you see text that says something like,Connected to Azure AD. (Each task can be done at any time. thanks - this is driving me crazy. We have recently rolled out Microsoft Intune in our company to manage our devices. Communicate issues, resolutions, and trends with your help desk. The easiest way to unenroll a Windows 10 PC from Microsoft Intune is to disconnect the work or school account. The syncs aren't working properly and it's causing weird errors all over. Find the device with the enrollment problem. Copyright Maxime Rastello - 2022 To view your account settings, sign in to your account. Hi I am a Helpdesk technician in a Small organisation of 25 users. Repeat the phased cycles until all users are migrated to Intune. The default configuration was for MAM user scope to be set to All when it needs to be set to None. This cycle continues and doesnt appear to . Specifically: When moving devices from group policy, use Group policy analytics. The device can't be enrolled because the user's account doesn't have the necessary license. This message means that they have the wrong license type for the mobile device management authority. If you currently don't use any MDM or MAM provider, then you have some options: Microsoft Intune: If you want a cloud solution, then consider going straight to Intune. All the usual warnings of course; mucking about in the Registry is a bad idea so make backups, etc. The common fixes are related to SCCM or similar, but if you deal with small business its unlikely that these softwares have been on the device before and the issue is not related to that. I really hope this has helped you.I would love to hear from you if we helped save you some time and frustration. Please can someone advise us as we are unsure where to go. . You also get the benefits of the Intune admin center, which is a web-based console. Microsoft explains MAM and MDM very well, If you don't want to register the device, you will need to click on no, sign in to this app only, HKLM\SOFTWARE\Policies\Microsoft\Windows\WorkplaceJoin, "BlockAADWorkplaceJoin"=dword:00000001https://docs.microsoft.com/en-us/azure/active-directory/devices/faq. The install can take a few minutes. So when I try to add the work account I get the error "Your device is already connected by your organisation". Press question mark to learn the rest of the keyboard shortcuts. Neither of those things changed anything in the Company Portal. See the instructions for the type of device you're using: There's a problem with the certificate that lets the mobile device communicate with your companys network. By default, Intune auto-enrollment will take the user who is logged on during the enrollment process, however you can change it later in the device properties in the Endpoint Manager console. Hi, does anyone know how/is it possible to delete an auto pilot device from AAD? We have Office 365, ADFS federating between our on-premise AD and Office 365, and Office 365 ProPlus licences. A device can be enrolled into azure and not in intune. Shared Computer Activation and Azure AD Devices (2) We're trying to deploy Office applications to a Citrix VDI environment, using Shared Computer Activation. So I've been running some workshops with some clients and I've run into the same problem. The device is brand new so it has never been connected to Intune before. is there any benefits for using autoenrollment from MEM or from SCCM or from GPO? This section includes an overview of the steps. This blog is not an official Microsoft website. Sign in to the Microsoft Endpoint Manager admin center; Choose Devices > Android > Android enrollment > Personal and corporate-owned devices with device administration privileges > Use device administrator to manage devices. For example, change the directory to the CompliancePolicy folder: cd C:\psscripts\powershell-intune-samples-master\powershell-intune-samples-master\CompliancePolicy. Run the export script. There are issues loading the site.We cant get to the Azure Active Directory Certificate-Based Authentication (Azure AD CBA) allows you to authenticate to Azure Active Directory using a certificate from your internal Public Key Infrastructure (PKI). They're useful for managing devices that don't have dedicated users, such as kiosk devices, devices shared by shift workers, or devices assigned to a specific location. 7: Add apps - Apps can be assigned to groups and automatically or optionally installed. [!IMPORTANT] When license are assigned, user devices can enroll in Intune. Using the same valid AAD account as is already signed in and clicking next. Overview page, please view "Associated user". Complete the Out of Box Experience, including setting your privacy settings and setting up Windows Hello (if necessary). Many Git commands accept both tag and branch names, so creating this branch may cause unexpected behavior. Make sure that your user's device is running iOS/iPadOS version 8.0 or later. Support Tip: Enrolled Windows 10 devices not able to use the CP app to install
Users and groups are stored in Azure AD, which is included with Microsoft 365. Join your work-owned Windows 10 device to your organization's network so you can access potentially restricted resources. For example, change the directory to the CompliancePolicy folder: Run the import script. Run company portal and login with the user i just logged in as. @KentMitchellI had this issue too and was able to get it working by:Logged in as local adminRemoved PC from Azure ADRebootLog in as local admin, join Azure AD entering users' email and password (makes them local admin)RebootLog in as userRun Company Portal, signs up and works fine now. Change the directory to the PowerShell folder with the script you want to run. Your email address will not be published. Manually re-register a Windows 10 / Windows 11 or Windows Server machine in Hybrid Azure AD Join, Cannot access to Teams Admin Center because of Administrative Unit Role Assignment, Avoid certificate prompt for Azure Active Directory Certificate-Based Authentication (CBA), During the Out-of-the-box Experience (OOBE), when starting a Windows 10 PC for the first time, In the Windows Settings, after the PC configuration, Using Azure AD Join + automatic Intune enrollment, Using Hybrid Azure AD Join + automatic Intune enrollment, The PC was shut down during a long time, and the Microsoft Intune, Search for the enrollment ID you wrote in the following locations and. We have recently acquired two new laptops which we cannot the device in company portal when running through the 3 stage process to "Set Up Your Device". If i click Identify, the device is not in the list. They all say there are no apps available(which there are) and under Devices, it says "This device is already set up in another organization. If Resolution #2 doesn't work, have your users follow these steps to make Smart Manager exclude the Company Portal app: Launch the Smart Manager app on the device. On theEnter your passwordscreen, type your password. I have noticed that the Device Management Enrollment Service has crashed several times. Confirm that the device doesn't already have a management profile installed. I compared dsregcmd /status result with a computer working correctly, the only difference I see is the SettingsURL field is empty but I can't find any info about it. On theEnter passwordscreen, type your password, and then selectSign in. I have searched on Google for anyone having similar issues but havent any luck. If you want to move existing users from on-premises Active Directory to Azure AD, then you can set up hybrid identity. 0x8024D015, 0x00240005, 0x80070BC2, 0x80070BC9, 0x80CFD015. For example, they'll see this error if both of the following are true: The mobile device management authority hasn't been set in Intune. To continue this discussion, please ask a new question. If you've had your device for a while and it's already been set up, you can follow these steps to join your device to the network. Make a note of the serial numbers for all the devices that are, For each blocked device, choose it in the, A macOS virtual machine (VM) isn't configured correctly, You've enabled device restrictions that require the device to be corporate-owned or have a registered device serial number in Intune, The device has already been enrolled and is still assigned to someone else in Intune. Best practices and the latest news on Microsoft FastTrack, The employee experience platform to help people thrive at work, Expand your Azure partner-to-partner network, Bringing IT Pros together through In-Person & Virtual events. To delete one device, point to the device and click More Delete Device. Add your domain account, such as contoso.com. Communities help you ask and answer questions, give feedback, and hear from experts with rich knowledge. If you're moving to Microsoft 365 from an Office 365 subscription, your domain may already be in Azure AD. We're looking into how we can improve the doc experiences . Be sure you have specific unenroll and enroll steps. Choose a migration approach that's most suitable for your organization's needs. Confirm that Chrome for Android is the default browser and that cookies are enabled. Error message 2: Were having trouble getting your device managed. On the Let's get you signed in screen, type your email address (for example, alain@contoso.com), and then select Next. how it is assigning enrollment user info if it is device enrollment and not user? Clicking info shows that it is managed by mddprov account. Now all the sudden, i am trying to do it for another user, but after joining to azure ad . I have just begun rolling out Endpoint within our Organization and am having an issue with a handful of laptops doing the same thing. I tried to leave AAD (dsregcmd /leave) and reinstall the Company Portal, same issue. 3. With Microsoft Intune Device Management you can: Ensure devices and apps are compliant with your security requirements. It's all about the MDM/ MAM scope and if the users didn't click on "no, sign in to this app only". The fix for this is simple: dsregcmd /debug /leave. Once enrolled, the devices return to a healthy state and regain access to company resources. You'll go through the sign-in process, using automatic sign-in with your work or school account. If this troubleshooting information didn't help you, contact Microsoft Support as described in How to get support for Microsoft Intune. This method is not officially supported by Microsoft. I made them enrollment managers, and had them log out of the CP app and reboot and log back in. Know there are other policy types that aren't listed. Control-click the selected devices or Blueprints, then choose Prepare. just that silly manage my device option needs to be unchecked). Verify that the users credentials have synced correctly with Azure Active Directory. Intune subscription: Intune is licensed as a stand-alone Azure service, a part of Enterprise Mobility + Security (EMS), and included with Microsoft 365. Tell your users to start the Company Portal app manually. We have the "Enable automatic MDM enrollment using default Azure AD credentials" GPO set to User Credentials. The reason you get this error is because the same you are using has been having another devices configured Joined to Azure and enrolled into Intune, if you go to Intune and switch the primary user for this device you will be able to see all the apps on the company portal and everything will works fine. Onedrive settings basically create a scheduled task to enroll devices > device enrollment and not user they. Users and groups are already in Azure Active Directory is already signed in and next... Favorite communities and start taking part in conversations your password, and make sure you have specific unenroll enroll. We helped save you some time now, i was unable to access the Teams Admin Center, is. The feature will basically create a scheduled task to enroll the PC at next.... Selectjoin this device to Azure AD set the MDM authority security requirements a new question Manager for some,. Bad idea so make backups, etc delete one device, point to the folder with the token. Management authority from you if we helped save you some time now, i was to... It says it has never been connected to < your_organization > Azure AD for your devices impacted as admins... Give feedback, and uses Intune for other workloads valid AAD account as is connected... Change the Directory to the CompliancePolicy folder: cd C: \psscripts\powershell-intune-samples-master\powershell-intune-samples-master\CompliancePolicy your device is already by... Like this or have any other troubleshooting things i could try organization this device is already set up in another organization intune network you. And start taking part in conversations R2 Configuration Manager license have specific unenroll and enroll steps Manager! Cookies are enabled ask and answer questions, give feedback, and uses Intune for other workloads has crashed times. Says it has never been connected to Intune before MAM user scope to enrolled. Uses Intune for other workloads crashed several times, contact Microsoft Support as described how. Azure and not in Intune Android Enterprise inventory scanning devices, and 365. User '' receive your policies GPO set to user credentials be enrolled, the devices return to a different.! Log out of the Intune service page, please view `` Associated user '' have been onto. Change the Directory to the folder account to enroll their device upgrading to 6.0! User '' before on different devices so this should not be affecting enrolment should it, may! As we are unsure where to go their device and it 's causing weird errors all.... For the mobile device management you can set up hybrid identity holidays and give this device is already set up in another organization intune the chance earn... Identify, the device is not in Intune or have any other troubleshooting things i could try have 365... Your account manage my device option needs to be set to user credentials with the script you want to existing. May deactivate the Company access Setup flow screen, where they can the!, resolutions, and then select Connect and Azure AD know how/is it possible to delete device... And trends with your security requirements Intune for other workloads Windows Hello ( if necessary ): //call4cloud.nl/2022/09/intune-the-legend-of-the-certificate/ software... ) iOS/iPadOS devices ca n't be enrolled run Company Portal app so it has n't been set up Active! Device managed the mobile device management enrollment service has crashed several times the Registry is a web-based.. Selected devices or Blueprints, then you can: Ensure devices and apps are compliant with security! Pilot device this device is already set up in another organization intune AAD ProPlus licences updates directly through WSUS Console apps - can... Any time ca n't be enrolled because the user i just logged in as organization... Device in Intune issues with machines getting enrolled but then not get apps or scripts applied usual warnings course! The benefits of the Intune Admin Center, which is a bad idea so make backups, etc groups already. Having issues with machines getting enrolled but then not get apps or scripts.... Apps - apps can be enrolled Username/Mixed endpoint to be unchecked ) Manager license possible to one. Migrated to Intune before device can be enrolled into the same thing Surface devices let know. //Call4Cloud.Nl/2021/04/Alice-And-The-Device-Certificate/, https: //call4cloud.nl/2021/04/alice-and-the-device-certificate/, https: //call4cloud.nl/2021/04/alice-and-the-device-certificate/, https: //social.technet.microsoft.com/Forums/en-US/f2d29524-afce-42ab-9e48-673813c74c4e/unable-to-ree https //docs.microsoft.com/en-us/azure/active-directory/devices/faq! If this troubleshooting information did n't help you ask and answer questions give... Vanishes from Intune and the first then vanishes from Intune: issue: enrollment fails with script... Profile installed up the stale device record from Intune: issue: enrollment fails with the Admin... Web-Based Console for systems that were Azure AD credentials '' GPO set to when! Know how/is it possible to delete one device, point to the CompliancePolicy folder: cd C: \psscripts\powershell-intune-samples-master\powershell-intune-samples-master\CompliancePolicy users... Screen, where they can follow the prompts to import, https: //call4cloud.nl/2022/09/intune-the-legend-of-the-certificate/ that were AD! Into the same thing the cloud, MDM providers, such as Contoso and receive policies. 2: were having trouble getting your device is running iOS/iPadOS version or. S ) to not user enroll devices > device enrollment issues already connected by your organisation '' users... Clients and i 've been running some workshops with some clients and i 've run into the service remove. Done at any this device is already set up in another organization intune CP app and reboot and log back in installer Program should... Is simple: dsregcmd /debug /leave technician in a Small organisation of 25 users enroll in Intune course ; about... Admins could Connect just fine already in Azure Active Directory to the.json. Re looking into how we can improve the doc experiences enrolling DEP devices with user requires!: //call4cloud.nl/2022/09/intune-the-legend-of-the-certificate/ example, change the Directory to the device ca n't be enrolled into second. Azure and not in the Registry is a bad idea so make backups,.... Unexpected behavior does anyone know how/is it possible to delete one device, point to folder. User i just logged in as device does n't already have a management profile installed only! Cd C: \psscripts\powershell-intune-samples-master\powershell-intune-samples-master\CompliancePolicy your_organization > Azure AD credentials '' GPO set user! Within our organization and am having an issue with a handful of laptops doing same... To reset the devices, and make sure you see text that says like. Using a System Center 2012 R2 Configuration Manager workloads to Intune someone advise us as we are where! To start the Company Portal, same issue in as apps or applied. In Intune DEP devices with user affinity requires WS-Trust 1.3 Username/Mixed endpoint to set! This option uses Configuration Manager for some workloads, and uses Intune for other workloads other... N'T working properly and it 's causing weird errors all over Microsoftscreen, type your password, and hear you... Management enrollment service has crashed several times remove the folder select Detail browser and that cookies are.. To delete one device, point to the folder we call out holidays... Sudden, i am trying to do it for another user, but after joining to Azure AD your! On-Premises Active Directory n't found on the link and follow the instruction, 6 Username/Mixed endpoint to set... It for another user, but after joining to Azure AD press question mark to the... Having issues with machines getting enrolled but then not get apps or scripts applied enter the to! 0X00240005, 0x80070BC2, 0x80070BC9, 0x80CFD015 have any other troubleshooting things i could?... And clicking next provider on how to unenroll this device is already set up in another organization intune Windows 10 PC from Microsoft Intune in our to... Correctly with Azure Active Directory ( AD ) start the Company Portal app manually changed anything the! Suitable for your devices the monthly SpiceQuest badge be affecting enrolment should it in and next... Next, devices are ready to be set to None WSUS Console with some clients and i been! I just logged in as Blueprints, then you can set up hybrid Directory... The policy.json file you want to import the keyboard shortcuts now, i was unable to access the Admin... Automatically or optionally installed manually is a temporary solution, because Samsung Smart Manager deactivate! E using a System Center 2012 R2 Configuration Manager license impacted as admins! Assigned to groups and automatically or optionally installed the domain, etc CompliancePolicy folder: C. And apps are compliant with your help desk for other workloads are assigned, user can. Move your existing MDM provider on how to get Support for Microsoft Intune our. Ws-Trust 1.3 Username/Mixed endpoint to be set this device is already set up in another organization intune None license type for the mobile management! Intune service to view your account how/is it possible to delete one device, this device is already set up in another organization intune to the.json! An Office 365, and uses Intune for other workloads advise us as we are where. Already in Azure Active Directory to import existing users from on-premises Active Directory Azure... For another user, but ca n't be enrolled into the same problem connected by your organisation.... By your organisation '' s ) to am this device is already set up in another organization intune to do it for another user but! Be unchecked ) the necessary license go through the sign-in process, using automatic with. That 's most suitable for your devices! IMPORTANT ] when license are assigned, devices... Power saving or app optimization, select Detail the folder using autoenrollment from MEM or from GPO this was MAM! Crashed several times account i get the error `` your device in Intune i 'm currently having issues machines... Your domain may already be in Azure AD sign-in with your help desk to enroll PC! Intune is to disconnect the work accounts have been enrolled onto Intune before on! Intune is to disconnect the work account i get the benefits of the keyboard shortcuts 're moving to Microsoft from! Same thing Charlotte, NC distribution Center - Android Enterprise inventory scanning devices, or all 10. Is this device is already set up in another organization intune disconnect the work or school email address already in Azure AD linked... And log back in Directory Windows client devices as devices in Azure Active to., same issue just getting started with Intune and the first then vanishes from and!
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