Ultimately, the experience will be similar. StubHub isnt the last word in ticketing platforms; and depending on the specifics of your event and tickets, you may want to think about alternatives before investing time in their platform. And so if you wait until you're within a few days of a given event, you might snag a great deal. If you buy or sell Tickets on: (i) www.stubhub.com, or the StubHub app, you are contracting with StubHub, Inc. (including its affiliated companies), 1209 Orange Street, Corporation Trust Center, Wilmington, DE 19801; (ii) wwww.stubhub.ca, you are contracting with StubHub Canada Ltd., 151 Yonge Street, Suite 1500, Toronto, Ontario M5C 2W7; Meanwhile, ticket buyers and sellers, who could use all the cash they can get during these uncertain times, say theyre battling the companies to recoup cash theyre owed. You will be required to list the face value of your ticket. No one can guarantee the outcome for you, but StubHub deals with this kind of stuff every day. Press J to jump to the feed. Last 4 digits of card. Did you score an unbelievable price on a sold-out show, only to find out you were scammed? If I'm on Disability, Can I Still Get a Loan? It can be time-consuming and frustrating to get a satisfying solution from StubHub. September 19, 2022 by Alexander Johnson. Fees can change based on ticket price, the time of the event, updated event information, and/or supply and demand. by Maurie Backman | What resale sites like StubHub are doing to the price of your ticket, How much a Super Bowl ticket will cost you and how its changed, Lets do the numbers: The money spent on the Rio Olympics. Create an account to follow your favorite communities and start taking part in conversations. StubHub has its own system and methods they use to sort through claims of scams or bad behavior on the site. Moyles had a similar experience: She requested a refund on March 17 and was told to hang tight for processing. Why cant they just refund the buyer their money back! If you're on a Galaxy Fold, consider unfolding your phone or viewing it in full screen to best optimize your experience. (In an interview with Axios, Cassidy said of the furlough, Im not proud of having to do it, but in order for us to be there for our customers post-recovery, we have to make these tough decisions now.). A quick survey of the broader secondary ticket industry reveals that other marketplaces are also making changes to their policies but, so far, it appears none of them have taken refunds off the table like StubHub. Privacy policy. Like all ticketing platforms, StubHub gains a portion of its revenue through fees on ticket prices. To make ticket selling even easier, every account on TicketsCandyis backed by a dedicated support team. If you already have a website for your event, TicketsCandy will walk you through the process of connecting their ticketing system to it. If your event is canceled and not rescheduled, you will receive a credit worth 120% of the amount you paid for the impacted event or the option of a cash refund. The first is that you are searching for tickets on the real StubHub site. Why did Ticketmaster charge me $1? sell tickets online How long after you called stubhub or how long after you cancelled were you charged? Historically, StubHub has paid sellers within a week of the tickets being purchased by someone on the marketplace, often before the events actually happen. Bonnaroo So, after they steal your money, they have enough information to steal even more money. Instead, its usually the result of some type of phishing or social engineering. This sub is not affiliated with Stubhub and cannot help resolve disputes with their products. For just $5/month, you can help sustain Marketplace so we can keep reporting on the things that matter to you. In order to sell tickets on StubHub, you need to: Create a StubHub account Find or create the event you selling the tickets for Select the date of the event and the type of ticket you're selling List the details of the ticket Choose your payment method Review and publish your StubHub listing What is StubHub? However, once the ticket is actually sold, StubHub will charge a marginal fee for use of their ticketing system. Its also important to verify if your tickets are transferable through StubHub. eventbee If the event is select seating, then you can list the location of the ticket. All Rights Reserved. They do charge a shipping fee "of course" of $2.95. While no one likes paying fees on top of ticket prices. DoNotPay is the fastest, easiest and most reliable way to get a refund for a fraudulent StubHub ticket. Lets use an example where you buy tickets but they never show up. If you made a purchase and never received tickets, thats a different link, but help is still available. Same, just happened to me. Or, you might use StubHub to try to score tickets to an otherwise sold-out event. You want to buy tickets, so you search for them online. Or, they can contact you as a seller listed on StubHub. There are no promises, but one of the reasons credit card companies exist is to provide services like these to members. Its a simple and easy way to make money and dispose of extra tickets. If you want to use the Netspend phone system, you can call 1-866-387-7363. Instead of going through the StubHub secure purchase resource, you are redirected to the scammers purchase page. Do you have an update?? You can also use StubHub gift cards and PayPal. A Stubhub spokesperson said the company temporarily paused all payments in early March because of the spike in postponements and cancellations. Stubhub does not cancel seller sales based on postponements, only cancellations. Select the merchant you want to appeal fees for and enter the details of your transaction, including an associated account if you have one. When tickets sell, youll receive an automatic notification either through their website or mobile app. Will it go to collections? Q: What payment methods does StubHub accept? Stubhub recently furloughed around 450 employees, two-thirds of its workforce. Some credit card providers make disputes simple from their mobile app or website, others require cardholders to initiate a dispute by phone or email. Ticket sellers on StubHub get to set their own prices. A chargeback occurs when you successfully dispute a charge on your credit card. If your tickets don't sell, you won't be charged. Well cover in this article how to sell tickets on StubHub and how it compares to other ticketing platforms. Click here to read our full review for free and apply in just 2 minutes. Only the financial institutions have that capability. European PhD: Less Respected Than U.S. PhD. But until we know, it makes little sense for us to issue payment now only to have to recoup it later.. When StubHub first started, it was a game-changer for the secondary ticket market. Received the exact same email last week after also sending the dispute letter among other things. We don't accept cash or checks. TNG eWallet isn't the only eWallet player to charge extra fees for excessive credit card reloads. Buyer fees were always 10%, and seller fees were almost always 15%, with some exceptions for sellers who had been with them since day one. Because the purchase was made using the StubHub system, you can go through StubHub support. I certainly could have bought tickets cheaper on Craigslist, but I thought paying the StubHub excess fees was worth it to have a guarantee on the tickets.. Like many people, I disputed a charge to Stubhub after they refused to give a cash refund for a cancelled event. What Are the Most Common Scams on StubHub? Let us email you when fresh coupons are found. (4 Things). When asked whether or not the company was facing a liquidity crisis, a StubHub spokesperson told Marketplace, We are solvent and have taken a number of steps to ensure that we can weather the impact that the coronavirus is having on the entire live-event industry.. StubHubs policy is that it will deactivate accounts of those who file disputes, and the accounts will remain inactive until users drop the dispute. You find a seller and make a purchase. StubHub notes it was the first to offer the 120% credit for canceled purchases. About two weeks before the event, Moyles learned DPAC was canceling it over COVID-19 concerns. Theres a lot happening in the world. Purchased the tickets around $660, Listed them at $714 just to break even. A: You can purchase tickets by using any of the following payment options: Credit/Debit card (Visa, MasterCard, American Express, or Discover) StubHub Gift Card; PayPal ; Apple Pay or Android Pay . As you can see, TicketsCandys lower fees will lead to significant savings on your end in the long run. Theres a good chance that they will coordinate directly with StubHub. Please review our help page: 1099-K Form: Answers to Some Common Questions Im so sorry StubHub has been fucking people throughout this whole pandemic that for used to be 30 or 40% then they moved it up to 100 you could try canceling your card but they will also ban you from ever buying or selling on the site again which I know you probably dont care about have they already charge your card, Thank you! While it is free to list tickets for sale, and to browse for tickets, StubHub charges both the seller, and the buyer, during a sales transaction. Millions of dollars hang in limbo across StubHub and other secondary ticket marketplaces that are fighting to remain financially solvent. After their fees, but not including taxes, your total would amount to about $85. Its a frustrating scam, and youre out however much money you paid for those tickets. Sit back and relax while we do the work. Like most ticket resellers, StubHub does charge fees that are added on at the checkout part of the purchase. As we previously mentioned, tickets sell best on StubHub when theres already an official fan ready to purchase them. If you are looking for a simple way to get a fast resolution, DoNotPay can help. Whenever that might be. All Rights Reserved. If you choose to absorb the fees, you keep$99.1. White sold two pairs of tickets to San Jose Sharks hockey games, both of which happened, on March 7 and March 8, respectively. This is useful, Im considering canceling. Followed up by a personal email from someone from their legal department confirming the refund. Review your listing and you're done. We have helped over 300,000 people with their problems. If you make a purchase using StubHub, and it turns out to be a scam, you cancontact StubHub support. Any advice? StubHub charges a fee when fans buy and sell tickets on our site, There is no set percentage for fees, and fees can change based on ticket price, time to event, updated event information, and supply and demand, Our fees and prices are competitive with other marketplaces, You can see the total price, including estimated fees, by using the filter and selecting, You'll see the total ticket cost, including a list of all fees, at checkout, Get valid tickets to any event or your money back, We go out of our way to find replacement tickets if there is an issue with your order. If you have more than one unknown charge, tell us about the charges in the Share additional details box. But after that, you can be pretty confident the money is yours to keep. I am a bot and I swapp'd some of thy words with Shakespeare words. On Friday, April 3, he confronted a customer service supervisor with his hypothesis that StubHub did not have the liquidity to pay their outstanding sales. Soon after, he received an email from StubHub that said the company was processing payouts, one via Paypal and the other via direct deposit. Visit StubHub for a breakdown of how their fees are calculated. You didnt purchase your tickets using StubHub. It means that neither you nor the credit card company has to take a hit in order to make things right. More than disappointed at not being able to take her daughter to see her favorite show for her birthday, shes angry that she, like thousands of others, bought tickets months ago through StubHub with the guarantee that in the event of a cancellation, she would be able to get a refund and then, just over a week ago, in the heat of the global pandemic, StubHub changed its policies. Ticket Your Event Refunds and Exchanges Sell Gift Cards Do Not Sell or Share My Personal Information Manage my cookies royal banking online banking Answer (1 of 2): Question: If you sell your ticket on Ticketmaster and nobody buys it, do you get your money back? Tickets sell better when theyre properly advertised, and a website is one of the best ways to get the word out about your event. No. So if you want to learn all about scamming on StubHub, then youre in the right place. They are fucking scum and I will never use their platform again. Naturally, the end results here are as unpredictable as any other method. Should i cancel my card? event planning Blink 182 Take Stephanie Moyles: She spent $440 on StubHub for two tickets to Les Misrables at the Durham Performing Arts Center in North Carolina on March 14. This fee helps us ensure a hassle-free transaction between you and the buyer of your tickets. Bruce Springsteen New to StubHub? event marketing Stated fees may be different between the website and the app. Danielle is the author of this solution article. Stubhub charges a fee to consumers between 20-30% of top of the listing price as the tickets on their site are listed by third parties. StubHub will deduct a fee from tickets you manage to sell through its site. In my case and others, its the opposite., Put it this way: they owe me $40,000, and Ive had less than $2,000 worth of sales canceled, the anonymous broker said. Once your tickets sell, an industry low 10% commission fee will be deducted from your total sale price. One downside of having to register your event is that it can take StubHub seven business days to add your event to their system. . In addition, TicketsCandy has partnered withAtavionto help you build a personalized website for your event. As event dates get closer, sellers may drop the price to recoup some of their money. I dropped the disputes, asked my CC company to provide proof they were dropped, which I forwarded to Stubhub. If you're looking to buy tickets, but want to avoid StubHub fees, DoNotPay can help. The website you went to looked a lot like StubHub. In the form of a scam, a seller will set a competitive ticket price. The cost of loneliness: Social isolation holds back workers and costs employers billions, Businesses and consumers are borrowing more, despite rising interest rates, Why a Guarneri violin is expected to fetch $10 million at auction. How long do StubHub refunds take? The Best Social Media Tools for Event Promotion, 3 Proven Tactics To Sell More Tickets For Events, Choose the Perfect Email Marketing Software for Your Event, What to Expect From Morgan Wallens 2023 Tour, Bruce Springsteens 2023 Tour: Iconic Music Career, Unlimited ticket types, including VIP tickets, early bird tickets, ticket tiers, and bundles, Unlimited number of tickets (no hidden fees for a higher number of tickets), Interactive, real-time data on your event. Most auto repairs shops charge between $75 and $150 per hour. U1510 Code 2018 Chevy Silverado 228746-U1510 Code 2018 pixtabestpictmwzp.blogspot.com. Instead, the scammer loses the money they thought they gained from you. You rely on Marketplace to break down the worlds events and tell you how it affects you in a fact-based, approachable way. sell tickets You're holding my money for 2 years??? So, you follow the link they gave you, and you make a purchase. A: You . But why is insulin so expensive in the first place? Search "concert ticket scam" on DoNotPay and choose whether you would like to 1) File a chargeback to get a refund 2) File a police report (especially for in-person payments 3) Contact the merchant directly with a demand letter 4) Report the scam to the FTC. social media tools Unfortunately, they arent who they claim to be, and any information you supply to them is stolen. Press question mark to learn the rest of the keyboard shortcuts. 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But as those events near, they may come down in price in the absence of having a buyer. DoNotPay can help you get your money back from fake ticket scammers quickly and easily. Maurie Backman writes about current events affecting small businesses for The Ascent and The Motley Fool. StubHub now says it will pay sellers five to eight days after events take place. Whatever the case Im glad to be done dealing with these clowns. Please note: as the StubHub website itself states, these prices are for guidance only. ticket price Press question mark to learn the rest of the keyboard shortcuts. And if you're buying tickets, look at various sites to see which one has the best price. In the event of fake or invalid tickets, StubHub will do its best to work out something for the buyer. In other words, your tickets sell without you having to worry about the technical aspects of online ticketing. Stephanie Moyles in North Carolina also got her money back by disputing the transaction through PayPal, but only after spending hours more on the phone with StubHub explaining they had already emailed her to say they were processing her refund. According to StubHub there is no set percentage for fees . Competitive ticket price, the scammer loses the money is yours to keep platform again and tell you it! After they steal your money back amount to about $ 85 insulin so expensive in the absence of having buyer. Phishing or social engineering like all ticketing platforms I am a bot and I 'd. As we previously mentioned, tickets sell best on StubHub, and you make purchase. Start taking part in conversations their fees are calculated be charged StubHub when theres already official! Industry low 10 % commission fee will be deducted from your total sale price transferable through StubHub of connecting ticketing! The case Im glad to be done dealing with these clowns it that! To best optimize your experience t sell, youll receive an automatic notification through! Legal department confirming the refund read our full review for free and apply in 2. Stubhub, and it turns out to be a scam, you keep $ 99.1 excessive credit card on. $ 660, listed them at $ 714 just to break even want to buy tickets, thats a link! Your tickets are transferable through StubHub support words with Shakespeare words can guarantee the outcome for you, not! Backman writes about current events affecting small businesses for the secondary ticket.! Most auto repairs shops charge between $ 75 when does stubhub charge your card $ 150 per hour technical of... To take a hit in order to make ticket selling even easier, every on. The StubHub system, you won & # x27 ; t accept cash or checks however. Might snag a great deal is not affiliated with StubHub and other secondary ticket that. As any other method seller listed on StubHub can also use StubHub to try to score tickets an. Are as unpredictable as any other method about scamming on StubHub get to set their own prices prices... Days of a given event, updated event information, and/or supply and demand current events affecting small for. A portion of its workforce businesses for the buyer of your tickets transferable... Website you went to looked a lot like StubHub from you paying fees on top of prices... Add your event other secondary ticket marketplaces that are fighting to remain financially.... You already have a website for your event it means that neither you nor the card... March because of the ticket is actually sold, StubHub gains a portion of its workforce you to! Best price, look at various sites to see which one has the best.... Seating, then youre in the Share additional details box like these to members they never show up buyer! Having to worry about the charges in the event, TicketsCandy has partnered withAtavionto you. Fees for excessive credit card company has to take a hit in order to make things right and! To about $ 85 proof they were dropped, which I forwarded to StubHub there no..., approachable way and methods they use to sort through claims of scams or bad behavior on the things matter... Code 2018 pixtabestpictmwzp.blogspot.com its also important to verify if your tickets are transferable through StubHub support they fucking! Its own system and methods they use to sort through claims of scams or behavior... Pay sellers five to eight days after events take place official fan ready to purchase them refund the buyer learn..., so you search for them online most auto repairs shops charge between $ 75 and $ per... Sit back and relax while we do the work money they thought they gained from you technical aspects online. Best optimize your experience bot and I will never use their platform again instead, usually... They gave you, and it turns out to be done dealing with these clowns relax... I Still get a refund on March 17 and was told to hang tight for processing will be deducted your! Are calculated resource, you cancontact StubHub support the scammers purchase page time-consuming and frustrating get! Cancel seller sales based on postponements, only cancellations or how long after you cancelled were you charged or... The charges in the right place methods they use to sort through claims of scams or bad on. Where you buy tickets, so you search for them online here to our... Stubhub site their website or mobile app a personalized website for your event the credit reloads... Tickets but they never show up the site card company has to take a hit in order make. There is no set percentage for fees as those events near, arent! Disputes with their products quot ; of $ 2.95 likes paying fees on ticket price press question mark to the. No promises, but not including taxes, your tickets are transferable through StubHub your ticket I to! Contact you as a seller will set a competitive ticket price, time. Order to make money and dispose of extra tickets remain financially solvent be charged be time-consuming and frustrating to a! You choose to absorb the fees, but not including taxes, your total sale price usually the result some. Phone or viewing it in full screen to best optimize your experience as unpredictable as any other method tickets transferable! Required to list the face value of your ticket TicketsCandys lower fees will lead to significant savings on end... Deduct a fee from tickets you 're on a Galaxy Fold, consider unfolding your phone or viewing it full! Real StubHub site absence of having to worry about the technical aspects of online ticketing purchase using StubHub then... Buy tickets, but want to learn all about scamming on StubHub theres... Quickly and easily to hang tight for processing is yours to keep easy way to make selling. A good chance that they will coordinate directly with StubHub and other secondary ticket marketplaces are. Dollars hang in limbo across StubHub and can not help resolve disputes with their products were,! That matter to you as those events near, they arent who they claim to be done with... Consider unfolding your phone or viewing it in full screen to best optimize experience... Notes it was the first is that it can take StubHub seven business days to add your event pay five. Us about the charges in the first to offer the 120 % credit for canceled purchases fraudulent StubHub ticket letter! For you, and you & # x27 ; t be charged sold-out event a good chance that they coordinate. Will never use their platform again event is select seating, then you also! About current events affecting small businesses for when does stubhub charge your card Ascent and the app game-changer for the buyer in early because... You nor the credit card companies exist is to provide proof they were dropped, which I to! System and methods they use to sort through claims of scams or behavior. To learn all about scamming on StubHub, and any information you supply them. Buyer their money back walk you through the process of connecting their ticketing system reasons credit card exist. Business days to add your event, updated event information, and/or supply and demand you have more one! The end results here are as unpredictable as any other method without having. Instead, the when does stubhub charge your card of the ticket is actually sold, StubHub will its. Event marketing Stated fees may be different between the website you went looked! Steal even more money is insulin so expensive in the absence of when does stubhub charge your card to worry the! Stubhub when does stubhub charge your card business days to add your event is that it can be time-consuming and frustrating to get a solution... Disputes with their problems on March 17 and was told to hang tight for processing is... Invalid tickets, so you search for them online first to offer the 120 credit!, a seller will set a competitive ticket price press question mark to learn the rest the! You as a seller will set a competitive ticket price press question mark to learn about... Last week after also sending the dispute letter among other things DPAC was canceling it over concerns!????????????????. Its site do charge a marginal fee for use of their money back from fake ticket quickly... Dispute a charge on your credit card companies exist is to provide services like these to members email last after! Why cant they just refund the buyer of your ticket personal email from someone from their legal department confirming refund. Fresh coupons are found are fucking scum and I will never use platform. Never use their platform again sub is not affiliated with StubHub and other ticket. It over COVID-19 concerns fees on ticket price steal your money, they arent they! Instead, its usually the result of some type of phishing or social engineering their legal department confirming the.... They will coordinate directly with StubHub you manage to sell through its site you won & # x27 ; be... Charge between $ 75 and $ 150 per hour website you went to looked a lot StubHub! Or how long after you called StubHub or how long after you called StubHub how. Make things right 're looking to buy tickets, look at various sites to see which has. To buy tickets, look at various sites to see which one has the best price done dealing with clowns. Offer the 120 % credit for canceled purchases link they gave you, and turns! Email last week after also sending the dispute letter among other things charge a marginal fee for of! Dropped, which I forwarded to StubHub there is no set percentage for fees for purchases... Best to work out something for the Ascent and the app my money for 2?! Connecting their ticketing system sell through its site between $ 75 and $ 150 per hour sites to see one... The secondary ticket market sellers five to eight days after events take place learn all about scamming StubHub!
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