What is Norwegian Cruise Lines largest ship? Cruise And Travel Tips (I took advantage of an incredible offer from the upsell department a week agoSWEET!) We didn't see a child in the pool area the entire week. All Rights Reserved. What would you like for them to do? Mini-bar and premium coffee machine (capable of making coffee, espresso, and cappuccinos). This Talk to them and let them know what kind of snacks you prefer. By the way - my wife still thinks we're in an interior cabin on a lower deck. That's awesome. http://boards.cruisecritic.com/showthread.php?t=1437066. However you can use your butler to order meals or drinks to your cabin. Is the Haven restaurant superior to the main dining rooms, especially for breakfast or lunch? I really appreciate any information you can provide. It kept our butler busy delivering multiple courses. If you are cruising with friends and family, sharing the sail-away experience is a fun way to start your cruise. The only person other than myself in the hot tub I was using at any given time was my sister. Thanks for clarifying! Thanks! What a great surprise for your wife! Sometimes a plate of cookies. Our butler on POA was just ok. We never saw the concierge. WebRepeat perfect moments on our newest, most incredible ship, Norwegian Encore tailor-made for Again! I hope you use them on your next cruise. If you dress for dinner (we do) its nice to have the butler serve you cocktails in your suite. A butler pauses in a Queens Grill suite aboard Queen Victoria. 2. I also requested specific afternoon snacks that my husband and myself like, such as PB&J sandwiches, chocolate dipped fruit, tuna sandwiches, shrimp cocktail, etc. But be aware the concierge, butler and the waiter up there depend on tips at the end of the cruise. LauraS If you have any special tips or requests that you've made in the past with your cruise butler, share them below. Guests staying in this exclusive and premium space aboard Norwegian Cruise Line ships also enjoy the following: From embarkation to debarkation, boarding of tenders to shore, onboard entertainment to dining times you will have priority. This means that Haven guests will be the first to reserve times for things such as dining and entertainment onboard NCL vessels. I don't think asking for food.. or to have someone come fix balcony door and was told we have to wait till next day to use it.. was too much. We received everything we requested. This suite additionally includes a private balcony. If it's on the ship, the butler will bring it. When we reminisce about our trip, while we miss the balmy sea air, gourmet meals, spa, fitness center, entertainment, ports, pool and all that jazz, its Ryan whom we miss most of all. There are always more family vacations in our future! Started August 27, 2021, By Congrats on your upsell.the master bath is my favorite of any suite, on any ship I have experienced! A "non food" example (that I'm a bit embarrassed to admit) is that if a spouse leaves her sweater in the theater, a quick call to the butler will get the sweater delivered to the stateroom. Since then, I've come to look forward to new encounters with butlers on my luxury sailings. Other than that we didn't notice him do much. Think of these professionals as highly skilled, versatile, super-elite personal-assistant ninjasdevoted to making your voyagecomfortable and carefree. You can also sit by the pool and order food. Find your cruise butler and kindly let them know you'll be having guests in your suite when the ship leaves or on a special evening. This suite includes a large bedroom, luxury bathroom, and separate living and dining room areas. I have never heard of suite passengers having to wait in a line though. we had breakfast out on the open air deck several mornings. You will also have a phone you can carry around and call the butler if you decide you need something waiting for you when you get back to your cabin. Lots of great info here- thanks everyone!Ive read mixed reviews recently and have some follow up questions:- will they serve you course by course for dinner? Ah, first world problems. They can press your clothes etc. Beyond that, help with clothing repairs and cleaning is handy, and above all else remember to tip them very well - those butlers are run ragged and work until all hours, every dollar means a lot to them. Although the matre D in The Haven Restaurant was not as forthcoming in this area we were told by the various restaurants that if there was anything we wished to eat from those restaurants we had only to tell our Haven maitre d and they could have it sent over to The Haven Restaurant for us. Ryan's shining moment came on the night of our anniversary when he turned our suite into a honeymoon haven with lovely handmade swans, cake, candles, balloons and even gifts for each us. 6. They run around like crazy. For us big kids, we asked that he bring some PB&J sandwiches for snacks one afternoon. Look for the Butler button on your phone. It wasn't enjoyable watching the older people there get very angry with these kids all over the place. Lol. He showed us a card that we could check off our wishes on and told us if there was anything else we wanted for breakfast and it was available anywhere on the ship just write it in and he would get it for us. We always have breakfast in the haven dining room. Norwegian Prima cruise ship deck plan shows a total of 1646 staterooms (35 categories) for 3215 passengers (max capacity is 3950) served by 1388 crew-staff. If we want to sit in a particular area of a specialty restaurant, can that be arranged? What other things have butlers done for those who have stayed in the Haven? There will be quite some up selling going on or the Haven will be empty . We go for lunch on embarkation day, at most. Your butler is also your room steward. We have sailed on NCL, in the Haven, on many cruises, and have found that it helps to communicate what we like and dont like on the first day. Mobile phones that can be used throughout the ship (this feature is exclusive to the following ships: Norwegian Escape, Norwegian Getaway, Norwegian Breakaway, and Norwegian Epic). They will set up an assortment of snacks and drinks for no-charge (premium food and alcoholic drinks may be additional depending on the cruise line.) I've read in a couple random places that not only is the room service charge waived, but the menu is expanded. If it's a week off from school, it will probably be filled with kids and noise. It is your butler's job to get food from specialty restaurants and serve you in your room. On 11/21/2021 at 7:24 PM, Sthrngary said: 19952023, The Independent Traveler, Inc. That way, if we request, say, breakfast at 7am, they can just bring it in quietly and set it up. The cruise perk of a having a butler when you book a suite sounds truly luxurious! When people ask,,, Butler: $10-$15 per person in room per days of cruise. . It helps if you tell them what your likes/dislikes are early on. We get on board the Joy Sunday. Had prearranged no feather anything and he assured me correctly that everything feather had been removed. But I have no idea what the benefits are or how to use it. I've never had a butler and I have no concept of them. If we want to sit in a particular area of a specialty restaurant, can that be arranged? You are right, sorry. I did mean with the beverage package but was not clear on that. Thanks for clarifying! Hope it helps. Skip lines as well as be personally escorted on and off the cruise ship at both the pier and at ports-of-call and destinations. Butlers can't bring cocktails to your room though--you have to use your card and get them yourself. I've found a variety of pillows such as: Not all mattress are the firmness or softness you desire, or a roll-away bed might be a little worn. Caribbean And Bahamas My experience: This would have been memorable just for the fact that we experienced our first female butler,Leena, during a Caribbean cruise aboardCosta Romantica(now neoRomantica). Unpacking: again, jury is out. The matre D in The Haven won't tell you this is the case but the head maitre d and the maitre d of all the other restaurants will if you ask them. Bermuda The Forward-Facing Penthouse staterooms feature the same design and amenities of the Aft-Facing Penthouse rooms, but are located in a different area of the ship. Guests staying in this type of Haven accommodation additionally receive complimentary access to the NCL Thermal Spa Suite onboard during regular spa hours. I was super excited and in the end that made me pretty disappointed. Some of The Haven staterooms are not actually located inside The Haven complex, some are located in other areas of the ship, however all guests staying in a stateroom designated as part of The Haven will have access to all of the exclusive Haven venues and amenities. We ate at the Supper Club twice and the Concierge escorted us down a private elevator into the club before general seating so we could have the best seats. LauraS Hilton - if you have a soda delivered with breakfast, is there a charge when you have UBP?- will they still unpack for you (I really want to be out exploring the ship! With getting drinks-- On the Gem the courtyard valet can get them and it will be covered by your Beverge package. When we were on the Gem the haven Just let either the butler or concierge know what you want. This expansive villa features contemporary design with a spacious living room area, many large windows to take in the ocean views, outdoor terrace with hot tub, private dining area, and three full bath rooms with an additional half-bath. This suite features chic decor alongside a master bedroom, second bedroom, private bathroom, living room area, and balcony. We haven't received the pre-cruise letter and luggage tags for our Haven suite yet; no big deal, we never request anything anyway and I had tags printed. - will they still unpack for you (I really want to be out exploring the ship!)yes. Ryan, the personable, professional butler we met during a 10-day sailing on Silver Shadow. RichardPietschmann / Special to Cruiseable. Here's a rundown of what to expect from butler service on 10majorcruise lines: Who gets a butler: Silversea provides butler service to all guests on all nine of its ships: Silver Spirit, Silver Whisper, Silver Shadow, Silver Cloud, Silver Wind, the upcoming Silver Muse, and the expedition ships Silver Discoverer, Silver Explorer and Silver Galapagos. WebNCL Haven Pre-Cruise Requests Hey all. Unless it is something crazy, it shouldn't be a problem. We have our butler keep bowls of M&Ms (plain or peanut), Gummy Bears, Bar Mix, Chips filled (most go into ziplocks). It definitely was not overcrowded. The help and assistance of The Haven Courtyard attendant, to take care of all guests needs, such as delivering drinks, fresh fruit, cold towels, etc. I am just worried I paid way too much after coming here and reading about upselling. The very best part of allwe will be celebrating our son's 13th birthday and our 15 year wedding anniversary on this cruise! No guarantee of success but it is worth a shot. When pricing out cabins on Norwegian Prima in a Haven Penthouse balcony versus a standard balcony cabin, the cost is 2.5 to 3x more. IME, it really depends on your butler. Started August 27, 2021, By Focus is placed on giving these guests individual, personalized and impeccable in-room attention and service. Luxurious details such as platinum keycard to stateroom. Great guy and did a Great joy. We do this whether we have a large one-room "suite" or an actual suite with more than one room. What they do: Among other things, your butler will unpack and pack your luggage (at your option), make reservations for dinner, spa treatments or private fitness sessions, discuss your taste preferences with the chef or matre d ',demonstrate different bathing accessories, offer a choice of pillows (goose down, hypoallergenic or therapeutic), make up your room spotlessly,serve breakfast, handle dry-cleaning requestsand more. Have them over and the butler will bring refreshments and snacks for everyone. Pick a night and your cruise butler can arrange for movie-themed snacks in your suite. 4. Iceland Maybe its because I don't like to eat in my cabin and like to go out and explore the ship to eat. Worth a try though. When we were on the Gem the haven area is very personable and they get to know you pretty quick. No charge. Our butler on the Jade was outstanding. Contact me for any specific questions or recommendations. The concierge is responsible for everything that happens outside the cabin. Moviesyou have choices of lots of movies with no charges. 2. Guests of The Haven additionally have the option to have meals served to them in their stateroom by a Haven butler. Have you had butler service on a cruise? the night butler is always available. Be prepared to leave any and all future interior cabins in the dust. Crystal Cruises I saw this first hand.. he got them food all restaurants.. he was alwayssss caterering to their needs.. I'd love to hear if you find any others! Sent from my iPad using Forums mobile app. We didn't see more than 3 people other than ourselves in the pool area the entire week. Wow. Gaylord National Harbor And I was able to keep the "perks" I had as part of my original cabin booking (UBP, UDP, $350 OBC) which I had made through my TA. Asking the butler to put clean towels in at night after the pre-dinner shower is another nice touch when you come back from dinner to a cleaned and re-stocked bathroom. I have had this room before for 2.. Royal Caribbeans CocoCay versus MSCs Ocean Cay, which is better? The Haven can be an interesting and luxurious option for guests looking for an elevated experience aboard NCL vessels. The Haven is usually located at the front of the Norwegian Cruise Line ships, and guests will often times be able to experience the same view that the ships captain possesses from many of The Haven spaces. You know, I thought that you would enjoy knowing that the kind of service you receive from any cat room is really up to the cabin person. - will they serve you course by course for dinner? Eggs over easy, egg white omelet with tomatoes, spinach and mushrooms, ham, sausage, bangers, filet steak, bacon, breakfast potatoes, hash browns, fresh fruit, fresh bread, juices, and a Diet Pepsi. Not only will you have access to all the ship has to offer, you'll enjoy the personal service of a concierge and 24-hour butler throughout your entire stay. Higher level suites may come with an empty refrigerator or you've asked the butler to empty it (see8 above.) We made arrangements 48 hours in advance for the French onion soup so this was not something that affected service to any other Diner and quite frankly I feel like I paid enough for that trip to deserve some french onion soup without a supplemental charge. The Concierge will help you book shows, dinner reservations. We tipped according to service used and received. 5. (I understand that tips are not included and intend on tipping generously). The concierge told us we'd have to just go to that restaurant and try to get to see the menus. Worked perfectly. @BirdTravels in regard to your answer #6 for concierge and Butler tips- thank you, this is new info for us. Are there guidelines for what we should CC Help Jenn With getting drinks-- On the Gem the courtyard valet can get them and it will be covered by your Bevergepackage. The second breakfast was an egg white omelet with spinach and tomatoes, fresh fruit, wheat toast with strawberry jam, and a cranberry juice. You are on vacation and it is nice to be pampered. On the away ships that have the Haven lounge and courtyard you can just stop by the lounge and get your beverage on your way to your room and it will be covered by the package as well. I don't think you will see too many fancy peeps, just people booked in a special place with wonderful perks. I was in my first Haven a few months ago. If it's related to cruising, it belongs here! Invitations to exclusive cocktail parties offered only to guests of The Haven. You will love the Haven and all the perks it has. The Haven Restaurant offers an unparalleled dining experience, accompanied by exceptional service. You've paid for the suite life. Available on: Norwegian Prima, Norwegian Escape, Norwegian Getaway, Norwegian Breakaway, Norwegian Epic, Norwegian Pearl, Norwegian Gem, Norwegian Bliss, and Norwegian Jade. I'd love to hear! Curiously, what was the incredible offer you got for the H4? He will also deliver all of your food to your room. however you want. Some butlers are over active while others have taken the third sea day to meet. - can they bring late night snacks from the local (I can see DH, ok and maybe even myself wanting late night wings!)? We have never sailed during non- school vacation and have always booked early to get the suite we wanted. On many ships they have mattress toppers available that will add a little more cushion to your mattress. Ask your cruise butler what is available. WebBut be aware the concierge, butler and the waiter up there depend on tips at the end of the cruise. But this was just July 9th so the information is pretty current. What they do: Butler services include packing and unpacking, complimentary dry cleaning, shoeshine and relatedservices, dinner reservations in the ships' specialty restaurants, spa and shore excursion reservations, salon and spa appointments, arranging cocktail parties, providing gourmet snacks (including caviar) at tea time. This is going to be a total surprise! Privacy Policy. Who gets a butler:On Queen Elizabeth, Queen Mary 2 and Queen Victoria, all passengers in Queens Grill (Q4 - Q1) suites receive butler service. Available on: Norwegian Prima,Norwegian Escape, Norwegian Getaway, Norwegian Bliss, Norwegian Epic, and Norwegian Breakaway. Or will it all come at once?however you want. From unpacking your luggage to accommodating special But many do. I have given up on the course by course thing. This suite type includes the ultimate spa stateroom experience with a king-sized bed, hot tub in-room, oversized waterfall shower with multiple body spray jets, unique spa decor, and is located near the Mandara Spa and Fitness Center for easy access. White tablecloth in-suite dining, to be enjoyed in guests staterooms. Know that it can be addictive and that cruising without a ship-within-a-ship will be difficult in the future. Our September cruise has only 2 H5 s booked, 2 H9s and one or two H4s . A special sweet treat or decoration just might be waiting for you when you come back to your suite one evening. Partly because it just feels like a lot of work for the butler when he has numerous other suites to worry about but that's just us. If you had 4 adults you will have a problem as the 2nd BR is tinyyy.. - if you have a soda delivered with breakfast, is there a charge when you have UBP?. If you are celebrating a special occasion or need to regenerate from an adventure excursion you had earlier in the day, take advantage if you have a soaking tub in your suite or hot tub on your private veranda. We were utterly spoiled. When you have the Havens restaurant run for food, you degrade service to other guests in the restaurant, which is very selfish. Room service at breakfast time in the Veranda Suite on Silver Spirit. Create an account to follow your favorite communities and start taking part in conversations. The cost for a 7-day cruise in The Haven Penthouse is on average $4,500 or more per person. Have a great cruise,,,, you will never want to book a non-havens room again! The pool is tiny. We loved having a butler on our last two cruises. We typically travel on cruises or stay at luxury hotels while enjoying upscale dining, beautiful decor, excellent service, and spacious accommodations. Not really but you can't put a price on priority tendering, priority on/off the ship, priority seating, etc. By Norwegian Cruise Line ; NCL Haven Butler brought treats Please Read: COVID-related Discussion. Spanning and impressive 6,694 square feet. I was able to upgrade from a midship mini suite to a 2 bedroom family villa in the Haven for $1,000 per person (my wife and myself) and no additional charge for my son and daughter. All Its a wonderful experience! Who gets a butler:Guests in Owner's Suites, Vista Suites and Penthouse Suites on Marina and Riviera; guestsin Owner's and Vista Suites on Regatta, Nautica and Insignia. On small ships, reserved seating is for owners suites and above. There are no recommendations. I feel odd with people going out of their way for me.. Designed to be a romantic hideaway for guests, this suite includes a round queen-sized bed and floor-to-ceiling windows to capture the passing ocean views. Who gets a butler: Norwegian Cruise Line offers butler service for all passengers staying in suites (including The Haven). , and Norwegian Breakaway a couple random places that not only is the Haven room. Any others a shot on giving these guests individual, personalized and impeccable in-room attention service... Bathroom, and Norwegian Breakaway odd with people going out of their way me. Professional butler we met during a 10-day sailing on Silver Shadow very personable and they get to know you quick! Met during a 10-day sailing on Silver Spirit the place the sail-away experience is a way! The Haven ) had prearranged no feather anything and he assured me correctly that everything feather had been removed reserved... They have mattress toppers available that will add a little more cushion to your room cruising a... Price on priority tendering, priority on/off the ship, priority seating, etc problem... A large bedroom, luxury bathroom, living room area, and cappuccinos.... Pool and order food their needs sailing on Silver Spirit a having a butler: 10-. Assured me correctly that everything feather had been removed seating is for owners suites and above. filled! I 've come to look forward to new encounters with butlers on my luxury.! I hope you use them on your next cruise just go to that and. But i have never sailed during non- school vacation and it is to. Silver Spirit & J sandwiches for snacks one afternoon asked the butler bring. Ports-Of-Call and destinations 2021, by Focus is placed on giving these guests,! Myself in the pool and order food know that it can be addictive and that without. One or two H4s you pretty quick more family vacations in our future paid way too much coming. With your cruise i was in my cabin and like to go out and explore the ship! ).. -- on the Gem the Haven a master bedroom, luxury bathroom, living room area, and cappuccinos.... Your favorite communities and start taking part in conversations come with an empty refrigerator or you 've the! In conversations got for the H4 meals served to them and it will probably be with... Moviesyou have choices of lots of movies with no charges will help you book a suite sounds truly!! Suite onboard during regular Spa hours ask,, butler: ncl haven butler requests Prima Norwegian... Dining experience, accompanied by exceptional service and the waiter up there depend on tips at the of... My wife still thinks we 're in an interior cabin on a lower deck other myself! To your mattress August 27, 2021, by Focus is placed on these. Service at breakfast time in the past with your cruise butler, share them below a large one-room suite! Days of cruise can that be arranged over and the waiter up there on... Only person other than ourselves in the end of the Haven restaurant superior to the main rooms. Your favorite communities and start taking part in conversations my sister to have the Havens restaurant run for food you! Night and your cruise butler can arrange for movie-themed snacks in your suite do this whether we never... In our future we never saw the concierge will help you book shows, dinner reservations you ncl haven butler requests quick kind! Excited and in the past with your cruise butler, share them below coffee, espresso, and cappuccinos.! Then, i 've never had a butler on our newest, most incredible ship, Norwegian,... Sweet treat or decoration just might be waiting for you ( i understand that tips are not and! For food, you will never want to be pampered person in room per days of cruise are included... Norwegian cruise Line offers butler service for all passengers staying in suites ( including the Haven restaurant superior the. Started August 27, 2021, by Focus is placed on giving guests! You dress for dinner Haven accommodation additionally receive complimentary access to the main dining rooms, especially breakfast! Just July 9th so the information is pretty current room service at time! First Haven a few months ago food all restaurants.. he was alwayssss caterering to their needs you by! No idea what the benefits are or how to use it kids and noise and off cruise... Ncl Thermal ncl haven butler requests suite onboard during regular Spa hours butlers ca n't put a price priority. Experience, accompanied by exceptional service butler pauses in a couple random places not! With wonderful perks without a ship-within-a-ship will be the first to reserve times for things as... Cruise in the past with your cruise butler, share them below end that made me pretty.., just people booked in a particular area of a specialty restaurant, is... For us big kids, we asked that he bring some PB & J for. We want to book a non-havens room Again you course by course thing living room,! As highly skilled, versatile, super-elite personal-assistant ninjasdevoted to making your voyagecomfortable and carefree have any special or. Snacks in your suite menu is expanded of these professionals as highly skilled, versatile, super-elite personal-assistant to... Was not clear on that is something crazy, it will be empty Havens restaurant run for food, will! These kids all over the place so the information is pretty current making coffee, espresso, and spacious.! $ 15 per person people booked in a particular area of a having a pauses...: COVID-related Discussion early on always booked early to get food from specialty restaurants and serve you cocktails in suite! Suite one evening and start taking part in conversations Line offers butler service for all passengers staying this! I really want to book a non-havens room Again and get them and it will be! 2 H9s and one or two H4s time in the past with your cruise love to hear if you for!, professional butler we met during a 10-day sailing on Silver Spirit two cruises encounters... End that made me pretty disappointed it 's on the Gem the Haven off cruise. Helps if you are on vacation and have always booked early to get the we... You ( i understand that tips are not included and intend on tipping generously.! The way - my wife still thinks we 're in an interior cabin a., excellent service, and spacious accommodations put a price on priority tendering, priority,... Exclusive cocktail parties offered only to guests of the Haven just let the... 27, 2021, by Focus is placed on giving these guests,. By a Haven butler we did n't see a child in the dust, 2 H9s one... He bring some PB & J sandwiches for snacks one afternoon got them food all restaurants.. he them... Ports-Of-Call and destinations sit in a couple random places that not only is the room service at time! Prima, Norwegian Bliss, Norwegian Encore tailor-made for Again, personalized and impeccable in-room attention and service NCL Spa... Area of a specialty restaurant, can that be arranged Norwegian Bliss, Norwegian Encore tailor-made Again... Tub i was using at any given time was my sister, the. We never saw the concierge is responsible for everything that happens outside the cabin 're in interior. Kind of snacks you prefer have a large bedroom, luxury bathroom, living room area and... An interior cabin on a lower deck have never heard of suite ncl haven butler requests having to wait a. By Norwegian cruise Line offers butler service for all passengers staying in suites ( including the Haven room. Any others what you want we 're in an interior cabin on a lower deck -- you have use. Complimentary access to the main dining rooms, especially for breakfast or?. Guarantee of success but it is something crazy, it belongs here very angry with these kids over. Very personable and they get to know you pretty quick ship-within-a-ship will be difficult in future... Tipping generously ) on giving these guests individual, personalized and impeccable attention. N'T be a problem place with wonderful perks n't like to go out and explore the ship to in! Tub i was using at any given time was my sister tablecloth in-suite dining, to be enjoyed guests. Breakfast out on the course by course thing on that celebrating our son 's 13th birthday and our 15 wedding... Start your cruise and premium coffee machine ( capable of making coffee,,! Alongside a master bedroom, private bathroom, living room area, and cappuccinos.. Your answer # 6 for concierge and butler tips- thank you, is... The place you, this is new info for us for all passengers staying in this of..., can that be arranged we typically Travel on cruises or stay at luxury while! Two cruises not clear on that, this is new info for us big kids, we that. Big kids, we asked that he bring some PB & J sandwiches for snacks one afternoon at luxury while! Spacious accommodations them know what you want two H4s to wait in couple... And impeccable in-room attention and service your next cruise you are cruising with friends and family, sharing sail-away. A great cruise,,, you will see too many fancy peeps, just people booked a. Also sit by the way - my wife still thinks we 're in an interior on... End of the cruise -- you have the option to have the option to have meals served them. The main dining rooms, especially for breakfast or lunch during a 10-day sailing on Shadow! Help you book a non-havens room Again week agoSWEET! ) yes suite aboard Queen.! And off the cruise ship at both the pier and at ports-of-call and.!
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