He brought the human factor which most of the businesses and people forget to do so. +104,211 rental homes Price comparison 10.00-16.00 customer support. Say one of your products is backordered for a month and you need to relay this information to a customer immediately. With an account at Rentola, you will have access to over 479,597 vacant rental apartments all over the country, as well as contact information for all landlords. However, for technical reasons, you cannot unsubscribe for the first 24 hours. As a skill set, customer service entails several qualities like active listening, empathy, problem-solving and communication. Use the search box at the top, enter the area you want to live in, and tap Search. BE CAREFUL, DO NOT SIGN, IT IS A FRAUD \. Offering amazing customer service is important if you want to retain customers and grow your business. and thus deliver the best possible service for you. We guide you before, during and after your relocation. Your experience matters to us and we would like to have the opportunity to help you and provide a solution as soon as possible. Furthermore you accept to grant Rentola the right to prevent and prosecute third party copying or unjustified use of all or part of the content you create on our services, including in cases of crawling of Rentola's services to which the Content is transferred. Sep. 27, 2022. Create a free Search Agent and receive immediately an e-mail when new listings which match your search gets published. I living with my son in redbarn cottages youghal. Customer service affects your brand image and loyalty potential. I spend 1 euros in this site for seeing the contact details but the contact details however the contact details was not correct and after a while the site charges me 39 euros and I'm not consent with this compulsory payment I think it is something like fraud. We have rooms and apartments for rent throughout the country, and the same applies to vacant houses. Popular searches. You are informed about the price and payment before you complete your purchase of the service. Then suddenly RentOla charged my PayPal with 35.00 After lengthy exchanges via email, RentOla customer service agent Mary admitted that RentOla actually signed me up using my PayPal email, which I never gave them in the first place and Mary admitted that no confirmations were emailed to my PayPal email address confirming that my PayPal email . . 12 good customer service examples. La sua esperienza importante per noi e vorremmo avere l'opportunit di aiutarla e fornire una soluzione il prima possibile. Rentola.ie. You can also create a Search Agent, which will send you an email when a new property that corresponds to your wishes is uploaded on our site. Then contact our customer support at e-mail [email protected] E-mails are answered week days . Toronto, . Happy customers build a better reputation 3. subscription fees. When you will have found the rental you were dreaming of, you will be able to get in touch with the landlord in order to set up a visit, and then get the keys to your new home. Popular searches. SCAM SCAM SCAM!! Quality customer service can help your business attract and retain business, customers, decrease employee turnover, and increase your earnings. Your experience matters to us and we would like to have the opportunity to help you and provide a solution as soon as possible. Have emailed multiple times but have gotten no reply. Whether you want to rent your new apartment, house or room, you will find a big selection in all price ranges. Handle significantly more tickets 5.7 times as many requests on average. Abbiamo richiesto i suoi dati di contatto per poterla contattare. No wonder all the listings stay on there, who can afford 20 to just go view a place? This will take you to a wealth of options where you can read more about each property and see pictures. At Rentola, we facilitate the contact . They voided the automatic subscription bill (39) from the delayed cancellation. This applies whether the content is created manually or when using services (such as the "automatic transfer" feature), which allows content to be downloaded automatically from other websites. Hi Michael,Thank you very much for your review. 4.6 Create a free listing and get contacted by interested tenants within 24 hours. Then you've come to the right place. Your experience matters to us and we would like to have the opportunity to help you and provide a solution as soon as possible.We have requested your contact details so we can get in touch with you.Looking forward to your cooperation.Best,DavidRentola.com. Were sorry you arent satisfied with our service. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. We do the work for you - while you can relax. Some customer service definitions can be broader. Search. If Rentola does not enforce any special provision, this does not mean that we have waived our right to do so at a later date. Please take care of this situation otherwise I will just advice everyone to never use rentola and that it is a skam. You can also create a Search Agent, which will send you an email when a new property that corresponds to your wishes is uploaded on our site. We also ensure all reviews are published without moderation. "Customer service is just a day-in, day-out, ongoing, never-ending, unremitting, persevering, compassionate type of activity." - Leon Gorman "The best form of customer service is self service. We use a secure and encrypted SSL connection via our partners Stripe and PayPal. Hello Paulpablo,Thank you for taking the time to write us your feedback. Customer service is not only about what you do, but also your attitude. . Quelle est l'efficacit des avis des clients pour une entreprise de location? However they haven't reached out at all.I'm pretty sure their positive trust pilot rating is from fake reviews. Expand your search and see available rentals in popular cities. Find rental - free. Reply from Rentola.com - Making property search smarter, Hi Thom,Thanks for your review. Salve Aboozar, grazie per aver trovato il tempo di scriverci il suo feedback. Find rental . They have been unable to resolve the issue. We'll let Naomi know about your message and she definitely is an asset to our team. part of RENTOLA UK APS | Kongens Nytorv 17, 2, 1050 Kobenhavn K | company number 43137816 | VAT . Date of experience: February 15, 2023. In addition to the many landlords who upload their ads on our platform, we scour the web in search of all available properties, and gather them in one place. You can also use our smart filtering options to find your new dream home. Rentola does not review the content you create to ensure that it does not infringe on the rights of third parties or its legality. We are a rental home search engine. When you purchase the subscription, we notify you that you have subscribed to a subscription which is renewed every 28 days for 39 . At Rentola, we facilitate the contact between tenants and landlords, making it easy to find each other. I initially didn't have a great experience with the customer service but since then have been reached out to understand the matter in more detail and the team have been helpful . When an ad is created, it is recorded in our database, where it is reviewed before it is published for potential tenants. Rentola.co.uk - Making property search smarter Reviews | Read Customer Service Reviews of rentola.co.uk | 2 of 12 Money & Insurance Real Estate Property Rental Agency Rentola.co.uk - Making property search smarter Rentola.co.uk - Making property search smarter Reviews 234 Average 3.7 rentola.co.uk Visit this website : Most relevant EK Should you need any help, feel free to get in touch with our customer service. I paid 1 euro but ok, then they charge me with 40 euros for a page that I couldnt even log in. We have rooms and apartments for rent throughout the country, and the same applies to vacant houses. It's a very bad website sbd worse customer service. Set up a FREE Search Agent on Rentola and receive an instant email when new rental properties are added that match your needs. Finally Nina helped me, Hello Fatima, Thank you for taking the time to write us your feedback. Click on the video to see how to create your account. They also refused to give me a refund, Hello Luis, Thank you for taking the time to write us your feedback. Search. Monday to Friday 10 AM - 4 PM CET. We are glad to hear that you are satisfied with the service that Nina has provided to you.We will make sure to forward your kind words.Have a nice day!Best regards,DavidRentola.com. *UPDATE*After several emails they cancelled the bill, Hi,Thank you very much for your review! You can also create a Search Agent, which will send you an email when a new property that corresponds to your wishes is uploaded on our site. At Rentola, we facilitate the contact between tenants and landlords, making it easy to find each other. We do the work for you - while you can relax. 1. Great customer service experience. Hi ,Thank you very much for your review!We are happy to hear that you are satisfied with our services.Have a great day!Best regards. Apartments and houses for rent. . Your experience matters to us and we would like to have the opportunity to help you and provide a solution as soon as possible. The retailer who finds a way around stockouts . Reply from Rentola.com - Making property search smarter. Rentola is a recommendable site for rental searches to those in need. You can also use our smart filtering options to find your new dream home. The communications with costumer service wasn't being effective due to the automatic responder but once Nina took my problem she resolved it in no time. It defines the customer's perception of the interaction with the company. 2023 Trustpilot, Inc. All rights reserved. Are you looking for your new rental property? Whether you want to rent your new apartment, house or room, you will find a big selection in all price ranges. Naomi from the customer service department was very helpful and accommodating to my needs. Do you agree with Rentola.com - Making property search smarter's 4-star rating? I cancelled my subscription so they gave me a free week. Find rental - free. My wife and I recently immigrated to the uk and we reached out to Rentola to request assistance with information about the leasing of properties and how the process worked. Find . 104,211 available rentals. Rentola is constantly developing. Hi,Thank you very much for your review!We are happy to hear that you are satisfied with our services.Have a great day!Best regards Rentola.ie, They were so helpful with problems with the payment. Should you need any help, feel free to get in touch with our customer service. Whether you want to rent your new apartment, house or room, you will find a big selection in all price ranges. Find rental home in Dublin. Apartments and houses for rent. You should keep this in mind! We will send messages to you via the email address you specify. Filter your search by city, rent, home type etc. So I am happy, Hi Shafeena,Thank you very much for your review. We are a rental home search engine. Companies can ask for reviews via automatic invitations. Constantly empower customers to get their own answers themselves." - Dan Pena No response until these dates. In Italy, its totally fake. 1 Dec 2022. Copyright 2023 Rentola.co.uk, part of RENTOLA UK APS | Kongens Nytorv 17, 2, 1050 Kobenhavn K | company number 43137816 | VAT: DK43137816 |. If you request Rentola to manually or automatically create content when copying from a website or other digital media, it is emphasized that you must obtain all necessary third party consent / licenses before Rentola is requested to automatically download the content. Then contact our customer support at e-mail [email protected] E-mails are answered week days between 10.00 - 16.00. We appreciate you taking the time to give us feedback.We are sorry to hear that you are not satisfied with our service.We would like the opportunity to resolve the issue you are facing and give you a better experience with us.We have sent you an email and hope to hear from you soon.Yours sincerely,DavidRentola.com, I am a student in Antwerp and was looking for an apartment, I saw Rentola had manny listings so I thought 1 euro was a small price to pay to get access to those. Companies can ask for reviews via automatic invitations. Customer Service. Bypass measures used to prevent or restrict access to our services. Some buyers may quickly make their purchase and move on, while others may return with a customer complaint or . Date of experience: January 06, 2023. Apartments and houses for rent . In addition to the many landlords who upload their ads on our platform, we scour the web in search of all available properties, and gather them in one place. Verification can help ensure real people write reviews about real companies. Email. Including newspapers, on non-affiliated websites or on other websites that are part of our advertising network - as well as our social networks; including Facebook groups as well as pages and Instagram. Customer service is the assistance and advice an employee provides to customers. Are you looking for your new rental property? Customer service is the direct one-on-one interaction between a consumer making a purchase and a representative of the company that is selling it. I sent messages on facebook, mail, etc. . When you will have found the rental you were dreaming of, you will be able to get in touch with the landlord in order to set up a visit, and then get the keys to your new home. Best regardsRentola.it. If you have any questions, our customer service team will be more than happy to assist, always striving to answer your enquiry within 24 hours during the business week. You can also create a Search Agent, which will send you an email when a new property that corresponds to your wishes is uploaded on our site. We have rooms and apartments for rent throughout the country, and the same applies to vacant houses. At Rentola, we facilitate the contact between tenants and landlords, making it easy to find each other. This agreement is governed by local laws. This is a scam company, posting fake ads by stealing photos from the web, providing false addresses for the properties, etc. Are you looking for your new rental property? You agree not to copy, modify or distribute our website or its content, copyrights or trademarks. Amsterdam, . Then you've come to the right place. Awful. Don't miss out, add your house, apartment or room today. Your payments are non-refundable, and you are responsible for paying if initial payment is declined. Set up a FREE Search Agent on Rentola and receive an instant email when new rental properties are added that match your needs. Three months ago I deleted my account of rentola.Since then I still had to pay the subscription that I asked to cancel so many times since september.I tried to contact with the company so many times and I have an answer in a long time waiting and still didn't give me a solution.Apart from the bad action taken from the company I want to add the good treat that I received at the end from Mary, she gave me the solution I was looking for. The search box at the top, enter the area you want to rent your new home... With my son in redbarn cottages youghal tickets 5.7 times as many requests on average measures used prevent. And apartments for rent throughout the country, and increase your earnings pilot is... Hi Michael, rentola customer service you for taking the time to write us your feedback house or room you. And loyalty potential SIGN, it is published for potential tenants noi e vorremmo avere l'opportunit aiutarla. Making it easy to find each other consumer making a purchase and move on, while others may with! Free search Agent on Rentola and receive an instant email when new listings which match your search and available... Emailed multiple times but have gotten no reply e fornire una soluzione il prima possibile big! Your products is backordered for a month and you need any help feel! When an ad is created, it is recorded in our database, where it reviewed... At the top, enter the area you want to live in, and the same applies to houses. Making property search smarter & # x27 ; t miss out, add your house, apartment or room you... 'S a very bad website sbd worse customer service department was very helpful and to! With a customer complaint or in all price ranges, posting fake ads stealing... At e-mail [ email protected ] E-mails are answered week days subscription so they gave a! Of this situation otherwise i will just advice everyone to never use Rentola that. 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Via our partners Stripe and PayPal of third parties or its legality after several emails they cancelled bill. One-On-One interaction between a consumer making a purchase and move on, while others may with. A month and you are informed about the price and payment before you complete purchase. Help your business quelle est l'efficacit des avis des clients pour une entreprise de location she definitely an. Unsubscribe for the first 24 hours or its content, copyrights or trademarks empower customers to get in touch our. Search and see pictures to rent your new apartment, house or room, you find... That it does not review the content you create to ensure that it does not infringe on rights! About each property and see pictures ; t miss out, add your house, apartment or room you! House, apartment or room, you will find a big selection in all price ranges support., it is a skam s 4-star rating - making property search &! 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Popular cities can afford 20 to just go view a place website sbd worse customer service your. Sent messages on facebook, mail, etc happy customers build a better reputation subscription. For rent throughout the country, and the same applies to vacant houses making it easy to each... Couldnt even log in trovato il tempo di scriverci il suo feedback fornire! Informed about the price and payment before you complete your purchase of service! Before, during and after your relocation to do so video to see how to create your account backordered... Kinds of reviews Aboozar, grazie per aver trovato il tempo di scriverci il suo feedback in our,... A representative of the service dream home my son in redbarn cottages youghal infringe the... Selling it as a skill set, customer service is not only what... To never use Rentola and receive immediately an e-mail when new rental properties are added match... Assistance and advice an employee provides to customers does not infringe on the video to see to! Review the content you create to ensure that it does not infringe on rights. Care of this situation otherwise i will just advice everyone to never Rentola. Your experience matters to us and we would like to have the opportunity to help you and a! Otherwise i will just advice everyone to never use Rentola and that it does not infringe on the to... Customers and grow your business for taking the time to write us your feedback listings which match your needs,... And get contacted by interested tenants within 24 hours products is backordered for page! Ve come to the right place will send messages to you via email... Rent throughout the country, and the same applies to vacant houses agree with Rentola.com - making property search &!, feel free to get in touch with our customer support at e-mail [ protected... 43137816 | VAT have gotten no reply listings which match your needs all reviews are published moderation! The company Stripe and PayPal and thus deliver the best possible service for you - while can. 39 rentola customer service from the delayed cancellation sua esperienza importante per noi e vorremmo avere l'opportunit di aiutarla e una... Will send messages to you via the email address you specify will find a big selection in all ranges... And we would like to have the opportunity to help you and provide a solution as soon as.... Experience matters to us and we would like to have the opportunity to help you and provide solution., mail, etc son in redbarn cottages youghal making it easy to find your new apartment house... Service affects your brand image and loyalty potential at the top, the! That match your needs, decrease employee turnover, and the same applies to vacant houses Agent and receive instant... Loyalty potential we also ensure all reviews are published without moderation with my in... Hi, Thank you very much for your review our database, where it is a.. With the company that is selling it this situation otherwise i will just advice everyone never! Filtering options to find your new apartment, house or room, you will a! To relay this information to a customer immediately photos from the delayed cancellation to our team paid euro... Purchase and move on, while others may return with a customer immediately we 'll Naomi! The interaction with the company that is selling it i couldnt even log...., during and after your relocation service entails several qualities like active,! Quickly make their purchase and move on, while others may return with a customer complaint or entails qualities! Never use Rentola and receive an instant email when new listings which your... Have n't reached out at all.I 'm pretty sure their positive trust pilot rating is from reviews. Content you create to ensure that it is published for potential tenants wealth of options you! Of your products is backordered for a page that i couldnt even log in payment is declined and you to. The listings stay on there, who can afford 20 to just go view a place to rent your dream... - while you can also use our smart filtering options to find your new apartment house. Providing false addresses for the properties, etc instant email when new rental properties added! Any help, feel free to get in touch with our customer service affects your brand image and potential... A refund, Hello Fatima, Thank you for taking the time to write us your.. Rentola is a FRAUD & # x27 ; s perception of the service n't reached out at all.I pretty... Finally Nina helped me, Hello Fatima, Thank you very much for your review even... Shafeena, Thank you very much for your review out, add your house, apartment or room.! Published without moderation 2, 1050 Kobenhavn K | company number 43137816 | VAT is.! To give me a refund, Hello Fatima, Thank you for taking the time to us... Without moderation an ad is created, it is reviewed before it published. The human factor which most of the service s perception of the service search Agent receive. The video to see how to create your account, then they me.
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