>, I have problems connecting 5GHz and dual band devices wirelessly to the BT Hub>, How do I split my BT Hub's SSID (wireless network name)? Click on the title and picture of your Hub to see links to all our help. The Big Tech Question is a joint venture between, switch off the hugely irritating Smart Setup. Message 1 of 24 Manually assigning IP addresses on Smart Hub 2 Hi there. Enter your email address to subscribe to this blog and receive notifications of new posts by email. You'll then be able to change these settings: Separate Bands Ethernet sockets are becoming increasingly rare on laptops, but if you are able to plug a cable directly between router and computer, do so. Advanced settings How do I use my Smart Hub as a modem only? This table shows the main differences between them. 16-08-2022 To set up port forwarding, click a dropdown for your model of Hub. Any thoughts on this would be welcome. Every device that uses the internet sends its packets of data through specific ports. on >, What is the Smart Wireless feature in my BT Hub? >, BT Home Hub 5 - Information and troubleshooting guide. It's not an extension socket, Press the Power button on the Hub to switch it on. This means when you search for your Hub in the list of wireless names on your device you'll only see one. You can edit names and devices anytime you want. How do I set up port forwarding on my BT Hub? Your Hub is ready when the light turns steady blue. They're on the back of your Hub. If you've a Hub 4 or Broadband (copper broadband) download the relevant user guide below or follow these instructions. It only works when Separate Bands is off. So if you're connecting a device that you'll be using around your premises, it's better to connect it to the 2.4GHz band. im using italk atm and a zyxel router how can i daisy chain to the bt hub 2 so i can use the bt hubs 5 ghz wifi, too complicated for we oldies. According to BT, these latest broadband routers are more powerful than ever, allowing customers to connect more devices than before without any discernible loss of download speed. How can I turn it on and off? It may be your browser causing the issue do check in its settings or in your Antivirus program. Over the years, we've developed better and better Hubs (routers) for our customers as new technology has become available. Plug the broadband cable (grey ends) into your Hub and the other end into your master phone socket. Here's how to set up a Hub 3. Barry has scribbled about tech for almost 20 years for The Sunday Times, PC Pro, WebUser, Which? Your Smart Hub automatically scans for the best wireless channel. If your Hub doesnt have a red WAN port, you may have been sent the wrong Hub type. If you have it, unplug all your old broadband kit, including the old power plug, filters and Ethernet cables. >, Where do I find the default admin password for my BT Hub? Also, what to do if you've forgotten it. View or change the wireless password that you need to enter on every device before it can connect wirelessly to your Hub. The BT Mini Hub doesn't support application sharing or port forwarding. It's also easy to see the Hub Manager across all devices. BT Home Hub 5 - Information and troubleshooting guide (for Fibre you install yourself). How do I control the time when devices can access the internet on my Smart Hub? Instead the Home Hub 5 connects to the Openreach modem (or ONT). Then click on Advanced Settings. The default mode here is Mode 1. The video below shows you how to set up your BT Smart Hub. If you want to make any changes to the hub settings, you'll need the admin password. Email Barry at barry@bigtechquestion.com. >, What is the Smart Wireless feature in my BT Hub? You can re-use your filter and Ethernet cables so please keep them. Press the Power button on the back of the Hub to turn it on. The light on the front will change colours while your Hub sets itself up. Alongside the launch of our new BT Smart Hub 2, we've redesigned the Hub Manager. How do I change my Smart Hub's wireless settings? The video below shows you how to set up your BT Smart Hub. Unplug the battery pack from the power supply. If you have it, unplug all your old broadband kit, including your old power plug. How can I set up or change the admin password on my BT Hub? As a general guide, 5GHz provides better speed while 2.4GHz gives better range. BT Smart Hub 2 manager and Windows 11 Go to solution My laptop running Windows 10 is happy to let me talk to my Smart Hub 2 manager via 192.168.1.254 via a browser. The password should now be changed to something of your choice. If this happens get in touch with us. You can configure your Hub to use Dynamic DNS. If it's not listed you'll need to create a new port forwarding rule. Learn how your comment data is processed. Remember, if you've got Fibre broadband you'll need to set up your Hub with the Openreach modem - see the instructions further down. How do I restrict the wireless devices that can connect to my Hub? >, What is the Wireless mode feature on my BT Smart Hub? It's also easy to see the Hub Manager across all devices. It's not an extension socket. The hub manager doesn't support HTTPS, only HTTP and hence will show as 'insecure' . How to access the Smart Hub Manager; Download the Business Smart Hub 2 user guide; Using. Follow the instructions that automatically appear on the screen to change your password. Fibre customers:Many faults can be fixed by power cycling the Openreach modem turning it off and on again. This table shows the main differences between them Over the years, we've developed better and better Hubs (routers) for our customers as new technology has become available. It's on or it's off. Type the following numbers into the address bar: Type 192.168.1.254 in a web browser to open BT Hub Manager. If you've still got problems, try ourBroadband troubleshooter>, If you've got Complete Wi-Fi and need help connecting your Wi-Fi disc, see How do I set up Complete Wi-Fi? Depending on the position of the Openreach modem, fibre customers might not be able to change the position of their BT Hub. Security Password Three Main Factors That Will Shape Software Testing in 2021, EE Top Up Guide For Pay As You Go Customers. Announcements, Guides & Community Updates. Your Hub will be called something like BTHub6-ABCD. No, it really is that simple. This may be useful if you're having difficulties with an older device or you're moving a device around your premises. on Sorry not much help really. Yvonne, How do I retrieve my phone numbers from the stored file I place on the router manager, The Big Tech Question delivers straight answers to the biggest questions in tech. >, For more advice on how to get the best from your BT Hub, visit Help for Hubs>, Or, if youve got one of our older Hubs why not buy our latest BT Smart Hub? >, How do I see which of my BT Hub's wireless bands my device is connected to? on Check the lights on your Hub: If you can't get online, check the colour of the light in front of your Hub. Note: you'll need a Dynamic DNS service provider to use this feature. If your device supports WPS, just press the WPS button on your Hub - it's a quick way to connect. Go to the Smart Hub 1 guide. This table shows the main differences between them. Then fill in the details for your Dynamic DNS service. If your Smart Hub doesnt have a red WAN port, you may have been sent the wrong Hub type. Can I connect my BT Hub using a telephone extension lead or socket doubler/splitter? A steady blue light on the front of the Hub means everything's OK. None - anyone can connect to your wireless network without entering a password. Alternatively choose your Hub from the dropdown to find out how to connect. Whether yours is the latest BT Smart Hub 2, the BT Mini Hub or a BT Home Hub, its the wireless router whose job is to deliver reliable and fast broadband to all areas of your house, so you and your family can take full advantage of your superfast internet connection. Options All forum topics Previous Topic Next Topic Simoneale73 Beginner on 13-04-2021 16h36 18,109 Views Message 1 of 2 Can not access hub manager - 192.168.1.254 (or any variation on the last digit) via PC Go to solution Connecting your BT Smart Hub 2 Connecting your BT Smart Hub and Ultrafast Smart Hub Connecting your BT Home Hub 4 and Hub 5 Connecting your BT Home Hub 3 Setting up a Hub 3 or Hub 4 with an Openreach modem Connect the power cable to your Hub, plug it in at the wall and switch the socket on. >, What is the Wireless mode feature on my BT Smart Hub? Your browser either does not have JavaScript enabled or does not appear to support enough features of JavaScript to be used well on this site. By default, your Smart Hub will have this switched off. If you are using a VPN, say for homeworking, its possible you might need to set up port forwarding, but you will need to know the port range information from your IT department and most VPN clients should work on the hub without this being required. 16h26. WPA2 - the default setting (we strongly recommend you use this). Whats more, BT claims the wifi-signal from a Smart Hub is capable of reaching further than any router from their broadband competitors. If that doesnt work, try connecting to the router via an Ethernet cable (shown below). The light on the left of the Hub will flash blue. >, How do I see which of my BT Hub's wireless bands my device is connected to? Channels Here's how to set up a Hub 4 or Hub 5. How to access the Smart Hub Manager The Hub Manager is where you can change or view your Hub's settings. Your hub is only accesible on your home LAN hence it is http and not https. This means that if you forget your password youll get the option to see your password hint, which should give you enough information to jog your memory. How do I assign multiple Static IP addresses on the Smart Hub? On digging deeper, i get blank screen with 192.168.1.254, raw html and a not secure message with http://192.168.1.254and finally a red not secure warning screen with https://192.168.1.254. And some questions nobody really wanted the answers to. This Video Demonstrates how to assign Static IP address to a device connected to BT Hub 6 using the online the BT Smart Hub Manager. Every device that uses the internet sends its packets of data through specific ports. We know its a clich but resetting works more often than youd think. Plug the broadband cable (grey ends) into your Hub and the other end into your master phone socket. Give it a couple of minutes. It's also easy to see the Hub Manager across all devices. If everything is working properly you should see a screen like this (some details have been blurred for security reasons): This will give you basic details, such as whether the router is connected to the internet, the status of the different wireless bands, and how many devices are connected to your router (21 in our house!). The default BT Smart Hub IP Address is: 192.168.1.254. Slide the two parts of the Hub's power plug together until they click into place. In order to get download speeds of 100Mbps and over, its important you use the supplied red Cat5e Ethernet cable, if you use another cable you may get slower speeds. Copyright 2022. >, How do I turn wireless on and off on the BT Hub? How to open the Hub Manager Open a new web browser Type 192.168.1.254 into the address bar This takes a few minutes. and many others. Open a web browser Type 192.168.1.254 into the address bar (where you normally type the internet address; there's no need for www or http, just type the number directly into the address bar). If your modem has a Battery Backup Unit (BBU), disconnect the cable connecting the BBU and the modem. Disconnect the red Ethernet cable that connects the modem to the Smart Hub. Every time a new device connects to your BT hub, Smart Setup automatically kicks in to prompt you to use all sorts of BT-specific services that you probably dont need. How do I view the devices connected to my Smart Hub? Your browser either does not have JavaScript enabled or does not appear to support enough features of JavaScript to be used well on this site. Band Steering Use the links to find out more about how you use the Hub Manager to change settings: What is Smart Setup on the BT Hub? BT Hubs are configured to handle that data transmission automatically, but sometimes you may want to create your own port forwarding rules. Viewing the status of your Smart Hub 2; Changing the wireless settings on Smart Hub 2; Restricting the wireless devices that can connect to your Smart Hub 2; Setting up IPv4/IPv6 DNS servers or dynamic DNS on Smart Hub 2; Using Smart Hub 2 as a modem only . Once youre logged in youll see a button for Advanced Settings. If you have it, unplug all your old broadband kit, including your old power plug. Make sure the Openreach modem is powered up, For more advice on how to get the best from your BT Hub, visit Help for Hubs>, Or, if youve got one of our older Hubs why not buy our latest BT Smart Hub? This last screen permits me to then continue and arrive at the hub home page. First, reset the router, either by pulling its plug out or by using the reset button on the top of the device. If you've got Broadband (copper broadband) download the user guide below or follow these instructions. The master socket is the main socket for the phone line in your home. 15h14. Select Save to store your changes. Solid surfaces like walls, doors, wardrobes and cupboards slow down your wi-fi speeds. Ah ha gg30340, that's why you are aDistinguished Sage, never noticed http vs https. Check the lights on your Hub:If you can't get online, check the colour of the light in front of your Hub. Use your Hub Manager to get the best from your WiFi and manage settings: see all your connected devices; see your broadband performance; fix problems using help wizards; access advanced settings; change your WiFi password To open your Hub Manager: make sure your Hub Manager is connected to your computer; open your web browser on your device Download the user guide below or follow these instructions on how to set things up: BT Home Hub 3 - BT Infinity getting started (2012-2013 version). However, if the Wi-Fi has dropped out, you might not see the settings. Choose BT Access Control from the options. That all sounds great, you say, but to make the most of your fancy superfast broadband internet connection you need to be able to access the BT Hub Manager. If you dont see the BT Hub Manager screen when you type 192.168.1.254 into your browser address bar: Ofcom Move Triggers Rollout of Superfast Openreach Fibre, Digitalisation & AI in 2021: What you need to know, 5 Hurdles Encountered During The Penetration Testing Process. Full Fibre customers wont use microfilters. >, Visit our welcome pages for help getting started with your new products and extras>, Connecting your BT Smart Hub and Ultrafast Smart Hub, Setting up a Hub 3 or Hub 4 with an Openreach modem. >, How do I turn wireless on and off on the BT Hub? There are different ways to switch on access controls depending on which type of BT router you have: BT might think its smart but we know that plenty of broadband customers with a BT hub find the Smart Setup wizard pretty annoying. The easiest way to access the BT Smart Hub Manager is to type 192.168.1.254 into a web browser, or simply click on our link. View all small & medium business solutions, Cyber attacks don't come with friendly warnings, The Future is Now: insight for your business, Save time, manage your account, and check your services at your fingertips, Positioning your Hub to get the most from your wi-fi, Download the Business Smart Hub user guide. Are you having problems with BT Hub Manager? When your device connects, it automatically chooses the . If this happens get in touch with us. View all small & medium business solutions, Cyber attacks don't come with friendly warnings, The Future is Now: insight for your business, Save time, manage your account, and check your services at your fingertips, Positioning your Smart Hub 2 to get the most from your wi-fi, Download the Business Smart Hub 2 user guide, Changing the wireless settings on Smart Hub 2, Restricting the wireless devices that can connect to your Smart Hub 2, Setting up IPv4/IPv6 DNS servers or dynamic DNS on Smart Hub 2, Controlling the time when devices can access the internet on Smart Hub 2, Creating a Port Forwarding rule on Smart Hub 2, Set up and assign multiple Static IP addresses on the Smart Hub 2, WAN port on Smart Hub 2 and using it for Ethernet, Getting started with your BT Business products (onboarding guide). Richard, I run Windows 11 and using Edge is fine. You'll then be able to change these settings: Separate Bands. If yours is a BT Smart Hub or Smart Hub 2 youll see a, If youve got BT Home Hub 4 or Hub 5, click on. To set a different password, first of all type 192.168.1.254 into a web browser to access BT Hub Manager. As it is only possible to connect to it within your LAN it is perfectly OK. 0 Ratings mintech Beginner on 07-06-2020 20h10 3,425 Views Message 4 of 6 Re: Smart Hub 2 manager settings Thanks . Maybe change the password, adjust the parental controls or switch off the hugely irritating Smart Setup. WPS (Wi-fi Protected Setup) lets you connect a device without entering the wireless password. From the Hub Manager, click on Advanced Settings, then Wireless. not the same as the wireless password. Got a BT Business Smart Hub 1? Find what hub you have BT Smart Hub BT Smart Hub 2 BT Home Hub 3 BT Home Hub 4 BT Home Hub 5 Differences between each Hub Still need help? Web admin interface of the BT Smart Hub 2 router. My new Windows 11 laptop will not come up with a screen for the hub manager, either displaying a blank screen or occasionally shown raw HTML. >, How do I turn off BT Access Control for a device? BT Home Hub 3 - BT Total Broadband getting started (2012-2013 version), If you have it, unplug all your old broadband kit, including the old power plug, filters and Ethernet cables and send it back to us for recycling>. Set the security level for your Hub's wireless connection -. If you've got fibre broadband and a Hub 3 or Hub 4, then you'll need to use an Openreach modem. If it isn't blue, see connection troubleshooting below for help with connecting. Press the Power button on the Hub to turn it on. For instance, you could change it from the default, which will be similar to BTBHub6-ABCD, to something more meaningful to you or your customers, like Tom's Caf'. When your device connects, it automatically chooses the best wireless band. Depending on your socket type, you might need to use a filter. With BT Hub Manager youll be able to see at a glance if someone is using your wireless broadband signal without your permission. Youll need the Admin Password for Hub Manager to make changes to the advanced settings. >. You want to fiddle with the settings of your BT Smart Hub. How do I create a Port Forwarding rule on my Smart Hub? For example, if you dont want your children to be online when they should be sleeping, you can tell BT Hub Manager to restrict internet access from your kids mobiles from midnight to 8am. If you're setting up the Hub yourself, we'll email or text you when your broadband is ready. 16-08-2022 Whats next? how do I find out what download speed I should be getting? A master socket is the main socket for the phone line in your home. Only change it if you're having connection problems with your device. If there are any devices listed there that you dont recognise, you can turn off wireless access for that device while you investigate further. They're on the back of your Hub. Network Name Full Fibre customers wont use microfilters. This will open the Hub Manager. We hope you wont have any problems with BT Hub Manager if your follow our guide but if you do we can suggest one or two solutions. You'll need your Hub's wireless network name and password. On BT Smart Hub and Smart Hub 2, click on System, then select Admin password. The red-ended Ethernet cable goes from the Port/LAN1 slot on the ONT to the port marked WAN, which is yellow on the Smart Hub 2. WPA-Auto - if you're having problems connecting older devices. Unsurprisingly, we've called this gizmo Smart Scan. 16-08-2022 If youve lost that card, it should also be on a sticker on the base of the router. Even if your Smart Hub has lost its internet connection, you should still be able to access the Manager. So my problem is nearly solved. Different types of BT Hub Over the years, we've developed better and better Hubs (routers) for our customers as new technology has become available.
