I was charged the full amount and then the next day lost phone and text service. Wait a few minutes, and youll be connected to a customer service rep, where you can now make your cancellation request. The worst phone service ever!!!! I've talked to 6 customer care agents was promised to get a call back twice that never happened. I reset network settings. Privacy Policy. Whether you blame the refs, the coaches or the players, no matter how you cut it the Cleveland Browns lost 45-42 to the Oakland Raiders in overtime this past Sunday. After helping consumers for 10 years, we realized that you need an impartial, live person you can talk to about comparing the various TV, cable, Internet and phone plans in your area- somebody who can compare the best deals across telecom providers. What are the reasons for cancelling the Straight Talk service? You have quick access to the information you need from the fly out Menu on the top left. Finally, click on the option for Chat Now and follow the prompt to reach a customer representative. GetHuman builds free tools and shares information amongst customers of companies like Straight Talk. By account information, we mean phone numbers, account numbers, login details, and more. I do NOT recommend Straight Talk, since they will not do honor their warranty! I've had problems with customers service every time I've had a issue with my service. Current items cannot be combined with other purchases. Unsubscribe at any time. I am probably leaving them after over 10 years. You can contact us at 1-877-430-CELL (2355) to change it. How those businesses take care of those complaints is what separates good businesses from the rest. Be the first one to find this review helpful. Besides calling, the next favorite option for customers looking for help is via Live Chat for Customer Service. Our mission is to educate consumers on cable & internet and home services. Straight Talk is a reliable alternative to major cellphone providers. Whatever your reason for cancelling, todays guide will give you a detailed walk-through on cancelling your Straight Talk subscription. Information may be transmitted with a delay and may not reflect actual balances. You can use our automated system or speak to a Customer Care Representative. Companies can ask for reviews via automatic invitations. We value your privacy. Concluding that she was psychotic, I asked to speak to a supervisor. Went to Walmart, only to have them tell me that they dont know why they sent me and no refund will be granted. F this company. Enter your address to check service availability for your address. I asked many times to talk to someone in the warranty department, the department that makes the decisions, or anyone higher up. I have never experienced worse customer service in my entire life. INSTALL NOW>> Forget about data limits! Hopefully, that will prove to be a better choice as I run a store and absolutely have to have reliable service. Please select which one you wish to keep. Well start sending you the news you need delivered straight to you. Walmart rep asked my address then recommended ST home internet. Subject to our Reasonable Use Policy and Terms of Service. File your review. This number worked fantastically, and I got all I needed accomplished! It doesnt restrict people to long-term contracts, and it offers nationwide coverage and more data plans with flexible payment options. Wait a few minutes, and youll be connected to a customer service rep, where you can now make your cancellation request. We also highlighted some reasons you might want to cancel your Straight Talk services. At Straight Talk, you can buy phones compatible with AT&T's LTE network. Press 1, then 5, then press # three times. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. There's a problem. You have exceeded the amount of Smartpay items allowed in your cart. This special promotion only allows one additional line to be added at a time. Its slower data speeds may not work for people who use their phones for streaming. They wanted me to buy another cheap phone to keep my number. my number ,i have no signal, i had the same thing with the major storm of a few weeks ago. Calling customer support is useless. Original review: Feb. 1, 2023. Common problems addressed by the customer care unit that answers calls to 800-876-5753 include Transfer Phone Number, Lost or Stolen Phone, Device Support, Account Access, SIM Card Transfer and other customer service issues. I'm switching service I don't even want it anymore. When will my cancellation request be approved? I gave him my code as I have done in the past. Listings for companies similar to Straight Talk: Customer service is awful. Ive talked to 20 different people, no ones helped at all, it says my service is active but I dont have any bars, only says sos. I WAS DEFRAUDED, national credit systens inc. they sent me a letter saying that i and my late wife still owe the debt that i paid off in full..for our apartment>> marietta ga, MCB Floris and Metropolitan Commercial Bank MCB Floris and Metropolitan Commercial Bank (Kathy) Song Mo Xin MCB Floris with Metropolitan Commercial Bank Fake Crypto Currency Wire los angeles California, justanswer.com askalawyeroncall, askmasterlaw They fraudulently charged my bank account without my permission and refused to refund Los Angeles California, ED EXHAUST DISTRIBUTION .COM NOT RETURN ANYCALLS OR EMAILS ! No customer service at all. OUR GOAL IS FOR OUR CUSTOMERS TO ALWAYS HAVE THE BEST MOBILE EXPERIENCE POSSIBLE. While Straight Talk does not have a specific family plan, it makes it easy to add lines to your existing service. Calls must originate from the US or Puerto Rico. Miami Florida, Old Town Atelier Dan Kolar Alexandra Kolar Press and Ink Scamming and Blocking Paying Customers Temecula California, Full Service Network Jason Soltis, David Schwencke (CEO) They could not provide phone services needed, had to change providers after working with them for months to fix things. Internet, (Kathy) Song Mo Xin Song Mo Xin Im not able to access my funds or be able to talk to a live representative unless I pay a $34k deposit. Calls are billed in one-minute increments. Claim your profile to access Trustpilots free business tools and connect with customers. By texting keywords to 611611, you are consenting to receive response messages. Please save your time and don't do this service. Find customer service from top companies including phone number, online support, social media and chat, View all 888 Straight Talk customer service reviews , Straight Talk: Sometimes, hope needs to be fed to overcome hopelessness. I am not alone in this and their Facebook page is full of similar issues. Phone was fine for a month. Still no service. And this doesn't make any sense at all. All rights reserved. Learn More MEDIA CONTACT If you are a member of the media, please contact: [emailprotected] Its location on this page may change next time you visit. r/StraightTalk 2 yr. ago. Have an idea for Straight Talk? Have an issue or a question search the site, Need help? WebStraight Talk Silver Unlimited $45 Text, Talk and Web Access 30-Day Service STRAIGHT TALK $45UNLIMITED 30 DAYS REFILL CARDTALK + TEXT + UNLIMITED DATA30 service daysUnlimited N.. $34.99 $45.00 Click on "Straight Talk My Account" or "TracFone Wireless, Inc." to cancel. Unacceptable. WebUnlocked phones youre bringing to Straight Talk. We though we'd save money with Straight Talk. In my experience and for my needs Straight Talk worked very well for me. I even asked them if I would get resistance from the store and they insured me it would be fine. That dirty freaking bad customer service is awful at Straight Talk. He hung up. Live chat also provides you with a record of your conversation, something that can be useful if you have to escalate your concerns. I am very upset that they would not honor the warranty that the phone was supposed to have. If you must I caution you against any long term contracts as if something goes wrong you will not get your money back. After multiple phone calls I ended up talking to someone at SmartPay who confirmed my transaction went through and provided me with an order number. We've created these shortcuts and apps to try to help customers like you (and ourselves!) Actual availability, coverage, and speeds may vary depending on address/location, signal strength, network connection and traffic. Like someone before me said, it's as simple as buying a data card monthly and scratching for the pin off the back. "Wait 30 minutes or 2 hours and we'll call you back to see if it's working". To use this option, simply visit the Straight Talk official website. Press # three times. I never was able to get one. The Straight Talk call center that you call into has employees from Florida and is open Mon-Sun: 8am-12am EST according to customers. I was assured to be refunded on the 15th of January for almost 8 months of service they could no longer provide due to tower issues? A Gmail account (Google?s free email account from Gmail.com) is required once your phone is activated to access Gmail, Market Place, and Calendar. Check running services and close unnecessary applications. SMH!!!! I guess you get what you pay for with the cheap service!!! As with Live Chat, you'll have the advantage of being able to keep a record of your interactions with your customer service representative. SELF-SERVICE AT YOUR FINGERTIPS Customer Service: 1-877-430-2355 | 1-888-442-5096 Hours: Monday Sunday: 8:00AM 11:45PM (EST) Sales: N/A; Dealer Support: N/A; Fraud: N/A; Insurance: N/A I mean extremely rude. Im so mad right now. You have exceeded the amount of items allowed in your cart. Call Directly SIGN UP and get promotional emails Self-service tools available 24/7 Check your balance, refill or manage plans and phones with our 611611 text feature. Activate HOME PHONE Activate OTHER DEVICES HOME INTERNET ROUTER ACTIVATE REMOTE ALERT Activate MOBILE HOTSPOT Activate Self-Service Tools Available 24/7 Check your balance, refill or manage plans and phones with our 611611 text feature. I asked what request and he said that the ticket was closed and there was nothing else he could do. Your Straight Talk phone uses the towers from one of these four networks. Your first look into Straight Talks coverage should be a study of the 4G LTE coverage maps of each major network. Yesterday we discovered that we can't call the New York State Police. DO Not do business with thieves. I am a prospective customer of Straight Talk. If you like your plan but feel like you're running through all of your data before the end of the month, you can purchase a 1 GB data add-on option for $5. Visit our Bring Your Own Phone website at http://www.straighttalkbyop.com to check if your phone is compatible with Straight Talk. I AM TELLING EVERYONE WHO WILL LISTEN STAY FAR AWAY FROM TRACFONE, INC. No one knows how to help or even cares. Their website claimed my transaction didn't go through even though my credit card was charged. WebSearch Newegg.com for iphone 6s plus straight talk. After multiple phone calls I ended up talking to someone at SmartPay who confirmed my transaction went through and provided me with an order number. I am now in the process of changing carriers because of how horrible they are and continue to be. Straight Talk is one of the leading wireless carriers in the United States. Access self-service 24/7 to buy service, manage your rewards, enroll in Auto-Refill and more. In todays guide, we showed you a step-by-step guide on how to cancel your Straight Talk service. I spent HOURS on the phone with customer service getting the same answer every time. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it. Click below for our Contact Information and hours of operation! Additional terms and conditions apply. They say they'll call you back. Straight Talk is a brand of wireless phone service in the United States and the Caribbean. That person took my address, email address, and phone number. You can call us directly and we will help you. In Canada you can buy a SIM card, put it in any phone and it just works.This system is just a clear money grab and it doesnt sit well with me. WebStraight Talk gives you straightforward wireless and no-contract plans like the $45/mo Silver Unlimited Plan on Americas most reliable 5G network wit See more 1,126,867 peoplelike this 1,101,207 people follow this http://www.straighttalk.com/ (877) 430-2355 Telecommunication Company Photos See all Videos See all 0:09 Searching for more savings? Went to walmart to buy a hotspot to get me by. WebStraight Talk is committed to providing our customers the best customer service. I bout a iPhone 14 pro through them over a month ago, had issues setting it up and that was a nightmare but it finally worked. Straight Talk is committed to providing our customers the best customer service. I chatted with customer service for 30+ minutes, only to get data to work and no ability to call out. service. So I'm out money with no phone or service and thus far no solution offered. I called to have a Straight Talk iPhone 11 unlock and a guy was asking me all those silly questions about the last number I dailed last four of Debit (OK) and I provided and he said that it was incorrect(Liar)! He'd done the rehab thing twice and been heavily involved in the 12-step recovering Well, victory Monday was fun while it lasted Cleveland Browns fans. Full web sites require more data to view and browse. Airtime minutes will be deducted plus the cost of the International call. All other trademarks, service marks, and trade names referenced in this site are the property of their respective owners. Pre-order items cannot be combined with other purchases. Still hasn't. Straight Talk is a registered trademark of TracFone Wireless, Inc. All other trademarks, service marks and trade names referenced in this site are the property of their respective owners. I called customer service multiple times only to have the call dropped each time. I didnt know it was on auto pa Payed my bill and now I can't make or receive calls. We then hung up. Straight Talk customer care can address many of the most common customer service issues experienced by wireless service users. Chat with Support Call Directly Need guided support? NOTE: It can take between 15 ? Or who knows as it was not freely shared. Questions about data usage and calls made, Recommendations regarding appropriate calling and data plans. Smart Pay items cannot be combined with other purchases. This is Straight Talk's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Straight Talk agent. Straight Talk represents will, however, be able to provide you instructions for getting your device replaced or serviced. MORE INFO Try entering a new Zip Code Continue Close Video Clear Button continue with this zip code YOUR CART IS FULL You have exceeded the amount of items allowed in your cart. Next, click on "Manage Automatic Payments" in the Automatic Payments dashboard. This number works. After setting the sync settings, emails will begin displaying on your phone. Track data usage in the app or from the home screen widget. Send a letter: It is also possible to write and send a letter to Straight Talk. strict standards for business conduct. WebOverview of Straight Talk Wireless complaint handling. Since youre no longer interested in their services and have requested them to cancel your subscription, you must return their phone and any other accessory in your possession. Then to unlock your Straight Talk phone: Retrieve your phone's IMEI number. I bought a sim and plan from them at Walmart for $35. About 5 hours later, I had not received the label via email, so I called back. > Check Payment Status. WebStraight Talk, Inc. Make sure you check if your phone is compatible by texting "KYOP" to 611611. We use dedicated people and clever technology to safeguard our platform. And tell me why the day I paid the 130 plus tax my son phone haven't worked (No text, No phone calls etc) he can't do anything. Get fast shipping and top-rated customer service. We also ensure all reviews are published without moderation. A program that benefits the consumer, assures them of complete satisfaction and confidence when doing business with a member business. Once there, you can enter your mobile number to check your Service End Date. When I switched my wife to Visible from Cricket it only took ten minutes.I will never buy Straight Talk again. Tried porting it back to my old carrier and the number is GONE! I don't recommend Straight Talk to No one! All Rights Reserved. TRYING TO WARRANTY ETOBICOKE ONTARIO, Becovic Management Housing discriminationBecovic management refuse to adhere to TENANT ADDENDUM non lease renewal explanation Chicago Illinois, Property / Condominium Managment - Real Estate, Real Estate Fraud, Real Estate Scam Artist. So I got the runaround from them and I wanted to make sure no one ever gets caught in this trap. Billing & Payment. Yes, as long as Straight Talk provides service in that zip code. Actual availability, coverage and speed may vary. He said he was not allowed to transfer the call to anyone else. PICTURES AND VIDEO: Turn off automatic picture and video uploading or change your settings to upload on Wi-Fi only. Your System Sucks. This helps your unused balance roll over to the next service cycle. Your transfer of a Phone Number from your current wireless carrier to a New Straight Talk may take up to 7 days and in the case of landline numbers, transfers may take up to 30 days. There are 1000's of complaints on Better Business Bureau, Reddit, and many other forums. Repackaged from Purchased from Amazon, stealing all certifications and false manufacturing markers from the packaging of NB food supplements. Sometimes, they might try to convince you to remain with them. Copyright 2023 Straight Talk wireless inc. To check on your account, click on the Account Services icon located on the homepage. Please fill out the form below and we will be in touch with you ASAP. If youre moving to another state, especially a location where Straight Talk doesnt currently offer its services, it makes sense to cancel your current subscription and switch to a carrier that is readily available in your new location. If you arent satisfied with Straight Talks service quality, you might want to cancel your subscription and switch to a new carrier that delivers the quality youre looking for. Straight Talk could never get my phone to activate. Who's crazy enough to start this website? Phone: If you want to cancel your Straight Talk service quickly, use the phone option. There are no contracts and no hidden fees. See detailed Straight Talk customer service rankings, employee comments and much more from our sister site. Straight Talk wireless offers customer service by a physical mailing address and toll-free phone support. For more information about reviews on ConsumerAffairs.com please visit our It's now been a day and half. Find more than 137,785 complaints| Ripoff Report Service is currently available for your address. Does Straight Talk offer a refund after cancellation? If your are able to make and receive calls, your Straight Talk phone is active.Keep in mind that upon completing the activation steps either through our website at www.straighttalk.com/Activate or through our Customer Care Center at 1-877-430-CELL (1-877-430-2355), you will be asked to place a test call to confirm that activation was successful. There is a charge for this service for noncustomers. I will never use Straight Talk again. There wasn't one person that I spoke with that even cared. Concerns about data usage are often reported by users. Calls must originate from the US, or Puerto Rico. Enjoy reading our tips and recommendations. Its just ridiculous. Do not work with this company it's a scam. I was charged double on my daughter phone ***-***-****. How do I know I can trust these reviews about Straight Talk Wireless? EMAIL: Turn off push e-mail or set e-mail accounts to sync every hour or longer, or to update manually. @PBQB523 Focusing on our quality of customer service is our priority. In 2015, the Federal Trade Commission took action against Straight Talk's parent company, TracFone due to TracFone's poor management of data throttling. WebStraight Talk Customer Service Phone Number Phone Number:1 (877) 430-2355 Shortcut: Once the automated voice Average Customer Rating Score 1.6 Website: Straight Talk Website Straight Talk Customer Service Hours N/A - Edit Review/Comment Update Listing Reviews For Straight Talk Customer Service (13) dissatisfied Not user friendly at all! Estimated amount consumers saved since 1997: $15,590,010,907. Straight Talk works like most other major cellphone companies but doesnt require long-term contracts. I would not go through this company again for all of king midas' silver. We've created these shortcuts and apps to try to help customers like you (and ourselves!) I asked for a manager or someone that could do something. We will definitely take your comments very seriously and want to know more about your bad experiences, so we can focus on them and come to a solution. Unfortunately, not everyone can resolve issues by talking with Straight Talk's customer service representatives over the phone. Straight Talk offers phone-based customer service between 8 am and 11:45 pm Eastern time seven days a week. 2023 Trustpilot, Inc. All rights reserved. I have been a loyal customer since TracFone days! I want to keep the phone just someone lying to me like that is crazy. I can not find a way to contact them if I am not a customer. Manage your wireless service from anywhere at any time with the Straight Talk My Account App. Get immediate Straight Talk support from HelpOwl.com. In order to request the transfer and initiate the activation process please go to www.straighttalk.com/Activate, and select the radio button option "Activate my phone with a number transferred from another company." Card benefit expires 180 days after last use or 30 days after your service is suspended, whichever occurs first. Before you can cancel your Straight Talk subscriptions, youll need to know your account information. Wasted half a day! Here are 8 tips for writing great reviews. The NEW $55 Plan will now provide Unlimited High-Speed Data. Apparently I am not the only one with issues. I've had Straight Talk for 2 years now and I have not a single complaint about their coverage, their service or the price. When using this App, standard data rates may apply. WebHow to Contact Straight Talk Customer Service Using DoNotPay! There's no kind of help or communication to help at ALL. Message and data rates may apply. I highly recommend straight talk as yo Straight Talk is a cellphone service provider that offers fixed and unlimited monthly plans. The phone was bought 7 months ago (has a 1 year warranty). WebGet rewarded with Free Service at Straight Talk Rewards. After converting to the Verizon sim, my line has shown "inactive" for weeks. Contact Straight Talk via social media: Another text-based option is to contact Straight Talk through its Twitter or Facebook accounts. To Activate your new Straight Talk phone online, you simply need to go to www.straighttalk.com/Activate. Plans include unlimited talk and text and high-speed data. However, I was told that my AT&T sim card (bought through Straight Talk) was no longer compatible. WebThe Straight Talk My Account App lets you manage most aspects of your wireless service right from your phone. These include: Issues involving devices that must be repaired or replaced will have to be resolved either at a Walmart store or by mailing a device to Straight Talk's repair services. Just a Philippine call center that is undertrained and could care less to do their job. Straight Talk could never get my phone to activate. When you purchase, activate, or use a Straight Talk product or Straight Talk Wireless services, you agree to comply with the latest Terms and Conditions of Service, which are subject to change from time to time without notice. Tip for resolving issues: Before trying again to resolve your issue via phone-based customer service, live chat, or social media platforms, jot down some notes about your problem, your experience trying to resolve it and what you'd like to happen next. He just did want to do it. They are terrible! Cell service is strong here. Many customers received refunds from the company. MOBILE WEBSITES: Access the mobile web site version of your choice. By having this information in front of you during a chat or call, you may be better able to communicate your situation and achieve your desired outcome. How Do I Check If There's Straight Talk Coverage in My Area? You'll see a list of merchants you've subscribed to. The last lady said they are having trouble with phones activating/reactivating (shouldn't even have to be reactivated bc I bought the minutes before my service ran out.) If you think this information is inaccurate or know of other ways to contact Straight Talk please let us know so we can share with other customers. Typical issues include long wait times, customer service representatives who are unable or unwilling to offer solutions to typical user problems and language barriers. After multiple days waiting, Straight Talk Wireless still claims they don't know anything about my order and keeps referring me back to SmartPay who have already confirmed my order. 4G LTE or 5G-capable device required. DEVASTATING to my business. Your balance information will be displayed on the screen.
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