Same for me. They transferred me to a manager who said that usually they only replace a rod at no cost when there's a defect and that typically happens during the first couple of months of ownership, but they would go ahead and do my first replacement for free. See Also: Loomis human resources phone number Preview / Show details, For immediate assistance simply click on the live chat button to start a conversation with a Customer Service Associate Live chat hours: Monday - Friday 10:00-19:00 Eastern Customer , See Also: G.loomis customer service phone number Preview / Show details, Corporate Headquarters 850 N. Park Road P.O. The Loomis company has established satellite offices in New York and Florida. Our contact details are: G.Loomis 1359 Down River DrWoodland, Washington 98674 Phone: , Loomis International (US) LLC 130 Sheridan Blvd. I was able to use the Xpeditor service and I gotan IMX. Regardless of the situation, there is a dedicated support or account resource ready to help. charge the shipping ($20) to get it back to you. Final score: No. Loomis Development is actively seeking raw , Contact Us. Our call centre hours are: Monday to Friday 08:00 to 20:00 Eastern, Quebec 08:00-17:00 Eastern. Rod manufacturer G. Loomis has announced updates to its warranty program to include a 'Born On' serial number on all new rods, along with a more straightforward rod return process for the G. Loomis Xpeditor Service. G. Loomis 1359 Down River Drive Woodland, Washington 98674 Phone: 1-877-577-0600. As a Loomis client we understand your need to have shipments delivered back to you and your customers as quickly and efficiently as possible. Loomis Express. A career at Loomis comes with many advantages. good fish, but not near big enough to break a rod. It's a fee based warranty program that allows you to get a new rod rather quickly and for pretty much whatever reason. October 5, 2020 in Fishing Rods, Reels, Line, and Knots. , , , 96 : KMS 2022 23 , , , : , Get subsidy to buy machinery and equipment | , 3 . You may pay a price for the rod at first, but they back them up. Please refer to our service alert section for updates. Your link has been automatically embedded. 3 Adams Central 47, No. I wouldnt buy another Loomis rod if it automatically set the hook. 427 Pido Road Peterborough, ON K9J 6X7, See Also: Loomis customer support Preview / Show details, If you have questions about Loomis Enzymes products or integrating Loomis Enzymes into your practice, don't hesitate to contact us! . thats the way it should be though, for as much as they cost. Xpeditor Our Xpeditor Service is a no-fault, "no questions asked" replacement program designed to get you back on the water fast (U.S. And Canada customers only). National Customer Service Contact - Loomis Contact Name First Last Email I would like more information about: Property & Casualty Employee Benefits Personal Insurance Aviation Insurance Marine & Boat Insurance Franchise Programs School Programs Other (describe briefly below) CAPTCHA The Loomis Company was established with one thing in mind, Customer Care. For billing or invoice related questions email click My Fenwick lost the last 3 at the tip on 08/02. Box 7011Wyomissing, PA 19610Phone 610-374-4040Fax 610-374-6578info@loomisco.com. It is not my intention to bash G Loomis here as I have used their rods for the past 25 years or so and always been pleased although I have not had to utilize their warranty program or customer service. It was an older CBR series rod. By the way, I would never intentionally break a rod to take advantage of a replacement program but breaking my nearly 20 year-old 843 GLX and only paying $110 to replace it with their $450ish upgrade was a helluva deal for me. You may get lucky and get the new version. Transition and implementation support is in place to assist and alleviate issues during transitions to Loomis services, whether you are new to the industry or just new to Loomis. . 1-866-662-0021 Yes, the $50 is a lifetime deal and it's also my understanding that no receipt is required. Paste as plain text instead, Thread starter logan1994vh; Start date Jul 2, 2021; L. logan1994vh Member. Use this page to find answers for your general questions about Loomis and its services. growth mindset activities for high school pdf In the case of man-made of natural disasters, we maintain constant lines of communication with customers through the activation of our Business Continuity Plan. Pasted as rich text. Messages 22 Reaction score 10. For all other requests, please select the appropriate contact from the above and all Customer Service related matter, please contact our Customer Service via Live Chat or by calling 1-855-256-6647, Home Doing so unlocks access to our comprehensive Xpeditor replacement program and other warranty options should you require support in the future. Even though Loomis-Goltl scored 18 points, it wasn't enough to hold off the Patriots. 2 Bridgeport 44. Every company is different, and has different challenges. I really dont like complaining and would much rather postabout how great something is. By Hopefully I'll get it by then, but even if I don't it's nice to pass along a positive customer service story. Is the $50 replacement policy a lifetime thing? Be the first to hear about products releases, news and events. "If it does happen, call the G. Loomis toll-free customer service line (877-577-0600), and our staff will walk you through the process. Contact us. Copyright 1997-2023 The Ultimate Bass Fishing Resource Guide LLC All rights reserved. Monday, December 14, 2020. Our services include property & casualty, marine & aviation, employee benefits and personal insurance. And now instead of returning the entire broken rod within 30 days after your replacement rod arrives, all we ask is for is the logo section of the blank for identification purposes." Please do not hesitate to contact our toll-free Customer Service line at . Its only $20 if you have the time to wait on it, Gloomis rocks love the CS have only had to use it twice hahahah. Email Address . dyson ball animal pro plus hard to push. If you are considering purchasing a G Loomis rodyou may want to factor this into your equation. Our customers receive peace of mind knowing that were always here when they need us. Sorry, you need to enable JavaScript to visit this website. According to the dictionary that I looked at, bashing involvesa level of prejudice. "We completely understand the frustration anglers experience from either a defect that . I am not at all indifferent to the impact of COVID. US-Inwood, NY 11096 Phone: +1 718 868 1500 Fax: +1 718 868 1181 LOS ANGELES Loomis International (US) LLC 5777 West , Contact Info NEW LOCATION 602 E. Blackhawk Dr. Byron, IL 61010 USA Phone: 815-636-7200 Fax: 815-636-7209 Web: www.loomisltd.com The Loomis Mission The Loomis Philosophy Get . Loomis Customer Service throssing Aug 13, 2021 T throssing Well-known member Messages 361 Reaction score 3 Location Lyons, CO Aug 13, 2021 #1 I have been a devoted G Loomis customer for decades, but this is now going to change, based on my recent experience with their warranty department. Visit our Support Centre. Mark Perry 67,661 And now instead of returning the entire broken rod within 30 days after your replacement rod arrives, all we ask is for is the logo section of the blank for identification purposes." The first rod they said 2-3 months and it was less than 3 weeks. This allows merchants to "see what you see" and take actions on your behalf in order to provide better assistance. With JetSure, we reimburse you up to 50% of your financial losses due to an aircraft AOG event. G. Loomis Canada. Our customer support infrastructure is built on technology. Follow a few simple steps to receive a replacement tip. Xpeditor service for NRX replacement delayed 1 to 2 months. Brampton, ON Canada, L6T 5S6. What happens if the rod becomes 20 years old and they dont make it anymore? - St. Croix - my call was answered after a 5 minute wait (they do provide a call back option), and stated to be less than a month. But, it should be able to lift a one pound fish, glad they saw my point and shipped out a new one at no charge. You cannot paste images directly. G. Loomis rods are covered by a Limited Lifetime Warranty against non-conformities in workmanship and materials for the life of the original owner. The new GLX is a beauty. Search all available positions or learn more about eligible benefits. If you send a rod back for warranty, it will take 3-5 weeks for them to process your claim AFTER receiving the rod. Our services include property & casualty, marine & aviation, employee benefits and personal insurance. here, To submit a claim for a lost or damaged parcel, please email your claim form, cost invoice, waybill or manifest to: claims@Loomis-Express.com, Please note this email is only for claims related matters. Have a question about your policy? For full terms, details and instructions on starting a claim, follow the link above. but they shouldn't break in the first place! Be the first to hear about products releases, news and events. Read This Before Posting! Same situation. Doing so unlocks access to our comprehensive Xpeditor replacement program and other warranty options should you require support in the future. I actually rarely post bad reviews. Our network of specialized companies offers highly efficient, global solutions to our clientele in four well-defined business segments: Package & Courier, LTL, Truckload and Logistics. Brampton, ON Canada, L6T 5S6. As I was afraid, I was referred back to Loomis, they said Loomis would not allow them to exchange it at the store. 1-877-549-3638 and a technical support analyst will be available to assist you with Checking on a claim? Reach our Customer Contact Center by calling 877.877.0560 from 6:30 AM to 11:30 PM CT every day or by completing the provided form. I called Loomis first thing this morning and they told me about the two options I had already read about online, both would cost me money (postage or $50). This material may not be posted on another website. I bought a Conquest and the tip broke on the very first fish I caught with it. This is a simple, solution to your AOG related financial losses. . Derek 67,919. Please note: applicable product discounts will be displayed in the cart. mheichelbech I know the $175 is steep for the Conquest but sometimes the Xpeditor service is worth it. IMPORTANT! We love our customers, so please feel free to visit us during normal business hours. For immediate assistance simply click on the live chat button to start a conversation with a Customer Service Associate Live chat hours: Monday - Friday 10:00-19:00 Eastern Customer Service 1-855-256-6647 Outside of Canada please call 1-905-460-2530 Our call centre hours are: Monday to Friday 08:00 to 20:00 Eastern, Quebec 08:00-17:00 Eastern sentiment_satisfied sentiment_neutral sentiment_dissatisfied G-Loomis Inquiry Form Please fill out all the fields and click Submit Loomis Homes. Call Sales: (612) 750-9706. A career at Loomis comes with many advantages. Gear & Gadgets on the Texas Fishing and Outdoors Show, Powered by UBB.threads PHP Forum Software 7.7.3, Moritz Chevrolet - 9101 Camp Bowie W Blvd, Fort Worth, TX - Monte Coon (817) 696-2003. G. Loomis Customer Service. Customer Services | Start a Warranty Claim, Register your Rod, Discover the Xpeditor Tip Program, Explore Xpeditor Services - G. Loomis US Free ground shipping on orders over $35 Find a Retailer Region: United States Conventional Fly Apparel & Gear About Us Support How Can We Help? A legendary reimagination of an iconic series of actions, the G. Loomis NRX+ Jig and Worm Casting Rods draw from more than forty years of technology, innovation, and design to meet the performance demand of today's avid bass angler. I work for a small company with slim margins. Display as a link instead, Unfortunately, your content contains terms that we do not allow. Box 7011 Wyomissing, PA 19610 Phone 610-374-4040 Fax 610-374-6578 [emailprotected] See All Locations The Loomis , See Also: G loomis customer service Preview / Show details, Contact us. Loomis Express They send you the new rod and you send them the old one back. Wyomissing, PA 19610 Out of curiosity I called Dobyns and St. Croix with the following results: - Dobyns - my call was answered immediately - the rep stated that returns are processed typically same day or next day and entire process takes 2 weeks max. No email replies, 22 minutes on hold and an extremely indifferent representative who very obviously only cared to get on to the next call is a deal killer for me. We are experiencing delays in parts of Canada due to weather. Phone: 1-877-577-0600. with a Customer Service Associate, Live chat hours: Monday - Friday 10:00-19:00 Eastern, Customer Service 1-855-256-6647 I also understand that to get the extreme sensitivity out of these rods and from other comparable brands you typically have to expect to give up a little durability. Will be the last time for me. Sign up for an online profile or prepare a one-time shipment using your credit card. Outside of Canada please call 1-905-460-2530, Our call centre hours are: Monday to Friday 08:00 to 20:00 Eastern, Quebec 08:00-17:00 Eastern, Write us at: You must have JavaScript enabled to use this form. Woodland, Washington 98674. Right after we got off the water I went to try and take the rod back (I've had it about a year). Just giving anyone who may find this to be pertinent, the news I just received from Loomis customer service (after a 22 minute wait on the phone). I'd heard good things about Loomis customer service and learned first hand today that it lives up to billing. Go online and get the warranty info. 2021 Copyrights. Copyright 2023 Loomis Express. go online and print out the warranty form. If your registered rod is damaged or broken, this program provides a same-model replacement for a very fair price. Your previous content has been restored. Please note: applicable product discounts will be displayed in the cart. Copyright 2023 Loomis Armored US, LLC. Contact Us, Have a question? G. Loomis rods are covered by a Limited Lifetime Warranty against non-conformities in workmanship and materials for the life of the original owner. There's a good chance the Loomis rod will be sent sooner than they estimate. So for the rod that I broke in the window, I used the G.Loomis Xpeditor Service. Be the first to hear about products releases, news and events. For complete details on G. Loomis' limited lifetime warranty and the Xpeditor Service, how to register the rod, initiate a claim . gatlinburg civil war museum; premarital counseling grand rapids, mi. 201 Westcreek Blvd Interesting how that works.if your willing to pay for something your supposed to get as part of the promise when you buy the product, all of sudden everything operates like it should. Email * Phone * I am interested , We have received your contact form submission. The rep stated that even after it passes warranty, there is a good chance the replacement rod may not be in stock and would likely not get replaced until after the New Year. View customer complaints of G Loomis Inc, BBB helps resolve disputes with the services or products a business provides. Customer Service Putting Our Customers First Our customers receive peace of mind knowing that we're always here when they need us. JetSure is the only AOG insurance solution available today. If the guy had even one ounce of care about the deal I would have been more understanding. I hear you. Loomis Flooring USA 5825 Horseshoe Bar Road, Loomis, , Loomis Development is actively seeking raw land to purchase for the development of lifestyle homes and thriving communities. My partner saw it happen and was shocked a fish that small broke the rod. i had the same thing happen on the first fish i caught on my flipping rod down at falcon. All rights reserved. etc. Privacy Statement. Creating an account has many benefits: check out faster, keep more than one address, track orders and more. See Also: G.loomis customer service phone number Preview / Show details . They will send you a rod almost immediately and they can tell you what they have on hand. . I agree it should not break in the first place, that's why I stressed to them that I did not want to have not even a penny out of my pocket for a replacement and they agreed. Upload or insert images from URL. It's just been my experience for the last 25 years including up until 8 months ago, every time I've had even the smallest issue it's been taken care of quickly. One of the most important lessons from COVID is how much the USA needs to diversify its supply chain away from China and other countries. 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