This will be my first-time. Im never gonna sell anything to people with PO BOX address again. confiscated according to the regulations of the Code of Criminal I am bringing class action, please join in. In the event that the seller accepts the buyers return request then the buyer will have to return the item to the seller within 3 days of approval. Strangely enough return for refund might fall under this. He knows he is getting some freebies. It does not reflect poorly on the seller who did not provide the product. knives, knives that are concealed or hidden within other objects, or are However, it has buyer and seller protection in place to keep both parties protected but its your responsibility as well to keep in mind the tips I listed above as well as Mercaris guidelines and policies to avoid scams and other issues. All products sold on Mercari are 100% genuine and sourced directly from the brands or their authorized distributors. Nothing I can do about it, and Im 100% innocent. Its much better and safer for a buyer to shop at eBay. Once a sale is made, Mercari holds the sellers payment and takes. They guarantee that with two important features: The brands policy prohibits in-person meetups, and all sellers are required to ship each item (either on their own or with one of the apps partners). However, there is no guarantee that the people buying and selling on it are also legitimate which means you must verify the buyer or seller before dealing. Absolutely zero customer service and they make it very difficult to contact anyone. with copyrighted characters, brand logos, etc. No in person customer service response. I was scammed all the way around and am now out $500. I just feel bad because I see how it could have easily slipped through the cracks but if I am sending more evidence I dont know why they didnt bother to use it. That platform comprises SELLER SAFETY, they ignore things like harassment, restraining orders and just tell you too bad. Last week I was reported for counterfeit items and my account was suspended. I think of her as a unprofessional seller who didnt disclose in discription the wear and tear on the handles. People are going to prison, but I had to do most of the work myself. Sellers don't sell on mercari. . If you knowingly sell or intend to sell a fake item, you could be sentenced to years in prison and/or be ordered to pay steep fines .. view details When it arrived I tried it and it didnt fit. This thread is almost 4 years old, so if you have additional questions, please start a new thread. This also personally helps me build momentum when it comes to listing. To keep the marketplace safe all sellers need to verify their identity. Here is a list of some of the most popularly-bought categories on the app: One of the best things about Mercari is that this is the selling app that allows you to sell items you dont need directly from your smartphone. I would also report to BBB, local news, and throw a huge media shit fit about it. You can view ourwebsiteor have a chat with us throughMessenger. No real progress has been made of my situation and their compliance team said that they made their "final decision" by suspending my account, and holding my deposits for 90 days. This could include: "Imitation Apple earpods" ), Items that promote racism, hatred, violence, and discrimination, Sexually explicit items (ex., Sex toys, and fetish items), Products that contain a virus, malware, or spyware, Stolen goods - if the purchased item is reported as stolen, you may receive a demand for the return of the possession from the victim, and the item may also get confiscated according to the regulations of the Code of Criminal Procedure (Act no. Its an unfair practice in my opinion. games, Advertisements or listings for objects being sought, Items you do not currently have, or that are on order, or will be Sellers sign up to Mercari and list their items for free. Now that youve verified the seller and are ready to purchase your first item from him or her, it is recommended to: Mercari does accept PayPal as a payment method, therefore, I suggest you to pay using PayPal because it provides an extra level of protection for buyers. PayPal has buyer protection which helps in getting your money back if the payment made through their online payment system ends up being fraudulent. 'In honor of imnotlegolas for starting this subreddit. Know the laws in your state!???????? Having said that, we are unable to release funds until we can confirm delivery to the buyer In comparison to every other online selling site, Mercaris pictures are just awful. Once submitted, sellers will have 24 hours to provide feedback and/or accept the buyers return request and if the seller didnt respond to the buyers return request, they will be refunded by Mercari. Selling precious metals, including gold, silver, and platinum sold in Selling loose (unset) precious gemstones such as rubies, sapphires, There is no buyer protection on this site. They have kept money owed to me, suspended my account, I gave no means to contact them AND they continue to bombard me with emails for offers! Dont ever buy from this place buy from a legit marketplace! They have set it up so that the customer is not protected in any way, even when its clearly fraudulent. Part of their agreement with approved vendors is that these "seconds" cannot be described or sold as a genuine and perfect original. You can sell almost anything on Mercari! BUYER BEWARE! I received the purse and immediately opened it up and expected it right away it was a little dirty and l notice on the back of the purse the handles at the bottom that connects the purse handle where cracked. FDA restricted items such as food, homemade food, food supplements, Good info. I would not recommend it to anyone. However, do the following if your order has arrived: Lastly, you should confirm your order within 3 days and make sure it is the same item as described in the listing and looks like what youve ordered. remove the listing and cancel any related transactions up to and including I have sold more then buy Reddit and its partners use cookies and similar technologies to provide you with a better experience. Your email address will not be published. I have filed an inquiry with the post office and waiting for an update, the buyer is aware of the lost package and has been very understanding. They take out the money before they rate the Seller and Mercari holds it. I was going to start listing with them, but think Ill just stay with eBaySO SORRY you got screwedlets hope KARMA catches up with the seller, SOON. It was a fair price at $170 and some change. Placed an order, received a tracking number and a few days later received a message saying my package had been delivered. So much confidence in technology is sickening. The funds have been withdrawn from my banking account through PayPal immediately after purchase receipt of items. Most sites to sell things have account setups that take hours to complete. Please, let me know in the comments below. Thank you for this article. The possible price range available on Mercari is between $1 and $2,000. My question is can I sell replica, fake, knock off items as long as my listings clearly state that the item is not authentic? Their first marketplace guideline you should keep in mind is to: Dealing outside of Mercari is against their marketplace guidelines. Download the app, make an account, take a few pictures, put a $1 deposit down for authentication, and list. Now I realize Ive fallen for a blow. The seller went on to tell a lie about how it had been shipped and he didnt know how this problem keeps cropping up where it doesnt list the item is being shipped. I did not reach 600. It really helps to round up a few items at once, so you have a batch to start. One thing to keep in mind is that Mercari has a list of prohibited items. Eager to learn what other sellers are saying about Mercari? Thanks Sammi for sharing your experience! ), Items used for identity theft or scammers, Financial products (ex. You can easily learn as you go. Minimum-Wrangler4387 6 mo. Truly unexpected and it seems to have ramped up since December 2021. Helping people live life on their terms by demystifying entrepreneurship and money. Although it's a legit platform, there are definitely possibilities of getting scammed by sellers and buyers on Mercari. BEWARE BUYERS!!!! I shipped a expensive item using the printed Mercari label. I feel like i was scammed by the buyer and Mercari. They just want money from sells, they make too much to stop it. . While some activities can seem normal to you, Mercari might have some rules against them. Then told me I would only get a refund after I sent the items back and were received by the seller, they also told me that I better get a receipt! John said there were photos, but the seller neglected to show photos of the holes, OR tell them about them so they could decide what to do. I notified them right away and even told them if I didnt get the item in the next day or so that I wanted my money back. Yes, you can trust Mercari but not the sellers/buyers on their platform. diamonds, and emeralds. Youre right, Mercari is legitimate and secure but we need to be assured about the seller as well as a buyer when dealing. action by third parties; Is fraudulent, deceptive, unfair or predatory; Causes or threatens to damage Mercaris reputation; Violates the terms of any bank, card or electronic funds transfer network; Results in or creates a significant risk of chargebacks, penalties, I was selling at least a couple items a week and have had only one sale since the shipping increased , Don't bother, there customer support is useless. You can check the Mercari return policy guide if you have any questions regarding that. It's not only eBay policy you are violating, but federal copyright law. Then Mercari suspends them, even if the items were real. If you attempt to sell prohibited items according to Mercari's guidelines, your account will be suspended, and all your transactions will be canceled. They refused to send a return label and THEY rated the seller ON MY BEHALF!!!! (Screenshot, CSPAN) (CNSNews.com) -- In just one area of Arizona, not even on the border with Mexico, fentanyl pill seizures have gone up 610% in two years and human trafficking has risen 377%. He also faces fines of up to $250,000 for each count and mandatory restitution in amounts to be determined by the court. In addition to that, Mercari will give you a badge of Fast responder if you chat with your shoppers within 24 hours of getting a message; which further makes you stand out as a seller. I am actually in the middle of a similar situation, sent an item with a value of $250, buyer received it and a day later requested a to return the item back to me due to insufficient packaging. I then saw they relisted the same item with a 20% discount. You will need to enter your email and name and come up with a password. Thanks Erica (and Julie) for posting/sharing your experience. Can you sell fake stuff on Mercari? That's what it is. How it works: Mercari charges a flat 10 percent fee, no matter the price of the sale, so for more expensive items, this site can help you earn more on each piece. Shipping was slow. If Mercari determines that a listing is That is a VERO item. And, given your blog is They needed pictures, so we had to put the puzzle together which took a few days to do (since I work full time and we had no picture of what the puzzle was to look like). I just got burned on an item with a bad description because they would not approve the return. But first, let me clarify one question just in case youre asking: What are the proofs that Mercari is a legit platform? Knives, such as switchblades, hunting knives, pocket knives, butterfly Look at other listings to get an idea of how much a particular item sells in the market, but be careful not to sell your item too cheaply. Of course, there are multiple shipping options and you have to choose whether you want to cover the shipping yourself, purchase a prepaid shipping label or have Mercari and your local UPS store take care of the entire process for you. I had this similar problem happen to me once before with Mercari and I wish I should have learned my lesson the first time. deemed to be a violation of our Terms of Service regardless of whether the Find a 9-step-by-step simple guide on how to sell on Mercari below. Because it was the weekend, I was not able to take the photos. Youll also incur this fee for each direct deposit transfer rejected by your financial institution and when using Instant Pay as a transfer method. It is not a safe platform for buying. Furthermore, Mercari has over 20 million monthly active users. Mercari handled the situation, was very empathetic, explained where I made the mistake, and actual gave me credit for the item, as well as the buyer was able to keep the item. That, my friends, is AWESOME customer service! It's honestly a dying company. At this point, youve filled out the required info, but its a good idea to also add a profile picture and bio to increase your credibility (which leads to more sales). STAY AWAY! I will not shop at mercari ever again, I will just stick to ebay where there is some actual oversight. I contacted the seller about another coach purse and asked to see the handle do to the fact l purchased a another purse with cracked handles . Check to be sure your items are suitable for selling on Mercari, and make an honest assessment . One of the go-to pieces of advice if you are in the reselling business is that you start using a cross-listing app that can help you advertise your items on the different marketplaces, saving you the time you would otherwise need to create different listings. They are laughing all the way to the bank! On top of all that, their marketplace contains over 2 billion listings, with 350K+ listings added daily by sellers. Mercaris reuse report revealed that: Americans are projected to spend $160.1 billion on secondhand Items in 2021. BEWARE OF SELLER CLOSET ROUSS ON MERCARI! Mercari Local & Shipping - allow for both methods of shipping, which increases chances of a sale. We recommend opting into messages from our team to stay up-to-date on your listings and orders. Thanks for your article! I was given no chance to prove my innocence, the compliance team didnt do any proper checks to prove authenticity (even though I provided evidence and proof to it being authentic, in the form of pictures and emails of the receipts). I have sold 4 items in a very short time. junio 16, 2022 . Therefore, you can take two approaches to sell your products on Mercari. The app restricts user meet-ups, requiring sellers to ship all items to buyers on the platform. How did I know they were womens and not mens? These are items that copy the styling but do not purport to be originals. And I have clean ratings, but some are sooooo thankless and wont rate you just to punish you LOL. When listing an item, make sure all details in your listing are accurate such as: You should always use original photos of the products in natural light so that buyers can see the exact color of the items. With that information, you can easily price your item. I bought a camera lens and asked if it fit my camera. It is the fact that Mercari didnt honor taking care of the customer that concerns me even more. trusted seller, item that I want, cheaper than normal but still reasonable; never comes. Create an account to follow your favorite communities and start taking part in conversations. if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[300,250],'ecomsay_com-leader-1','ezslot_10',134,'0','0'])};__ez_fad_position('div-gpt-ad-ecomsay_com-leader-1-0');And the answer to the question, how safe is Mercari largely depends on how good you are at verifying your seller or buyer when dealing. At least one of them has been relisted at a higher price. Hopefully they contact you about it. and if you list the item again Ebay will again remove it, and to ensure you really have learned your lesson they will suspend your selling account, So don't. They are the worst. you will get the wrong item or it wont come. It would not power up. Mercari also uses an escrow payment system in order to guarantee a safe and reliable transaction service for everyone. do not sell on Mercari. Mercari is a popular e-commerce platform in Japan in recent years. The most important part of this section is the listing title, because its what buyers initially see. Try it for yourself, register for free, and enjoy a 14-day trial with no commitment or credit card required. What outrageous lie and l want something done. To keep the marketplace safe all sellers need to verify their identity. I have been swindled out of funds by buyers claiming issues with orders. How does one contact Mercari for non receipt of the package I ordered. I will look elsewhere for the items I am in need of. I think Ill look into E-bay. The bad thing is this seller had over 50 completed transactions with fairly good feedback. They wouldnt refund my money nor would they allow me to rate the seller with negative feedback. On the first, I never heard from the seller so I cancelled the transaction (4 days). How could they have known it was/is a "knock off"???? Do note that this means you will need to provide additional identity verification. If you've already registered, sign in. For Mercari, these items include: Illegal items Tobacco product Drugs Alcohol FDA restricted items such as vitamins, diet products, home remedies, and homemade cosmetics (anything ingestible) Huge federal crime, these platforms dont care, anything to make a buck. tracking number incorrect, ordered a few weeks ago, still hasnt come. So they have denied my return and refund request. I wish I had seen these reviews prior to ordering from this site. I brought a coach purse from Katherin Aucoin. Did you check the seller reviews and description before buying? Can I sell replica items if I state that the item is a replica or fake? According to the shirts fed ex tracking history it was picked up at a location of a warehouse in North Carolina( not Jersey) and inside of the package I received also had a thank you card from an Instagram replica boutique ( as In a place that recreates designer items as knock offs )located in Lagos Nigeria. Just be sure to keep your descriptions clear if anything has been used, opened, or might need a bit of cleaning. Can I recover my money from Mercari? If youre wondering how to sell on Mercari, you have come to the right place. I am going to share my top tips with you that will help you prevent getting scammed when buying and selling on Mercari. Mercari itself is a reliable platform but the sellers/buyers on it might not be reliable. Its DEFINITELY NOT WORTH IT for any Decent Seller. Note: Kitchen cutlery and multitools that include knives are However, for this kind of situation, this is the path that we have to go through, based on our market guidelines. Hey I'm Arslan, the guy behind Ecomsay. It seems that all of the rotten sellers that were thrown off of Ebay and other like sites are scamming people on this site. So, while you can trust that Mercari is safe, you must do your due diligence about the buyer/seller before dealing. Any items sent without a tracking number are subject to cancellation, even if sent. Ill definitely stay away from this site due to everyones feedback. How to Make Money Editing Videos in 2023 (Ultimate Guide), How to Make Money on Upwork Without Skills (11 Best Gigs), How to Make the Perfect LinkedIn Profile (Career Expert Tips), How to Invest in Real Estate without Being a Landlord, Biggest Resume Mistakes People Make & How to Avoid Them, What is House Hacking? When I purchased a knock off Louis Vuitton at an estate sale, I was told it was authentic. vitamins, diet products, muscle enhancers, home remedies and homemade Sellers have no protections. The Mercari Local option is one of my favorite parts of the platform. This would be a good place to share your bad experiences just since this is basically a bad experience PSA anyway. If youve received a fake, counterfeit, or not the same item as described in the listing, Mercari allows you to request a refund within 3 days from the delivery date. SOrry but if an item costs thousands of dollars, the manufacturers like L V do not replicas sold here. Heroine is a trademark of Grailed, Inc. eBay is a trademark of eBay, Inc. Facebook is a trademark of Facebook, Inc. Facebook Marketplace is a trademark of Facebook, Inc. OneShop is not endorsed, certified, or affiliated by List Perfectly, Vendoo, mercariBOT, ResellKit, SellerInsight, PrimeLister, Cross List It, Hammoq, ListingJoy, Crosslist, Poshmark, Tradesy, Mercari, Depop, Grailed, Facebook Marketplace, eBay, Kidizen, or Etsy. The seller dropped off the item to USPS instead of UPS. Hit your target markets bullseye and claim your. Whenever a seller lists a prohibited item, it will be against their Terms of Service regardless of whether the seller acted intentionally or not. So Im sitting here now thinking what my best option is as far as how to report this so I get reimbursed. Im also so grateful that Arslan posted such detailed info. I wanted to add my negative review here along with ALL the other bad reviews of Mercari. Dont wait and get yourself into my situation. The buyer decided to return it for no reason, and Mercari approved it. (San Francisco) Better Business Bureau and after reading the reviews and you go ahead and do business with this site you will deserve all the bad things that will happen to you. When buying and selling on Mercari, its crucial for both parties to know these two policies to prevent issues later on: Mercari has different cancellation policies for both buyers and sellers. Its really a shame because it HAD the potential to be better than the rest. How in the heck could they know if the purse I listed was a "fake" or not? I Appreciate your time and effort put into this article. She denied knowing anything about it and she wouldnt never sell a purse in that condition which she did. Also the compliance team are the only group that have any authority. Very annoying and frustrating and ultimately as big waste of time. What is my best course of action to get my money back? It is pointless for a buy buyer get rated. If the seller agrees and Mercari confirms that the order hasnt shipped, youll get a refund. Selling things you no longer need is not only a great way to clear your space and make room for yourself, but its something really anyone can do, right from home. You claim buyer no is: As a buyer, you wont be able to request a refund after those 3 days or if you already rated the buyer for your order. Fortunately, creating an account on Mercari takes minutes not hours. LUCKILY, I did not mark the item delivered only by pure chance. When listing an item, youll have to choose whether you want to ship on your own or let Mercari handle shipping for you. places like Ebay are better, Hi all , I have been shopping and selling on Mercari for few years A day after that received a response that they had resolved my issue with seller and I should let them know if I did not receive a new tracking number. So here I am trying to express my issue with my purchase, but Mercari tells me that I can just cancel. The only thing Mercari has to be bothered with is the occasional educated buyer like yourself. If you get your account suspended because of any of these products, be sure to revise your listings before you get suspended from other platforms like Etsy, Amazon, or eBay as well. The second computer has never arrived. Successfully sell Food and Candy on the Mercari App and Website for Small Business Sellers. You have so many different sellers selling bootleg copies of movies and tv shows. Provide a valid tracking number to the buyer, Never create multiple listings of the same item, Never list items glorifying violence or associated with hate groups, Never provide false information in listings or messages, Never abuse, threaten, troll, degrade, or harass your buyer or seller, Never the buyer to rate before he or she received it, Never encourage buyers or sellers to deal outside of Mercari. Without worry, you can leave the manual and time-consuming tasks so you can focus on more important things to grow your business. Mercari will email you a shipping label. Until then, Mercari holds the sellers payment but if the buyer fails to confirm the order within 3 days of delivery, Mercari will release the payment to the seller. I understand that the resolution or answer given does not favor your end for now. The author should link to law firms that cover class action or help put people together whove been wronged and their money withheld. On the contrary, if the seller denies your cancellation request then you cant do anything to cancel your order. Apparently no Mercari considers it a proper reason you mean a valid reason right? Then, if no return confirmation, releasing the funds to the seller. List it and you could get suspended. Thank You there was a lot of really good information to make a decision. Their philosophy is simple: if you no longer need an item, rather than throwing it away, list it through their app, and make sure it finds a new home, while earning money in the process. Cant get a hold of Mercari via phone nor chat. Always determine what your lowest price is for an item, and dont budge from that, but leave yourself some bargaining room, by setting the initial price a bit higher. The second time the buyer canceled it on the 3rd day but no reason provided. 2023 Crosslist BV. I am passionate about anything that touches entrepreneurship and on this website I share my experience with people about different online services and platforms. I've learned my lesson on listing items before I get all the accurate information. The shirt that was sent to me came from a replica site and I had photo evidence of that . be received from the victim or another party, and the item may be I've tried to spread my message about what is happening to me to other people, because honestly I do not want anyone to go through what I'm going through (I lost about $80, but I know some people are at risk of losing $1,000+ if they encounter the same situation, which is really easy to do). 3 days is your opportunity to say something. Customer service is horrible. Just wanted first to thank you for your comprehensive but clean explanation of Mercari. Only after you rate they release it. However, there is no guarantee that the sellers and buyers on it are also trustworthy. Like that $20-$100 is really going to break you. WHICH IN TURN CLOSED THE CASE. But after the 3rd day of not hearing from a Buyer they will release the funds minus the fees to the seller. USPS scans packages at pickup which in turn creates the manifesto and updates tracking info until its delivered. I have an item I want to return for the reason it is not as described. If you want to use the app you must be ready to share your: Note that Mercari is currently only available in the United States, the United Kingdom and Japan. Mercari Local - sell your item locally. Youll also learn the most profitable things to sell on Mercari, and the best strategies to boost sales that Ive learned after selling on Mercari for a long time. Hey Benjamin, Sad to hear that however thank you for sharing your bad experience with others. Refunds will be processed to the original form of payment no later than three (3) business days after confirmation from the Seller that the item was returned by the Buyer to the Seller. They said basically, it was my fault I did not verify with the seller these were indeed mens boots, prior to purchasing these boot. Millions of people use the app to buy and sell new and used items, making it a great platform to make extra money.
Romani Jewish Actresses,
Black Guy Dancing In Background Gif,
Rock Falls Police Scanner,
What Happened To Kenley From Project Runway?,
Articles C