I have just had the very bad misfortune of being defrauded out of over $12, 000.00 from a fraudulent seller on chrono 24. And in this, its important to keep in mind that Chrono24 is just a small part of the watch market as a whole. Chrono24 has to make money. The truth is that private sellers can list anything they want to, for any price, and not all of these watches are worth the money. As with any purchase, do your research and hedge your bets as much as possible. Asking for ID is the sign of legitimacy for me. However, if I found a good deal on a watch that I wanted from a US-based seller, I would consider it. Its possible they used your old account and it bounced back to Chronos account. But Chrono24s mediation process has some major flaws to it that can cause serious headaches for sellers, regardless if you are a private seller or a professional dealer. . Being a "marketing channel" is basically the reason why fees are charged. It may cost north if $20K but Id do it Good luck! Most US banks are clueless when it comes to anything that isn't dollar denominated. I feel very uncomfortable uploading this info especially for just a watch purchase. Secure payment via the Escrow Service Authenticity Guarantee Insured shipments Oct 8, 2015 Very dishonest. eBay covers all costs of the authentication process. For a better experience, please enable JavaScript in your browser before proceeding. The biggest issue is that chrono24 can hold the money in escrow essentially indefinitely, whilst the buyer has the watch in their possession. The AD is still up even though I have sent many emails to Chrono 24 and calls. And as the year has passed, Chrono24 has become more and more desperate to try to make as much money as possible. What is Payment Verification? or buy another one if it was gone. Ive been there, I was ripped off in Baltimore years ago and I know that awful feeling. There are a lot of excellent deals from some very reputable sellers. Once youre satisfied with the condition of the watch, and youre sure its worth your money, you can buy it directly through the Chrono24 site. The Chrono24 team is always available to help ensure your purchase runs smoothly. I became to get suspicious when after they claimed they received funds they kept on making excused about sending the courier tracking number. Thanks to the Chrono24 Escrow Service, your payment is fully covered. In 2020-2021, Chrono24 announced a new way of charging their commission fee for the sale of watches. I did not, but I was buying within the UK, Grand Seiko | NOMOS Glashtte | TAG Heuer. From your initial contact to after you have your new watch on the wrist. Chrono24 has a consumer rating of 4.71 stars from 2,120 reviews indicating that most customers are generally satisfied with their purchases. Sounds a little odd but perhaps its an extra security measure. Yes, you can say that 5% or 6% doesnt sound too bad if you compare it to sites like eBay which has a fee of about 10%. The biggest mistake I made was that I didn't vet the seller. Man up and read a bit more, this isnt a hidden fact, ive been 2x on their site and remember seeing it! Which of these listings do you think people are more likely to click on? Our number one goal is to make you so satisfied with your purchase that we get the honour of helping you with your next watch purchase. Higher dollar watches have lower margins. To keep market prices competitive, we will be waiving the sales fee for all Trusted Checkout transactions that already include sales tax and bear the costs on our end. ) or email our support team within 14 days of receiving the watch. So buyer beware. A forum community dedicated to watch owners and enthusiasts. Or, in their own words: These guidelines serve to standardize listings and keep things on an even playing field.. This is meant to be a site specializing in selling very high end jewelry and watches and their fraud scrubs are worse than craigslist or gumtree. But if they add the fee on top, this may actually turn out to be an unprofitable deal. Watch great. The patient made a co-pay during the check-in process and no follow up appointment is necessary. Clicking on the payment event will give the reason for the failure, as well as the authorization number that you can share with your payment provider. Please wait until payment verification is finished. Theres great dissatisfaction among watch sellers and professional dealers about the way Chrono24 operates. Watch was sold on Chrono24 for 32.000 euros and payment was confirmed by chrono24 on the 12nd May 2022. They have an editorial office in Berlin, a location in New York City, and a home in Hong Kong. Interesting - providing your a copy of your passport is pretty invasive. What is probably Chrono24s main issue is the fact that they are pressured to produce results for their investors. Only then do we transfer payout to the dealer. If a price from a private seller is too good to be true, run. Fake Bretling watch from Trusted seller Dolce time. You can purchase a watch just as easily. We keep your money in our escrow account for 14 days after delivery of your watch. I've purchased from Chrono24 (from a US seller) and didn't have to provide such details. Within an hour a buyer from "www.zeitauktion.com" offered me less for it - after doing research I found that zietauktion is owned by Chrono24 both German companies. Create a visual infographic design from ready-made templates or start one from scratch in a feature-rich online editor. I live around the corner from one and was interested in a Rolex King Midas he had but he said I couldnt see it without buying it first. They quickly realized that the update was a huge mistake and went back to displaying the information about the sellers again. Have bought 5 x watches on chrono24 and no issues. We try to reply within an hour. Find answers to your common online payment questions & more here! ). We keep your money in our escrow account for 14 days after delivery of your watch. Maybe if they see their user base shrinking rapidly after this move theyll get the message.. Personal 100% verified and ready-to-go Stripe account Up to $10K monthly revenue No extra commissions or hidden fees Perfect and risk-free option to get started in eCom business. Thus, you have time to carefully inspect your order knowing your money is safe in our account. If the private seller doesn't offer the Escrow Service on Chrono24 as a payment method, we suggest meeting the seller in person at a safe location. Never miss a post, plus grab this free guide (instant download). Different dealers have different margins. mobile police jurisdiction map; knuckles down in golf takeaway It's likely the wire was made using SWIFT which means the originator (Chrono24) and beneficiary (your account) should be clearly documented. Note: some of these analyses are our own observations of the platform and others are information and thoughts that we have received from professional dealers when we interviewed them about their experience on Chrono24. Recently I was on the Chrono 24 website looking for a particular, expensive watch. Something that a lot of professional dealers that we interviewed always came back to was that Chrono24 has a poor understanding of the watch market. SWIFT messages are all processed automatically. We are taking these measures to stay competitive in the growing world of online marketing and to meet the ever-increasing demand for services on our marketplace. Theyll easily be able to interpret it and let you know where the money is. The highest commission rate that Chrono24 charges is 8.5%. The List Of Sites About chrono24 payment is being verified Watches. As such, theres no consistent list of brands or inventory. I used to work for a lux jeweler in Miami, FL facilitating delivery of high end (Piaget, Hublot, Nardin) sales and was trained in very specific areas of authentication and certification when applicable for certain customers. At the same time, because it is the largest, many feel like theyneed to be there because thats where most people who shop for luxury watches online go to. This is where Chrono24s safety measures start to ramp up. Oct-01-2018 09:38 AM. Good luck! Furthermore, they have also added a whole section in the listing of their own watches where they explain the benefits of buying directly from Chrono24. This way, you can also get the best possible price. Proceed with CAUTION. United States of America. So if the fact that Chrono24 isnt paying a commission fee for their own listings, thus allowing them to undercut all other competitors for this sole reason isnt unfair practice, I dont know what is. Once the account receives approval, I choose among three different subscriptions. Mismanaged is the best way to describe the process, and it should be dealer focused as that is where 100% of revenue comes from.. I am grateful for feedback and reviews, as I will take legal action now. Thus, you have time to carefully inspect your order knowing your money is safe in our account. Patently ludicrous. Maine Revenue Services said that if you would like to update your address on record, submit the following to Relief.Payment@maine.gov : Proof of your new address (such as an updated photo ID, a utility bill, lease, etc.). Once you agree, Chrono24 lists your watch on the site. We keep your money in our escrow account for 14 days after delivery of your watch. Ive had a watch held before, and its an extremely frustrating experience. This will surely increase the credibility of your complaint. Keeping my funds and my watch away from me is a dirty maneuver. It is based on a watchs average revenue so that every watch can sell for a profit on Chrono24. Your payment is being verified. I proceeded to pose as another buyer setting up a different email and contacted the seller again who declared the watch was still available. Hey guys made my first purchase off of Chrono24. As a Seiko fanboy, I have over 12,000 choices, from a vintage Seahorse to an array of divers, I can find whatever Im after. Omega Seamaster Pro Planet Ocean Chronograph 2. Use plenty of packing material, such as bubble wrap, to keep the watch safe from jolts. If your watch is exceedingly rare, you may need to enter relevant information, such as the brand, reference number, and dimensions. In rare case of unsuccessful delivery, your shipment would be fully insured, so you can make both domestic and international purchases risk-free. Close Payment Successfully Completed. This site is a place designed for watch enthusiasts and Authorized Dealers to get together to buy and sell watches at a fair price. I have zero affiliation with chrono24.com but stumbled upon this article while looking to buy a watch on this platform and checking their reputation. From us, you can buy watches from the comfort of your own home. Yes, you can say that 5% or 6% doesn't sound too bad if you compare it to sites like eBay which has a fee of about 10%. Positive reviews (last 12 months): 94.4%. Even if your forte is affordable, entry-level timepieces, owning a few of them requires some upfront capital. Our dealers are required to inspect each watch's authenticity and may only list original timepieces. Its up to you as the buyer to hedge that risk as much as possible. The watch has no box, papers or service records but was inspected by the sellers AD and runs well and checked out fine on the pressure test. Payment via Chrono24's secure Escrow Service. Even with pictures of papers and boxes, its possible to ship a fake watch to a buyer and con them out of their money, regardless of the payment system they use (like the Trusted Checkout). I purchased an Omega Seamaster XXL through Chrono24 from a trusted seller. It will have our names engraved on the back and Im giving it to him for his 63 birthday (my mom was born in 1963) so it ties all of us in together. We always encourage everyone to try for themselves and then draw their own conclusions. First site to carry the watch I was looking for in months. And the rest of the watch market doesnt have huge commission fees that eat into the profits and margins. Good selection. According to seller performance, there are five seller levels, ranging from 1-5. We keep your money in our escrow account for 14 days after delivery of your watch. It says the payment is in the verification process. Collin from the HP Consumer Sales UK and IRE did an exelent job during the phonecall. Obviously, a trade-in can be valued in different ways. But the fact that Chrono24 isnt living up to the expectations and the wishes of its most important users the sellers leaves room for other actors to enter this space and compete. Then call or travel to HSBC and give them the transfer document. The AD is still up even though I have sent many emails to Chrono 24 and calls. The problem was that I tried to purchase the product on the american version of the hp website store trying to buy whilst in england so the payment wouldn't process. You can also find out if your prospective watch comes with its papers and original box. They will explain. You may have to have Chrono24 rescind the wire and resend it in USD, there was no reason for them to send it in Euros in the first placethat was their mistake and they should work with you. However, should issues arise, you have 14 days upon delivery of your order to contact our support team and get your money back. PHOIBOS Listing: $375 PHOIBOS Proteus Bronze PY046B Limited Edition, Reference number PY046B; Bronze; Automatic; Condition New; Year 2022; Watch with original box; Overview. This is asinine. This should take a few seconds. Most of their sellers refuse to allow you to see the watch in person before buying. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. So what did they do? The result? Breitling Montbrillant Datora Listing: Php319,225 Breitling Navitimer Montbrillant Datora, Reference number A21330; Steel; Automatic; Condition Good; Year 2008; Watch with original box; Thank you so much for all the explanations! It will inform you of our team's decision. I have bought and sold on C24.I can see that I uploaded a copy of my passport back in 2017. And it is the type of thing that makes people leave the platform. And still not reimbursed for the shipment cost. This company responds to reviews on average within 30 days.