A number of subscribers of Apple TV are discovering sound problems in recent release "Greyhound," with an audio sync issue being noticed roughly an hour into the movie. Under Default Audio Output, make sure that the room with HomePod or HomePod mini is selected. We understand that youre experiencing an audio sync issue with your Apple TV, and youve already tried some excellent troubleshooting. On Apple TV: Click on the Settings app on the Home screen. #1. At any time, you can reset and repeat the Wireless Audio Sync test. Oct 5, 2021 3:00 AM in response to aigars16. Sometimes it takes a couple of tries. Just updated my Apple TV 4K to 14.5 and it has completely thrown my Homepods out of sync with my TV speakers. (I've tried disabling this, but no change in the sync issues). Apple TV is way more stable. Note: This issue applies to some TV models released in 2019 or later. provided; every potential issue may involve several factors not detailed in the conversations 78. For instance, we recently covered a story where Apple TV users faced stuttering issues when playing 4K HDR remixes on the Plex app after the v8.12 update. My device is set to auto update and is current. Since tvOS 14, when using airpods pro with Apple TV, the dialogue is wildly out of sync. Apple 4K TVs lip sync audio out of sync A quick google search suggests this is a common problem. Thats why I bought these. Set audio to "Best Quality Available". Ccastle84. If we watch a program through the cloud dvr, or on demand within the Spectrum app the audio sync issues are not present, the issue is only present when watching regular programming within the Spectrum app. Yes, that's happening on my M1 Mac, but not on my Intel Mac.Also, most CBS videos, but not all, appear to demand money to watch, even though I'm subscribed to Paramount+.Both of these symptoms started at the same time for me. The new tool requires that your iPhone is using iOS 13, while your Apple TV has tvOS 13 installed. Reproduction without explicit permission is prohibited, What to Do if Video and Audio Wont Sync on Apple TV, Bypass Your Receiver for Video and Check Your Cables, iOS 13 or iPadOS problems and how to fix them -, How To Fix Messages and iMessage Problems in iOS 11, iMessage not working iOS 13 or iPadOS? To fix audio and video sync issues on Apple TV, install the latest tvOS updates. Please help. PiunikaWeb started as purely an investigative tech journalism website with main focus on breaking or exclusive news. tvOS 14, Oct 5, 2021 4:52 AM in response to Ali_E1. Only thing is since my soundbar does not have HDMI 2.1 ports, Id rather run the ATV straight into the TV if at all possible. What is odd to me is that once the audio/visual goes out of synch during a show, it stays out of sync when I exit the application. scarter17, User profile for user: In no time, our stories got picked up by the likes of Forbes, Foxnews, Gizmodo, TechCrunch, Engadget, The Verge, Macrumors, and many others. Oct 9, 2021 6:25 AM in response to SpWargo. My setup is: Apple TV > HDMI > Philips OLED TV > optical > Sonos Soundbar. For the past few weeks, many of them have voiced their concern that the Plex app is bugged with audio sync issues on their Apple TV. In no time, our stories got picked up by the likes of Forbes, Foxnews, Gizmodo, TechCrunch, Engadget, The Verge, Macrumors, and many others. Yes, brutal sync issues with 14.5. This site contains user submitted content, comments and opinions and is for informational purposes By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. The test itself doesn't require further interaction. I have tested with them and it's still not a problem. Sending to AirPlay 2 devices is good and sending from iPhone to yamaha airplay is good. This issue can occur if the audio format of the HDMI device is set to bitstream output (Dolby Digital, Dolby Digital Plus, DTS, etc. For example, your Apple TV should automatically select the highest quality audio compatible with your television, but it may not be compatible with all the content youre watching. Apple disclaims any and all liability for the acts, This is how it stacks up against Apple's counterpart, the new M2-based 14-inch MacBook Pro. Spoke to support over the phone, no fix in sight, no way to downgrade from tvOS 15 Really disappointed. sync is much better when using airplay but still not 100% perfect. Watched two Netfix movies last night with no issues, but tonight the sound streams to my airplay Bose speakers ahead of the video. The issue is consistent across all Apple TV 4k models and Apple TV HD models who did the upgrade. I have the same issue but only if I use airplay to direct the audio to my speakers. captured in an electronic forum and Apple can therefore provide no guarantee as to the efficacy of Sep 29, 2021 8:21 PM in response to aigars16. Everything was just fine before the 14.5 update and now it's a shambles. Does one sound better than the other? If you are looking for a small, portable charger that offers a neat way to charge multiple devices, the Magsafe-compatible Sparkee charger might be the right choice for you. NY 10036. tvOS 15, Sep 25, 2021 5:36 AM in response to aigars16. Please investigate the root cause. Apple may provide or recommend responses as a possible solution based on the information Bigus_Phillus, User profile for user: There are some shows that appear to be doing this when theyre not, if they are dubbed versions. This further indicates that the stable tvOS 14.6 update should be able to fix the audio sync issues for all Apple TV users. One could get rid of the issue by switching to the Infuse client. What can I do? Samsung's Galaxy S23 Ultra is a high-end smartphone that aims at Apple's iPhone 14 Pro with a 200-megapixel camera and a high-resolution 6.8-inch display, as well as a stylus. Before 14.5, the wireless sync tool did a great job, now it doesnt. Oct 7, 2021 8:38 PM in response to Ccastle84. Apart from the obvious lag between the audio and video, the latter also tends to get pixelated and/or freeze as well. YouTube TV audio is out of sync with video. wouterdam, User profile for user: If I pause and immediately play it is resynced. With Wireless Audio Sync, your handset is used to identify and correct audio problems that sometimes occur when an Apple TV uses secondary speakers. Benfeever, User profile for user: Works great for years. A number of Apple TV app and set-top box users are reporting a curious issue in which some content, including purchased and rented shows, play without audio. Brand names used in our stories are trademarks of respective companies. I made sure to test multiple apps, content and frame rates to make sure I wasn't imagined it. A new Apple feature likely to arrive this fall could let your iPhone fix Apple TV audio sync issues. Looks like no ones replied in a while. Head here. I assume its better to have the original uncompressed digital audio vs the Apple TV decoding it and sending it out as DD+. The lag seems to be a few ms, just enough to be annoying and create an echo. How can they mess it up at generation 15 ? After stopping the stream and starting it again the delay was a lot less, repeating this steps a couple more times actually removed the delay entirely. Buy, install, and forget about it. Sync issue also appears to be pretty consistent across Netflix, Hulu, etc - so not just one platform. I have the same issue although I'm using bose smart speakers within my audio environment. The service also helps one organize media from personal collections and online services. May 8, 2021 8:56 AM in response to DougCG. AVForums.com is owned and operated by M2N Limited, After endlessly messing around with audio delay settings on the TV and Sonos, I'm certain that the issue is actually coming from the Apple TV itself. Please refresh the page and try again. Countless docks aim to bring more ports to Apple users, but the HyperDrive Thunderbolt 3 Mobile Dock specifically targets MacBook Pro owners. any proposed solutions on the community forums. Jul 29, 2014. Any idea what the problem might be. User profile for user: This is really blowing movie nights by the way. Vancouver22, User profile for user: And starts drifting again. LG TV picture settings set as recommended by "@sonoftumber" in the LG TV owners' thread. 1-800-MY-APPLE, or, Sales and Frustrating indeed. I'm about ready to sell this thing and buy Apple TV. Samsung's February notebook launches include the Galaxy Book3 Pro 14, featuring a Dynamic AMOLED display and a 13th-gen Intel processor. Here's how they stack up versus the M1 Max and M1 Pro models. Pausing it and resuming fixes the audio (as does exciting and going back in, or fast forwarding and rewinding/scrubbing). Meighan-Carey, who owns a first-generation Apple TV 4K, conducted a bit of troubleshooting and found that audio can be heard through a pair of connected AirPods. Hopefully, Apple sticks to the changes made in tvOS 14.6 RC as they finally fixed the said issues. Wait until Apple TV downloads the update. Some TVs have an audio sync delay option in the tv settings. I have 4 new 4K Apple TVs, hooked up in different ways to different TVs, and none of them are able to synchronize audio with video. This doesn't look like a fluke. It may not display this or other websites correctly. (I've tried disabling this, but no change in the sync issues). This adjustment should resolve the issue for the time being, at least until the official fix arrives. Darryl0289, User profile for user: Try to check if your TV has one. and our This is absolutely repeatable. PiunikaWeb.com is owned and operated by DeepSeaGem Technologies India. The main problem that viewers are facing is the persistent audio sync issue while playing content on the app. Apple TV users recently got the tvOS 14.5 update with several improvements but it also broke an existing functionality. Alt1037, User profile for user: Most noticeable when people on the screen are talking, this problem occurs when the television is processing the video signal at a slightly faster speed than the audio. dangregory, User profile for user: DocMultimedia, call ask a new question. There are at least 10 software engineers doing nothing but this audio network transport of the AppleTV. He also keeps busy walking his black and white cocker spaniel, Izzy, and trying new coffees and liquid grapes. Again, this is only fixed by resetting the Apple TV. All on 14.5, after resetting a couple of times. 05:53 pm (IST): A user has suggested that clicking fast-forward and then tapping on the play button corrects the audio. Tv is an LG cx and I use Apple TV 4k for all my content. After update to tvOS 15 sound isn't in sync, Netflix and AppleTV has a lot of hitches and subtitles are gone. I even ran a dedicated ethernet cable directly from our fiber internet modem to the back of the Apple TV and still programs slipped out of sync. I had exactly the same issue. Typically I make it a few minutes into a show before it starts. I've just reinitialized the ATV yesterday with no luck. When you purchase through links on our site, we may earn an affiliate commission. On top of that, since 15.1 and a lot in 15.2, the audio will just plain not work on my AppleTV until I've restarted it or power cycled it. The No. However, affected users may not have to wait for long as an upcoming tvOS update might address the audio out of sync issues. I am available to assist in any troubleshooting. I have tried changing TVs, HDMI cables, streaming apps, audio source, etc. Apr 28, 2021 8:35 AM in response to ashtv. Not sure if you reset the Apple TV or HomePods or both? Also every 10 mins or so there's some sort of static issue. Go the Home screen on Apple TV and select Settings > Video and Audio > Audio Output. Im not sure why this has occurred especially given the cost of two homepods. AirPods 3rd Gen audio sync issues with Apple TV 4K, I upgraded to the AirPods 3rd Gen from my existing 2nd gen so I could experience spatial audio. I've been having a lot of issues with audio sync between my Apple TV and my connected devices. Recalibration does nothing. If I convert the file to a massive mov it will properly play. Perhaps I am seeing a different issue, but when the sound stops working, I simply reboot the Apple TV, and that brings it back. If not, then update the HomePods to 14.5 as well. :-( Just tried it.. Sep 30, 2021 5:02 PM in response to Bryantrichar. You might try to reach out to Netflix or HBO to see if there are settings within the app that need to be adjusted. PLEASE FIX ASAP! Still experiencing audio latency? However, like any popular media streaming platform, Plex also suffers from occasional bugs and issues that hinder the experience of a viewer in some way or the other. Refunds. Watching Amazon prime or Netflix no problem but streaming ESPN was horrible. Hi all, I've been having a lot of issues with audio sync between my Apple TV and my connected devices. I use an AppleTV 4 (HD) with HDMI to a beamer and the audio is going to a AppleTV 3 to feed it optically into my HiFi. Lately Ive been having difficulty with lagging audio to video syncing with my Apple TV 4K. However, if the audio is transmitted through bluetooth, then I get perfect synchrony. The only requirement is that your iPhone is close enough to your television for it to hear the sound. elmofles, User profile for user: Aug 12, 2021 4:25 PM in response to Ccastle84. To Restart them, from the Home App in HomePod settings - choose Reset - then Restart, Apr 28, 2021 10:10 AM in response to Vancouver22. May not work for everyone, and should be installed with caution as it's impossible to downgrade to an earlier firmware - but this has solved the issue for me. Same thing here using airplay with my demon amp after updating tvOS to 15. All postings and use of the content on this site are subject to the. Apr 28, 2021 11:40 AM in response to ashtv. The powerful M2 Pro Mac mini is now out, and it gives the tower a run for its money. A forum where Apple customers help each other with their products. Bryan M. Wolfe has written about technology for over a decade on various websites, including TechRadar, AppAdvice, and many more. Apple disclaims any and all liability for the acts, Tried everything without luck. We aren't really able to speculate about upcoming tvOS releases. After update to tvOS15, sound and audio become more and more out of sync with time. Just recognized when switching off/reset audio sync within the apple tv 4k setting (don't run a new setup!) Notably, some Nvidia Shield TV users are also facing this issue. In five minutes it gets about 5 seconds off. Even more frustrating is that it is only some of my mp4s, not all, although they all have identical compression and format (as far as I know). Apple added powerful new M2 Pro and M2 Max chips to the 14-inch MacBook Pro. Here's how the Galaxy Book 3 Ultra compares against the 16-inch MacBook Pro. A writer who usually finds himself on the other side of the spectrum. Fix it today, iMessage Not Working iOS 12? All postings and use of the content on this site are subject to the. You'll know ARC or eARC is turned on when it says On (ARC) or On (eARC). Thanks to its large catalog of content, one can enjoy thousands of hours of video playback. While the said tweaks resolved the audio sync issues for some, most Apple TV users could not get rid of them. I'm a techy who is particularly fond of Android smartphones. Hes currently iMores lead on all things Mac and macOS, although he also loves covering iPhone, iPad, and Apple Watch. It was never a problem with my old AirPods. For quite some time I have been having an issue with my apple tv 4k and Match frame rate settings. Hope this helps. Apple TV 4K, Have exactly the same issues with the audio advanced to the picture. JavaScript is disabled. :(. provided; every potential issue may involve several factors not detailed in the conversations Check your audio sync options, it's probably anywhere from 0 to 300 milliseconds. Shame on you Apple. Apple TV+ has seen success once again at the annual Annie Awards, with "The Boy, the Mole, the Fox and the Horse" securing four animation gong wins. Apple TV 4K Review Apple TV buyers guide Apple TV users guide Apple TV news Apple TV discussion Buy at Apple (opens in new tab) Buy at Amazon (opens in new tab). tvOS 14.6 beta 2 adds refresh rates to settings and fixes wireless audio sync. All of my devices are running 16.1 and everything is on the same Wi-Fi network. Alternatively, one could try turning on the Match Dynamic range and Match Frame Rate settings from the Match content option located under Video and Audio settings. And this fix only lasts basically one day. Apple TV audio sync issue Does anyone else have problems streaming CBS All Access on a 3rd Gen Apple TV (A1469)? Europe's busiest forums, with independent news and expert reviews, for TVs, Home Cinema, Hi-Fi, Movies, Gaming, Tech and more. Under Audio Return Channel, select Play Television Audio. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. If you're moving a lot of data around, you want more ports than the Mac tends to offer and they have to be fast. But recent updates to the Plex app are likely to be the culprit on other platforms. You will receive a verification email shortly. Also a photographer when in the mood. Hasnt been a problem in the past. All dolby 5.1 encoding. Restarting Apple TV fixes the issue temporarily. I now have a denon x3700h, to also play ATMOS content as I have those speakers. Get the best of iMore in your inbox, every day! Not so much of an issue with something like Apple TV because it decodes and only sends out DD/+ which is fine over eARC? I have a stereo pair of two original HomePods paired to an Apple TV 4K (the model that came out with the click pad remote, not the latest Siri Remote) and this has been happening for a while and I thought maybe updating to 16.1 would fix it but it hasnt. Now, it appears that the latest tvOS 14.6 RC update might have fixed the said issue as affected users are reporting about the same. The result is oversaturated colors that give skin tones and hair a seemingly First, make sure youre running the latest tvOS version on your Apple TV. I've run the wireless audio calibration multiple times (with my iPhone), reset and wiped the whole device, calibrated on different format modes, and it still isn't syncing. This doesnt typically occur with Disney plus or streaming movies from iTunes. Very disapointing. Reboot the wifi router as well. omissions and conduct of any third parties in connection with or related to your use of the site. Audio is out of sync from video and delay increases over time. Oct 2, 2021 3:04 PM in response to aigars16. Please fix this apple! My device is set to auto update and is current. We learn about Apple software updates as they're released, too.