Some of my favorite recent projects have included X, Y, and Z. 1.Technical 2 technical 3 managerial 3 round of interview. "Even though it can be difficult to hear criticism, I always pause before I respond and take time to think about it first. Are you able to be productive in any environment? Being able to problem solve and think outside the box when it comes to changing situations is a valuable skill set. What is a typical day like for you at dnata? I planned four social events per year, and the turnout was always wonderful. Sheikh Zayed Road Showing interest in gaining new skills through continued education will allow the interviewer to see you as an engaged and growth-minded candidate. First you will have an assessment test which is basically you need tackle the time limit. Life gets busy, but this is a great opportunity to network with your peers outside of the daily grind of business.". However, being a dynamic leader can make you a proponent for change in the organization. United Arab Emirates, Tel:+971 4 3166666 I submitted my application through email. "We recently had a big project within our work center. You cannot change others, but there is always the option to upgrade yourself! Privacy Policy dnata - one of the world's largest air service providers - YouTube Disgusting - accusations of chating an interview which knocked me so much that I terminated the interview and glad to say I am not a part of this company and shambles accusatory management team. | Learn more about Muhammad Shofiyan Abdul Aziz's work experience, education, connections & more . Lamentamos Dnata Customer Service Agent Salaries | Glassdoor Glassdoor has millions of jobs plus salary information, company reviews, and interview questions from people on the inside making it easy to find a job thats right for you. There were a few key takeaways from this experience. - Is there any reason why you would not hire me? Find additional company focused interview questions by practicing from one of our industry sets. Hours:{%selectedMarker.openingHours%}. United Arab Emirates This employer has claimed their Employer Profile and is engaged in the Glassdoor community. Perhaps they have multiple departments or locations. To help you prepare for a Dnata job interview, here are 31 interview questions and answer examples. Talk to the interviewer about your career progression and what you would like to see in the future. Customer Service - Dubai, UAE (Job) - Edarabia The test was good and easy for me as I am good at geographical knowledge but believe me it will be very difficult for a candidate to Crack it without having this knowledge. Be the first to find this interview helpful, All Qa realated question manual test cases, Its all about situation. P.O Box 522, Flight Catering I was asked did I google it? 2 + years experience in a Customer Service role. Other times, we will mindfully move a job for last because we feel that it makes the most sense. Even if I had googled it or had a sticky note on my PC is this not allowed, I wasn't informed I was in a closed book test. "I have used a variety of team-based messaging applications. . I have multiple safety-related tickets including X, Y, and Z. Self-motivated individual and strongly believes in teamwork. Fax:{%selectedMarker.faxNumber%} I certainly enjoy the challenge!". Include details of your project timeline, which you led, or what you had to teach yourself for the project to be successful. However we know that its what we do afterwards that makes all the difference to them achieving their full potential. Our interview questions and answers do not represent any organization, school, or company on our site. Talk to the interviewer about this specific task and what it meant to you. I interviewed at Dnata (Bangalore) in Jul 2022, Aptitude test in first round and face to face in second round interview was easy second round tjey will test our communication. PO Box 1515, Philexel Business Park Anonymous Interview Candidate in Dubai . "I have never been told to lie to a fellow employee or supervisor on the job. I have learned a great deal from both public and private work. I interviewed at Dnata (Sydney). Are you the individual who prefers to know what the routine will be, or do you thrive on the challenge and excitement of unpredictability? Most frequently, I read Pavement Publications. pour nous faire part du problme. The next question was what does API stand for, which I gave the answer. In one instance, I had a new coworker who was having some troubles fitting in. . Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. Answered June 25, 2017 - MAINTENANCE TECHNICIAN (Current Employee) - Dubai. I believe it's easier to 'do' rather than 'tell.' You have likely gained many valuable skills in your career. Anonymous Interview Candidate in Manchester, England, I applied through a recruiter. There are many options for communication software and messaging applications. dnata Ratings 2.7 Average rating of 235 reviews on Indeed Headquarters dnata Switzerland AG Postfach CH-8058 Zurich-Airport, Employees 1,001 to 5,000 Revenue More than $10B (USD) Industry Transport and Freight Website dnata company website Popular jobs at dnata Salary Satisfaction 42% Of the employees are satisfied about their pay "Continued education is vital to me because it allows me to remain current and competitive in this industry. This experience has broadened my exposure a huge range of individuals. ", "That is a great question! Get started with your Free Employer Profile, Customer Service Representative Interview, The Ultimate Job Interview Preparation Guide. I believe there are always opportunities for leadership - you have to keep your eyes open! I would have participated more in external company events. Think about what bothered you about this person and how you were affected by their behavior. Philippines, {%selectedMarker.primaryContact%} Ask me what a JSON or API is and I will tell you exactly what it is. This approach will show the interviewer that you are open to coaching and willing to expand your knowledge to make yourself the perfect fit for Dnata. ", "Without safety in the workplace, there would be complete chaos. The next question was what does API stand for, which I gave the answer. ", Be sure to check out our other company interview question sets, This company typically hires for the following careers, use these career-focused practice sets to help you win your interview. Contact us here. Be sure to research the kind of environment offered in this position before the interview. I admire the creativity and unconventional thinking in business and arts.". dnata Employee Reviews for Customer Service Representative - Indeed Interviews at Dnata Experience Positive 50% Neutral 50% Getting an Interview Applied online 67% Campus Recruiting 33% Difficulty 2.0 Average Hard Average Easy Interviews for Top Jobs at Dnata Customer Service Agent (5) Travel Consultant (4) Customer Service Representative (4) Baggage Handler (2) See more interviews for top jobs I would be delighted to work at Dnata. The dnata way We strike a balance between doing things our way - leading to service consistency - and encouraging our people to use their initiative to find new and imaginative ways to solve our customers' challenges. First, we get everyone off to a common start. Through this system, I can focus on my tasks individually, rather than stress out by the multitude of tasks ahead of me. This position with Dnata will be a perfect compliment to both my short and long-term career plan.". Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. Briefly share with the interviewer how you stay up to date on current events related to Dnata. Dubai Questions were about math, eye sight, english Grammer and passages but very tricky. Working at dnata: 238 Reviews | Indeed.com Disgusting - accusations of chating an interview which knocked me so much that I terminated the interview and glad to say I am not a part of this company and shambles accusatory management team. We are sorry for the inconvenience. Positive attitude with a natural ability to provide excellent service in a team environment, and when dealing with people from many cultures. When factoring in bonuses and additional . Written and technical interview conducted. "Thank you for asking - I do have a few questions. If you want to ace your upcoming interview, practice with our topical-based interview question sets. At this moment, if I could choose any course to take, I would pick XYZ. Customer Service Agent (5) Travel Consultant (4) Customer Service Representative (4) Baggage Handler (2) . The process took 1 week. In that interview you will have a 60 multiple choice questions which is mainly about grammar then you will have 6 situational type questions then you will have to play 2 games, Interview first then multiple tests online based on numbers and shapes, games included English test was also included A last interview with hiring manager which led to an offer letter, Anonymous Interview Candidate in Bangalore, I applied through college or university. Get Daily Job Alerts Straight in Your Inbox By Submitting Your Name and Email ID Below. Ask me what a JSON or API is and I will tell you exactly what it is. Things have gone very well for me so far, and I am thankful for that. Get More Information About Our Dnata Interview Questions. )- Exhale. We hire professional interviewers (people with multiple years of experience interviewing candidates) to help us create our interview questions and write answer examples. Wenn Interview process at dnata Overall experience Poor Excellent Easy Difficult Interview process length About a day or two 41% About a week 19% About a month 18% More than one month 12% About two weeks 11% Most reported steps On-site interview 59% Background check 51% Drug test 49% Phone call/screening 26% Written test 20% Least reported steps It was tedious work, but I knew the result would be worth the time and effort.". Employee engagement went up, and some powerful connections were made. Are there any particular courses you recommend that I take?". ", "I greatly appreciate constructive feedback. Working for Dnata is generally fine, management isn't overbearing and in fact a little distant. The Most Cliche Interview Responses and What To Say Instead, How To Approach Difficult Leadership Questions. message, contactez-nous l'adresse The test was good and easy for me as I am good at geographical knowledge but believe me it will be very difficult for a candidate to Crack it without having this knowledge. dnata Customer Service Representative Interview Questions - Indeed If so - be sure to mention those achievements as well! My criminal record is clean as is my drivers' abstract. Dnata interview details: 86 interview questions and 64 interview reviews posted anonymously by Dnata interview candidates. Job Location: Dubai, United Arab Emirates. 1.Technical 2 technical 3 managerial 4 hr thats it , - quipe de rh sympa et l'coute, mais lent l'heure de traiter des documents en general. Glassdoor has millions of jobs plus salary information, company reviews, and interview questions from people on the inside making it easy to find a job thats right for you. The typical Dnata Customer Service Agent salary is 16,026 per year. I applied online. Dnata Interview Questions (2023) | Glassdoor Glassdoor has millions of jobs plus salary information, company reviews, and interview questions from people on the inside making it easy to find a job thats right for you. You can rest assured that if you hire me for this role with Dnata, I will maintain a clean record. verdade. I am a firm believer in the idea that feedback should be implemented quickly after it's given. This employer has claimed their Employer Profile and is engaged in the Glassdoor community. You have a few leadership opportunities posted online. Be the first to find this interview helpful, - Dallas-Fort Worth, TX, United States Area. ", "I have been meticulous when paving my career path. I was asked what does JSON stand for and got the first two letters (what is this school)? It's always a great idea to have questions ready for the interviewer. After you pass that portion, you will be asked to remain seated. The biggest skill that I gained was my ability to multi-task as I worked the dual role of employee and student. envie um e-mail para Overall, I would say that my greatest work accomplishment is the positive reputation that I have in this industry.". I interviewed at Dnata (Manila, Manila) in Nov 2022. The interviewer wants to know that you have taken note of the workplace culture at Dnata and how they stand out from their competitors. and Terms of Service apply. ". The interview process at DNATA is long and strenuous as there are many preliminary rounds. 1.Technical 2 technical 3 managerial 4 hr thats it , - quipe de rh sympa et l'coute, mais lent l'heure de traiter des documents en general. I interviewed at Dnata (New York, NY) in Jul 2018 Interview The interview was a three step process, First you apply for your desired position, next you get a preliminary job review & interview with the contract manager and station duty manager. What is the interview process like at Dnata? I have interviewed for years and been interviewed never felt like I was in school with quizzes that bare no relevance to the role. Common stages of the interview process at Dnata according to 29 Glassdoor interviews include: Find a Great First Job to Jumpstart Your Career, Stand Out From the Crowd With the Perfect Cover Letter, How to Prepare for Your Interview and Land the Job. P.O Box 522, Vice President Commercial Please fill in the following fields with proper details. People cannot deny the ways that you impact their life, regardless of how they feel about you.". - What is your favorite part about working here? However, we take things well beyond that initial induction. Ajude-nos a manter o Glassdoor seguro confirmando que voc uma pessoa de Interviewer asked me about 7-8 questions and I got the offer next week after the interview. If I had to commit to just one, I would say that private transport brings me fresh challenges daily, which is exciting to me.". Why do you specifically want to work for Dnata? Dubai Free interview details posted anonymously by Dnata interview candidates. I interviewed at Dnata (Manchester, England) in Oct 2022. I wanted her to stay and enjoy her employment with us, so I took the responsibility of ensuring she was settling in well. The you ill have a hirevue interview. Candidates applying for Customer Service Associate had the quickest hiring process (on average 1 day), whereas Line Maintenance Mechanic roles had the slowest hiring process (on average 240 days). Productive and and excellent work place. Our date tracking prior to 2019 was not accurately kept. I appreciate diversity in the workplace! Muhammad Shofiyan Abdul Aziz - Customer Service Agent - dnata - LinkedIn It's important to be able to professionally give and receive feedback.". Once You Subscribed, Don't Forget To Verify It From Your Email Address. Most importantly, the interviewer wants to know how you let this person's behavior affect you and your work performance. Our team started to complete most of the tasks when it came to group projects. Ci One to one interview, the process was quite relax. Common stages of the interview process at Dnata according to 7 Glassdoor interviews include: Glassdoor has millions of jobs plus salary information, company reviews, and interview questions from people on the inside making it easy to find a job thats right for you. With that said, I can certainly work in an unpredictable environment from time to time. It felt great to accomplish so much and receive recognition for my dedication. {%selectedMarker.country%} an. - How long has this role been vacant? I found that I could redirect her to work by giving a quick reply and then asking her a pointed work question, which would get her back on task. Contact Us | dnata Often we will leave the tasks that we don't like for last in the act of procrastination. I took many weekend workshops on various topics such as Excel, Communication in the Workplace, The Art of Negotiations, and some human resource related courses as well. Shared on 21 May 2019 - Customer Service Officer - Melbourne VIC. Give an example of how you coached a coworker who was having difficulty preparing for a big presentation. Interviews for Top Jobs at Dnata. Dnata Customer Service Representative Interview Questions The interviewer wants to know that, if hired by Dnata, you would enthusiastically contribute to their safety-focused workplace environment. All interview questions are created by MockQuestions.com and are not official interview questions for any organization listed on MockQuestions.com. ", "I am someone who alternates back and forth with the right/left brain, but I will always consider myself a very creative person. To provide a consistent quality service to the customers at any designated area to all passengers at any designated area (check-in; gates; transfer desk; special handling and FMU) that is consistent with Dnata?s high service standards. Plan B is always ready to go.". Are you someone who can handle stress on the job? We completed the project three days ahead of schedule. The process took 3 days. I couldnt complete the last two. A potential employer will often base their offer on your current salary. Without a healthy work environment, morale will be low which creates an environment that fosters accidents and low productivity. Dnata Customer Service Agent Interview Questions | Glassdoor We will get enough time to answer the question and no need to be hurry. It's great to see their excitement for what's to come, and their passion for the industry. Followed by 2 technical ,1 managerial round. For that reason, I believe that it's the most important factor to consider when building a team, and creating workplace policy.". Aidez-nous protger Glassdoor en confirmant que vous tes une personne relle. Als u dit bericht blijft zien, stuur dan een e-mail This year I wrote a new procedure manual dedicated strictly to cost savings efforts. om ons te informeren over dit probleem. Answer dates might appear two to three weeks before they were published. Working for Dnata gets you recognised and other companies want to grab you. Ensure that all the requests and completion remarks are updated accurately in DMIS and that all charge notes are generated and authorised for billing. Wir entschuldigen uns fr die Umstnde. Be prepared with specific examples from a recent news story or client reviews. How you answer this question will reveal to the interviewer a lot about your personality and willingness to get along with others in a collaborative, team-based environment. We do this by creating interview questions that we think you might be asked. Downvote 4. This was disgusting behavior from an interviewer to question my integrity. Sie weiterhin diese Meldung erhalten, informieren Sie uns darber bitte per E-Mail I was also processed for final interview. Discuss any coursework that you would like to take and be sure to mention any continued education opportunities that you have recently taken if any. Customer Service Agent (CSA) (Current Employee) - Heathrow - January 26, 2023 A very good company with lots accreditation. Check out the company website, and any online reviews, to find a common theme that makes Dnata stand out from their competitors. Career progression can be a touchy subject, especially if you feel that your career hasn't progressed as well as you would have liked. {%selectedMarker.addressLocality%} I will always be myself and keep my integrity first. I say this because I like to spend my time selling and hitting targets so anything to do with documentation during business hours - I feel takes away from my business development tasks. Review the company website and other online resources to ensure the questions you are asking are not mundane, or redundant. You will be given certain situation and how will you over come and the outcome, An example of a difficult situation you fixed, tell me about yourself expectations in the workplace. Dnata Customer Service Agent Interview Questions Talk to the interviewer about your ability to control pressure in the workplace. Ensure all equipment used at the designated work location is in good working order and report any maintenance requirements to the senior management on duty. Other21 %. Simple and easy to understand the process. The hiring process at Dnata takes an average of 8 days when considering 7 user submitted interviews across all job titles. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. Sorry I couldn't remember the acronym for one! "I am currently earning a base salary of $78,000 plus a car allowance of $900/month and health benefits. ", "I would say that I have a demanding task or project, nearly every day. This question can be a tough one because everyone wants to be liked and considered personable. Take a few minutes to bring your resume to life for the interviewer. Amongst other general interview questions, I was tested on what do acronyms stand for. I feel that this role with Dnata is a perfect next step in my career right now, but I also see room for future career growth here. In my current position, I have had zero accidents in 3 years. I am proud of my 3.90 GPA. I link the questions down below. Customer Service Agent (Current Employee) - Austin, TX - February 4, 2020. para informarnos de que tienes problemas. I was also processed for final interview. My co-worker wanted to go home, and he suggested that I lie about our count. ", "My current company does not utilize any team-based messaging applications, but I am familiar with the team and project-based management programs such as Trello and Wrike.". Mohamed Jumaid - Customer Service Agent - dnata | LinkedIn A creative and varied approach to learning inspires employees to interact with their customers in a fun, personable way. I was asked did I google it? One shouldn't go without having a geographical knowledge, GDS Commands and codes of airline, city, currency, and countries locations. Si vous continuez voir ce Are there particular types of situations that you find distracting? We should prepare about our self very well, I applied online. The interviewer would like to confirm that you have a genuine interest in transportation infrastructure. Interviewed through hireview app. We are proud that our reputation attracts talented and motivated people. Handles excess luggage and collect excess payment. Organized, detail oriented, and experienced in properly handling customer inquiries and transactions. This knocked me so much that I terminated the interview and glad to say I am not a part of this company and shambles accusatory management team. The timely and efficient service provided should be in accordance to the agreed Standard Operating Procedures as well as safety and security standards set by International Civil Aviation Organisation (ICAO) and Local Airport Authorities. I have interviewed for years and been interviewed never felt like I was in school with quizzes that bare no relevance to the role. The last thing an interviewer wants to hear is a list of items you could have found the answers to from merely watching a video on their company site! When workloads increase, stress levels do too. I learned how to concentrate through chatter or disruption better than before, and I perfected my skills at refocusing someone else to the task at hand.". enviando un correo electrnico a Talk to the interviewer about any interest that you have in creativity and how you have implemented that desire in the workplace. To find out more about the cookies we use, see our Privacy Policy. Interviewed through hireview app. how do you handle your stress in a difficult time? They agreed and implemented my suggestion. Are there any courses you would recommend I take to round out my experience? Even if you're not leading a team, you can still demonstrate the qualities of a leader! After a week, I was called to report to start my duty. I take good care of myself and prioritize my workload to maintain a healthy balance in my stress levels. Aydanos a proteger Glassdoor verificando que eres una persona real. This knocked me so much that I terminated the interview and glad to say I am not a part of this company and shambles accusatory management team. Interviews at Dnata Experience Positive 73% Negative 14% Neutral 13% Getting an Interview Applied online 48% In Person 14% Recruiter 10% Difficulty 2.5 Average Hard Average Easy Interviews for Top Jobs at Dnata Customer Service Agent (5) Travel Consultant (4) Customer Service Representative (4) Baggage Handler (2) See more interviews for top jobs Assure the interviewer that you can handle these types of difficulties with professionalism and poise. para nos informar sobre o problema. Were you asked to take on a particular task, project, or responsibility that gave you a strong sense of enjoyment? scusiamo se questo pu causarti degli inconvenienti. Experienced Customer Service Agent with a demonstrated history of working in the airlines/aviation industry. Proficiency in spoken and written English. ", "I am accustomed to working in an unpredictable environment and tend to prefer that pace. Simple and easy to understand the process. I read through the job description for those and am interested in working my way into a role like that with Dnata one day. "In my previous position, I did have a coworker who didn't pull their weight which created more work for the rest of the team. You can't always predict what they may say, and you also can't always predict how you might feel in response. I am great with autonomy and working independently; however, I am also able to collaborate with my coworkers very well.". Candidates interviewing for Test Manager and Revenue Accountant rated their interviews as the hardest, whereas interviews for Travel Consultant and Baggage Handler roles were rated as the easiest. Mumbai Area, India. In addition to all of this, I see that Dnata puts an important focus on carbon footprint. ", "I fully understand why a complete background check is required in this field of work. The process took 3 days. I also have strong skills in a variety of Microsoft programs such as PowerPoint and Excel. My experience was great during the interview session. ", "I demonstrate leadership ability on a daily basis by effectively managing my projects and clients independently. the coworkers were cool and fun and the management was encouraging, supportive and DNATA care . Candidates interviewing for Vice President and Software Engineer rated their interviews as the hardest, whereas interviews for Airport Customer Service and Civil Engineer roles were rated as the easiest. I have held a couple of positions that didn't offer the growth and learning that I was expecting; however, I have bounced back nicely. Rather, I make a simple plan of which tasks are a high priority and which tasks are a lower priority.
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